Backed up phone now photos are missing
backed up my phone becuase it was having a problem that I had been told by Apple to restore as new phone for. Where does my backup save so I can get my pics/contacts/etc from so I don't lose them? Help
If you backed up the device then restored as new, then the only option is to restore from backup.
There is no option to selectively restore data from the backup.
If the iPhone was being used as designed, contacts would be synced with a supported application on the computer (NOT iTunes) or a cloud service. Also, pictures should be copied off the iPhone and onto the computer on a regular basis.
Similar Messages
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I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
Just days ago, I downloaded and created folders for 2 batches of photos I downloaded from my camera to iphotos but now both are missing. They were not deleted and even if they were, were not found in my trashcan. I have looked through every folder and they are not there. Is there a bug that can get into iPhoto to do this? Is there a program Apple offers to retrieve lost photos? Thank you.
debbie5891 wrote: ... They were not deleted and even if they were, were not found in my trashcan...
How do you know they were not deleted? Is it possible that they were moved to the trash and the trash has been emptied, if not by you, perhaps by someone else?
In the best case, you mean they were not deleted from your camera. If so, it will be simple to merely download again from your camera after you have corrected any problem with your Mac or workflow.
If you have a way to be certain that your two folders were not deleted from your Mac, follow the directions provided by your Mac's Disk Utility to repair your Disk (not Disk Permissions.) On more than one occasion, disk repair has restored the visibility of missing folders I knew I had not deleted. If you have trouble with the process, post back which specific Mac OS version ( > About This Mac) you are using so we can offer specific help.
It is also possible that the missing folders might be saved somewhere you do not expect them to be.
It is also possible that they may merely be invisible and, thus, not showing in your Finder windows even after performing a Disk Repair.
Here are some more ideas you can consider:
Restart Mac and then look where you expect the folders to be. They may be visible there now.
If not, try a Spotlight search for the folder name(s) you used. Spotlight may give you a list of places to look. If you don't remember the folder name(s), try a search for the file type your camera uses for saved images. My cameras save "jpg" files, but yours may save other image file types.
You can also open a finder window and use the window's search oval to search. The method allows you to use the search "+" button to add invisible items via the "File Visibility" choice.
debbie5891 wrote:... I have looked through every folder and they are not there....
If you are using any version of Mac OS X, I doubt this statement can be true.
If you select your disk volume name (not the Media item) in the sidebar of your Mac's Disk Utility, you will see that the number of Folders and files on your disk is very large. For example,I keep my startup disk small and write most of my files to other disks. Even so, my startup disk contains more than 195,000 folders.
If you mean you used some software to search each folder, please post back the name of the app you are using.
debbie5891 wrote: ... Is there a bug that can get into iPhoto to do this? ...
I have not had the problem you describe, nor have I heard of such an iPhoto Bug.
I have used every version of iPhoto I have seen including the current new version: iPhoto '11 version 9.5 (902.7). You can find the version you are using by executing the iPhoto > About iPhoto menu command and post it back here.
debbie5891 wrote:... Is there a program Apple offers to retrieve lost photos? ...
I am not aware of any Apple apps that work specifically on photo files. If you know the pathname to the lost files, and if you are comfortable with Unix commands, you might be able to use your Mac's Terminal utility to retrieve at least some of your images. However, it will be MUCH simpler to merely download another copy from your camera.
You can search the Mac App Store for "unerase" to find several apps that can unerase files, including deleted photo files, in certain circumstances even after the trash has been emptied. To determine whether one or more of them may meet your needs, see their product info and reviews for specifics about each one.
debbie5891 wrote:...Thank you.
You're most welcome.
If you need to post back for more information, please provide specifics on your Mac OS, iPhoto version, which of the suggestions offered here you have tried, and any details not already provided about the problem status.
Message was edited by: EZ Jim
Mac OSX 10.9 -
iTunes is placing my photos in the wrong albums and some photos are missing all together. How can I make them go to their correct albums?
Nevermind. I just renamed the folder on my mac and synced it again and everything is now in its proper place.
