Back ups on external hd aren't showing as restore points in time machine

i have a 27" iMac with the i7 processor and 8GB RAM.  i've been backing it up to an external HD but recently noticed that when i enter time machine, none of the back ups are available as restore points.  the IT guy at work suggested trying to reformat the ext. HD which i did with the same results.  am i missing something?  any help is appreciated
thanks

Do you mean there are no backups shown in the Timeline on the right, or you can't click on any of them?
If there are no backups shown, but you know there are completed backups (ie, show on the Time Machine Prefs window), see #E4 in Time Machine - Troubleshooting.
If they're shown, but you can't click on them, that means that whatever is in the Finder window wasn't included on the backups.  For example, if you create a new folder, then select that folder in a Finder window and Enter Time Machine, there aren't any backups of it, so you can't select any of them.  Try selecting your Computer name or internal HD first.  See #15A in Time Machine - Frequently Asked Questions.

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