Backed up wrong data on new phone from itunes. cant reset as dont know code

restored my new iphone 5 from my ex`s old back up on my itunes. I cant reset as need a code to do this. what can i do?

get the code

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I just put the wrong backup on my phone from itunes, is it possible to get it off, and go back to what i had, it is from my husbands old phone

i just put the wrong backup on my phone, it was from my husbands old phone, am i able to undo this???

atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview

How do I get the music I bought back on my new phone from itunes?

I recently just got a new phone because mine broke and I cant remember how to get my purchased music back on my phone

You should be able to download your previously purchased music from your iTunes app on your phone.
Be sure you are signed in to the AppleID with which you purchased your music.
When you go on to your iTunes app, along the bottom bar, tap on "More." Then tap "Purchased." Then select the music you want to download. It should download from there.
This link should be very helpful. http://support.apple.com/kb/ht2519

I have a problem with my iPhone 4s. An Apple rep looked at the phone today and determined the phone will have to be replaced. I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.

I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

HT201269 I accidently used the old iPhone 4s, and did not set as a new phone for my 5, now I dont know how to fix it

I got a new phone last month. I just tried to sync it to my computer and I forgot to click on new account,, it synced with my old phone now I dont know how to get my new phone info in here

Hey philly rose,
It sounds like you accidentally restored your new iPhone 5 with the backup of your iPhone 4S. If you want to return the iPhone 5 to factory settings, and have the option to setup as new, you'll want to restore it with iTunes (omitting the steps about backing up and restoring from backup):
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Enjoy your new iPhone!
Matt M.

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

HT1766 I have restored my new phone from I cloud but when I connect to my PC to put some music on it asks for set up as new phone or back up from a date from iTunes that is too old. Help it's doing my head in

I have restored my new phone from I cloud but when I connect to my PC to put some music on it asks for set up as new phone or back up from a date from iTunes that is too old. Help it's doing my head in

Select setup as "New", the next screen should prompt you to rename your phone. Just name it what you already have it named. After that, you should be able to sync and all of your data & settings will still be exactly as you've already set them up on your phone. The message is more threatening than what really happens.

I purchased an iPhone 3 and had photos on it. Started having issues within 30 days and could replace it. Moved photos to back up on iCloud. did not restore new phone from back up how can i save the new photos and retrieve the old ones?

I purchased an iPhone 3 and had taken some photos on it. I started having issues within 30 days and could replace it. So I created an iCloud account and saved those photos as a back up on iCloud. I did not restore my new phone from back up because I did not realize I needed to restore and not just activitate it. How can I save the new photos, apps, and other stuff but retrieve the old photos?

If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync.

I have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

i have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

This is not very iTunes Public Site Manager related... but I was in the same situation as you a little while ago.
1 - Sync/back up your old 3gs.
2 - Activatie your new phone when connected to itunes via cable and it will ask you if you want to restore our old phone.
3 - ???
4 - profitt!
might also work with icloud but i have not tried that method.

Hi I recently destroyed my iPhone 4 before replacing it I backed it up through iTunes... I restored my new phone from my old one's back up but not one single picture was copied.. Did I lose all my pictures or is there a simple solution???

Hi I recently destroyed my iPhone 4, before replacing it I backed it up through iTunes... I restored my new phone from my old one's backup but not one single picture was copied.. Did I lose all my pictures or are they just hiding on my com?? is there a simple solution??? I thought I was doing everything right by backing up my old one first... now Im scared I lost everything including a lot of very important pictures.. PLEASE HELP!!

Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.

TS1363 iphone 5c not displayed as a device in itunes. Therefore unable to sync this new phone from a backup made yesterday. Any help appreciated.

Unable to get new iphone 5c recognized as a device in itunes for syncing purposes. Backup from old phone made yesterday and now would like to sync new phone from that backup. Any advice appreciated.

Golfslave wrote:
Even if I enable the new phone to backup automatically with the cloud? Wouldn't that keep everything up to date? And if I use the software, couldn't I choose to copy just the music & messages to I tunes, and not select anything else to keep the data from the new phone intact? Sorry, this is confusing. I like these products, but Apple really fails on portability. I had this same issue with Ipod years ago, and it ****** me off then too. They sold me (the last time I lost everything) on the icloud, telling me it backed EVERYTHING up. I'm a bit upset at store personnel right now to say the least.
Sorry I was under the impression you still wanted to restore from your old phone backup.
yes if you enable backup on your new phone everything will be up to date.
Yes you can use the software to move music and message to your computer - you would need to add the music back to your iTunes media library.
I provided a link with what is backup to icloud. YOur purchased item is always tied to your apple id.

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

Bought two new phones from Verizon and can't activate either - does sprint or AT&T have better customer service?

HELP!!! I bought two new phones from Verizon stores for Christmas presents and can't activate either one. When I try to go on-line I get a message that the activations can't be processed.
When I try to call, I get a message that they have Activation support for today but long hold times (understandable) and the automated system keeps hanging up on me (not understandable).
Any hints on how to talk to someone and get these working today?

massive frustration that the phone process kept hanging up on me. finally got to chat with a customer service person (not sure how because I could never find a chat option on-line). Kari was GREAT; stayed with me and fixed what ever needed to be fixed.

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

You should have been syncing your contacts with your computer all along.
Have you failed to do this?
iPhone: Transferring information from your current iPhone to a new iPhone

I want to transfer new content from iTunes to my iphone without losing what is already on my phone. Help!

I want to transfer new content from iTunes to my iPhone without losing what is already on the phone. On the old iTunes I could drag and drop only the items I wanted on the phone. On this new version, all I can figure out to do is sync, which is going to remove the songs that are already on the phone. There has to be another way.

The film would have to be in itunes on your computer.
You would sync it like you do everything else.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

Backed up wrong data on new phone from itunes. cant reset as dont know code

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