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i had clicked some pics on tour but without taking backup i restore my old backup and now photos are gone. I had even try i phone photo recovery but it does not showing those photos i want those pics so deadly help me.
pulkitpareekonline wrote:
... without taking backup i restore my old backup and now photos are gone.
No Backup = No Photos... sorry. -
I imported photos from iPhoto library to Photo library instead of relinking the library and now approx. 9,000 photos are missing. How do I fix this?
Trash your Photos library and do it again (Hold down the option key while launching Photos and select your iPhoto library to open)
LN -
Within the last 36 hours my photo albums have turned into a real jumbled mess. Random photos have appeared at the bottom of my Recently Added album. In most cases it's a copy of a photo that was taken months or years ago so now it appears twice.. 200 random photos have appeared in an unrelated album. Some photos are missing completely. The date order is correct in some places and then it goes back and forth over the months and years. The "collections" appears to be okay. This morning when I went into the photo app About 50 photos that were permanently deleted 3 months ago reappeared on the Recently Added Album which I deleted again. if I delete these irreplaceable photos from the unwanted album it will delete the photo completely. Help please - this is so annoying and frustrating. I hate to think when I turn the iPad on tmoor row what else will have changed .
Quick Update:
I usually have my Mac laptop up with Messages running on it. As you know, it will receive the same messages you send/receive on your iPhone. I thought all my old photos would be there too, but they have all disappeared as well except for the last few.
Messages is supposed to archive all old photos to a directory called ~/Library/Messages/Attachments. On my mac, this was a 0 byte file that was created back in Jan 2014. As a result, none of the old photos got saved on my Messages app either. I looked at a Time Machine Backup and it has been the case since September (no earlier backups available). So, it's unclear how long this issue has been going on for my Messages app and how related it is to my iPhone problem.
In any case, if any of you use Messages, you may be able to recover your photos in that directory provided it didn't get trashed like mine did. I moved the file and created a new Attachments directory. Upon relaunch, Messages started properly storing new photos in there again.
Either there was a really terrible bug in the Apple software or something malicious has happened.
P.S. I'm running OS 10.9.5 Mavericks. There is a thread of people with this problem on Yosemite here:
No pictures are shown in Message om Mac
This seems like a pretty seriously terrible bug. I will be talking again to AppleCare on Wednesday and I hope they can escalate this. -
I noticed incoming calls do not have contact photos showing. Now all the contact photos are missing. This is very frustrating -- and I'm not sure how to recover. Please help!
Welcome to the Apple Community.
Photos from back up will be added back once the restore process has completed, give it some time.
Meantime, don't be deleting your old back up. -
All my photos are missing in iphoto 4.0.3.
All the photos are missing in my iphoto 4.0.3. The files are on the side under source but the screen also stays blank in every file. What to do?
I had a similar situation with some of my photos, not all of them. During help from a genius at Apple an error occurred and we feared I might have lost my photos. When the problem was "fixed", the photos showed up as being taken the same day and no longer in the original order. In addition numerous photos were gone.
I'm told the photos still exist on the HDD but just can't be found by iPhoto. If this is the case how do I find them? Would I be able to do a search for all jpg files to do this?
On a side note: I've backed up my HDD to an external drive and I'm about to erase my HDD and update Panther to Tiger. When I move the user files back to the HDD I plan on consolidating them into one user.
Any insight is most appreciated. -
All my old photos are missing from iPhoto on my Mac- any one have ideas on how to retrieve?
All my old photos are missing from iPhoto on my Mac- any one have ideas on how to retrieve?
Do you have a Time Machine backup or any backup of your Mac? Then you could try to restore from the backup.
If your photos are very important documents, you could also try data recovery software. Usually the trial versions are free, but if you want to safe the recovery photos you have to pay. Disk Drill works well to recover jPEG photos, see: http://www.cleverfiles.com/
It is still not obvious what might have happened to your iPhoto Library. Have you searched for different iPhoto Libraries?
You can search everywhere with FindAnyFile, where Spotlight will not search.
I learned this from Old Toad , see his post here:
Re: My iPhoto Library disappeared...how do I get it back?
