Backed up iphone 4S before updating to ios 6 and now all data is lost. PHOTOS, CONTACTS, MESSAGES ALL GONE. help?!
Can someone please help...
Before updating itunes backed up the phone. It then proceeded to update to the ios 6, afterwards when restoring all photos, contacts, messages... all data... was lost. Only the apps were restored back onto the phone. I used a back up from when i first got the phone in 2011 to restore it too so i have some photos and contacts... HOWEVER, over 2000 photos are lost and some contacts still from the recent back up and restore after updating to ios6.
Any help as to how to get these back?!
Hi MorganClare990,
Do you know if you have a backup on another comptuer or maybe iCloud?
If you had Photo Stream on you might be able to get any photo that is less than 30 days old back from iCloud if you don't have a backup.
Make sure you have a WIFI connection available and the correct password for that network before continuing with the next steps.
The easiest way to find out if you have a backup without mixing your boyfreinds data into your iCloud account is to go to Settings > General > Reset > Erase all content and settings. You will need to be able to connect to the WIFI network to be able to restore your phone from any iCloud backup you have. If no backup can be found then it will have you setup the iPhone as new and will walk you through the steps to make sure a backup gets created in the future. If you have to setup as new it will also get photo stream setup and will retrieve any pictures it can.
Hope this helps and you get your pictures and contacts back!
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