Back up/Restore iPhone
I was having a problem with my phone so I backed it all up, and restored it. Now when I restored it from the back up, none of my apps, music, etc is there. Did I do something wrong?
Apps and music is not part of the backup. See this article about what's included in your backup: http://support.apple.com/kb/HT1766
You can download apps again for free: http://support.apple.com/kb/HT2519 , the music should still be in your itunes library if you synced the phone or transferred your purchases before.
If you're running Time Machine you should be able to restore the folder containing the apps as well. It's located ~\user\music\itunes\Mobile Applications
Backup and Restoring: http://support.apple.com/kb/HT1414
How to backup itunes media: http://support.apple.com/kb/HT1382 or http://support.apple.com/kb/HT1751
Similar Messages
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Hey, I have a huge question for everybody. After you backing up or restoring the iPhone the contacts will be gone on the iPhone or it's still be there?
Thanks,
Lizzy LimIf you haven't backed up to your computer, and you didn't enable automatic iCloud backup, all of your content is now gone. No different from your computer crashing; if you don't have a backup of your computer everything on it will be lost when it dies or its hard disk fails (and this WILL happen; the only question is when it will happen).
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Can someone help me with backing up my iphone over wifi then restoring it?
basically i wanted to download the new ios 8 on my iphone 5c, i did not have enough memory and was unable to get onto a laptop/pc. i went onto settings>icloud>storage&backup>back up over wifi. i enable back up over wifi so when connected to wifi it will automatically back up, anyway after enabling this i pressed back up now and it backed my iphone up. i then started to delete apps and PHOTOS to get enough space, i then was able to get onto a laptop and tried to restore my iphone but it would not let me . it said i had to download ios 8 first then it would restore my device so i tried this and it will not download the new update, i still dont have enough memory to download the update but i do not want to delete more photos if i will be un able to get them back.
basically if i delete more photos to make enough space for ios 8, and then restore my iphone will i get all of the photos, apps and games i had before i started to delete them (baring in mind i did back up my iphone over wifi)
please help getting very worried over this, thanksbasically i wanted to download the new ios 8 on my iphone 5c, i did not have enough memory and was unable to get onto a laptop/pc. i went onto settings>icloud>storage&backup>back up over wifi. i enable back up over wifi so when connected to wifi it will automatically back up, anyway after enabling this i pressed back up now and it backed my iphone up. i then started to delete apps and PHOTOS to get enough space, i then was able to get onto a laptop and tried to restore my iphone but it would not let me . it said i had to download ios 8 first then it would restore my device so i tried this and it will not download the new update, i still dont have enough memory to download the update but i do not want to delete more photos if i will be un able to get them back.
basically if i delete more photos to make enough space for ios 8, and then restore my iphone will i get all of the photos, apps and games i had before i started to delete them (baring in mind i did back up my iphone over wifi)
please help getting very worried over this, thanks -
Itunes wont let me back up the iphone 5 i just restored because it says its not set up.
I had a problem previously where I reset my password and shortly forgot it. In that time, I tried to restore it and then back it up but I couldn't restore it because Find My IPhone was enabled. Unfortunately the only way to disable Find My IPhone was to access it from within the phone. But I was locked out. So I logged on to Find My IPhone and I clicked on my phone and told it when it came back online to erase all info. Before this step I had read that the phone had to be offline for this. So I turned on airplane mode on the pull-up bar and shutdown my iPhone.
After I told Find My IPhone to erase my phones data when it cam online, I turned back on my phone, but I couldn't access airplane mode to turn off and get my phone back online. So I was completely stuck there until later today I remembered my password. So I opened my phone up and disabled airplane mode. Then my phone erased.
So I plugged it into my computer and started it up. When it asked if I wanted to set up as a new iPhone, or restore from iTunes or ICloud.I chose Restore from iTunes. The sync started on my computer screen. But about halfway through, it stopped and said, "iTunes could not back up the iPhone "Name" because it has not been set up yet. Then the download stops.
Please help, I'm lost without my phone. Thank you!Hello Wazang203,
After reviewing your post, I have located an article that can help in this situation. You may want to consider putting the device in Recovery Mode, and then restoring it from your backup:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Restoring iPhone from an iTunes backed up on an External Harddrive
I deleted all of my old "restore iphone" devices not realizing that I was deleted my current one as well. I am having trouble locating Mobilsync in my MacHD and in my external HD where everything is backed up. I used the scripts you put in the terminal and etc etc but still no luck in being able to find MobileSync.
So heres my question. How can I restore my itunes that is backed up on my external so when I connect my iphone I can just restore it from one of the previously restored iphone.
Idealy I would like to just find mobilesync on my MacHD since that would have my most recent backed up iphone data. however, ill take an older backed up file from my external seeing how i have nothing on my iphone right now..
Another thing is that I dont care about pictures or music. I just need all my contacts back and dates saved in my calender.