Download and run Find Any File to search for a file with "ThumbJPGSegment" in the file name. These are files common to all versions of iPhoto libraries.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages. If there's a library hiding somewhere on your hard drive FAF will find it. -
For reasons best left unsaid, in a recent rebuild of my iMac and Time Capsule, I lost all my photos. I do however have them all currently on my iPad. Is it possible to retrieve my photos from the iPad back to iPhotos (now Photos) on my iMac?
have the photos on the iPad been taken with the iPad camera or imported using the camera connection kit?
Or have they been synced to the iPad with iTunes?
You can download any photos to your mac by connecting the iPad by USB to to your Mac and import to Phots, but this way only photos from the Camera Roll will be imported. If your photos have been synced with iTunes, you can only mail them to your mac.
See: iOS: Syncing photos using iTunes
You can't reimport pictures synced from your computer to your device back to your computer. You can only import pictures taken by your device, or saved to it, from your device to your computer. If you need to retrieve synced photos from your device, email the photos from the device to yourself. Then download the photos from the emails to your computer. -
My iphoto photos are missing, what should i do?
hi
my iphoto photos are missing, what should i do?
can anyone help me please.There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
How do I get my contacts back on my phone I update it now they are missing
How do I get my contacts back on my phone I update it now they are missing
I just lost all contacts. I tried the backups but as soon as restore was completed, it would lose notes again. I disconnected after recover but still no notes.
Out of desperation, as I have all my passwords etc on it (yes, I know) but I trusted the iTunes backup system. I looked on the net and found a recovery company called Wondershare, Dr Phone. I tested it and there it all was, but it has now cost me $69 to purchase key number to download my info.
All contacts info and everything else is available. It saves it in a file which you open.
Now I have to type it all in again. I will keep manual backups now as well as using Dropbox from now on. Nightmare. I hope this helps you all.
<Link Edited By Host> -
I recently imported pictures from my camera to iphoto. I also synced my ipad. In less than 24 hours my photos are now missing from iphoto even after trying to sync my ipad again. These pictures are from a very special occasion and I did not even get time to edit. Someone help please
-Background-
My issue, which I resolved and may help you was the following:
I have an IPAD 3. I took over 5 GB of pictures on a third party camera. The car was full so I imported those pictures to my IPAD 3 and deleted them from the SD card. While on IOS 5.x, the photos on the IPAD were there under last imported.
Over the last few days, I upgraded to IOS 6. No issues.
Then, my family wanted to see the pictures from the trip. I went to the IPAD and could not find the photos. It listed 40 photos only. The last imported was there, but listed as empty. When I went into the settings>usage, it listed 5GB + of photos in the photos area. I was confused. I plugged my IPAD into ITUNES, first thinking I would get a backup asap (icloud was full after importing the photos). Then I though I would downgrade to IOS 5.
Also, itunes listed that I had 40 photos only, but 5GB of OTHER data. I was convinced the data was not lost. When I tried to browse the IPAD 3 using windows browser, the photos where NOT in the DCIM folder, so I was not able to simply "FIND" the photos and copy them to my PC.
-SOLUTION-
I downloaded third party software onto my PC called "http://www.i-funbox.com/" I fun box. I had no idea if this would work, but other forums with other issues called out similar products for iphone issues.
When I installed the program, which was free, and so far free of malware, I started to explore my IPAD file system.I found my photos, under IPAD>RAW file system>DCIM>100IMPRT.
-ROOT CAUSE-
I suspect when I upgraded to IOS 6, apple fails to register the IMPORT folder of photos as such, photos. So the file system in IOS looses sight of what is inside the last imported folder. Essentially removing them from applications such as "Photos". Why windows does not seem them, is beyond me. But the program I found did see them in raw format, and I was able to COPY them to my PC. Then I deleted them from the IPAD, because I had no other way of managing this folder in IPAD, and it was using a lot of space. -
Misplaced iPad for 5 wks, found & ran updates, now photos gone. Have iCloud how can I get photos back on iPad?
Restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork
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