Back-up/sync Stopped Working In Elements 9

After upgrading from Elements 8 to Elements 9 due to Back-up/Sync problems I am now having similar problems.
Elements tells me that everything is in sync even though I just loaded 250+ new photos. When I try to force a synch the process starts, looks for changes and comes back and tells me everything is in sync.
When open my Back-up/Sync preferences, it tries to open and then comes back with a messages telling me there was an error loading my preferences and that I should close the preferences dialog box and try again. Trying again does nothing, closing elements does nothing, rebooting my PC does nothing.
I had the same problem last week and because I learned about this problem in version 8 I was able to work around it by closing elements, renaming the sysnc DB, reopening elements, trying to backup/sync, closing elements again, renaming the original sysnc DB back to its original name and reopening elements.
Since the above is much to much effort to have to undertake to solve this reoccuring problem I need help solving the underlying problem.
I look forward to hear from someone who can help.
Thanks
Harry

Hi,
Have you tried signing out and signing in again ? If not then try it once. If that doesn't help then try the troubleshoot steps mentioned in following Tech note : http://kb2.adobe.com/cps/408/kb408660.html . Hope this helps.
Thanks

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Back-up/sync Stopped Working In Elements 9

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