I have not backed anything up onto iCloud.
Thank you,
PThe Mobilesync files are in a hidden folder in your user folder. In the "Go" Finder menu, select "Go To Folder..." and in the resulting text field type
/Users/yourusername/Library
and click "Go". This will open your hidden Library file. In the "Applications Support" folder you will find the Mobilesync files. Open up the same folder in your backup and drag & drop the files into the current Mobilesync folder. That will restore your backed up backup files. Then start iTunes and hopefully they will show up.
Good luck. -
Idk what's happening and I really hope I did not lose EVERYTHING on my phone. After the backup and reset, I updated my phone to iOS 8 and during the updating process on iTunes it said backing up or something like that and then I instantly thought "noo! backing up what? theres nothing on my phone right now" so i think it was backing up my phone after I reset everything up to my computer so during that I THINK I pressed restore iPhone while it was updating to iOS 8 and i did that because it said it was backing up when there was nothing on my iPhone and everything from my phone is on my computer so I tried to restore it during the updating process just to make sure everything went back to my phone. Then the update got corrupted. I don't think it was the stuff I backed up because it was already on the computer and it was the update that wasn't finished so I think it was the update that got corrupted. Now I have iOS 8 and every time I try to restore my phone it says it restored but nothing ever happens, it brings me to the "Hello" screen every time. Then when I get to the set up as new iPhone or restore from iCloud/itunes screen I try to restore it again and back to the "Hello" screen I go. PLEASE HELP ME GUYS PLEASE!
I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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How do I back up my restored iPhone to iTunes, without it reloading old content?
How do I back up my restored iPhone to iTunes, while setting it up as new, without having it reload all my old apps? I tried once, setting it up as a new iphone, and it reloaded all my old apps anyway. I then restored the phone AGAIN, and haven't plugged it into my computer for fear of it doing it again. I want to start over new and back up the "new" phone with my new apps, and sync my old photos, but I do not want to sync old apps.
Your answer is here:
http://support.apple.com/kb/PH1764
Good Luck ! -
My question is about the 'Restore Backup' option on iTunes (Not 'Restore iPhone'). So, if I click on Back Up Now, then 'Restore Backup', would that go through the process of erasing everything on my phone as new then restore whatever iTunes has backed up?
I do not want this to happen, as with previous experience iTunes doesn't restore a mirror of what the iPhone was when it was backed up as is the case with iCloud backups.
What I am trying to do is, as I've found a method on Youtube, there is an application where I can delete all the multimedia saved in my 'iMessages' so clear up some space. As doing that manually through the phone would take a lifetime. The method is to backup on iTunes, then using the backup created, importing that into the application then deleting the messages through that then restoring the phone using that amended backup.
So back to my question, would restoring through 'Restore Backup' just restore the backup internally or would it flush the entire phone and then restore the backup? And if it does so, what would be lost in the restore?
Thank you all,
FahmidiCloud should overwrite your phone with the data stored in your account, preserving your newer data. However, to be sure I would go to Settings>iCloud and turn data syncing to Off before restoring the backup. Then, after restoring the backup, turn the data syncing back to on, and when prompted about Merging with iCloud, choose Don't Merge. This will ensure that the data in your iCloud account overwrites the data on your phone (which is your goal).
Also, you don't sync text messages with iCloud so you will end up losing your more recent messages when they are overwritten by the backup. -
We have two iphones each with a different apple id - can i use the same laptop and itunes for back up, restore and updates without risking having my apps overwritten. Basically does itunes keep the two iphones as two separate entities ? Does iTunes differentiate between the two devices and keep two different SYNCs ?
Yes, you can use the same computer for BACK UPS, RESTORING AND UPDATING. But that is it.
You cannot, however, use it to sync the different devices. iTunes will only recognize one device to sync with and if you sync any other devices with that iTunes library, it will replace what is on the phone with whatever is in the library. It cannot differentiate between devices. At most, it will jsut recognize that the phone has been synced with a different iTunes library.
So if you would like to use the same computer for backing up, restoring and updating, just make sure to turn of Automatic Syncing in your iTunes Preferences. -
Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted
Following is a link to instructions on how to backup (either via iTunes and via iCloud) http://support.apple.com/kb/HT1766
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Is there a way to restore text messages back to my iPhone 5s version 7.1.1? I have several text messages that have been deleted somehow and I would like to restore them to my phone.
I have tried restoring it from the last backup and that did not help. Please advise.
GMHi
If you have already tried restoring from the latest back up but that has not worked unfortunately they have probably gone im afraid
Hope this helps -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?
Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.
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When I am restoring backup data for my iPhone 4 in the end of back up restore it show error message " back up can't be restored" , please advice what I can do to restore my backup
That usually means that there is something wrong with the backup and it cannot be used. You can try restoring the backup again, but if you continue to get the same message all you can do is restore to a different backup, if you have one.
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I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?
So did you ever get your apps back on your iPhone?
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