Background audio increases after paused or interaction is used

I'm using Captivate 7. I have background audio playing. Adjust background audio volume on slides with audio is set to 15%. When played, the .swf file sounds great, until you pause it, or an interaction is used (glossary). When it starts again, it plays at full volume over powering the narrative. Any suggestions?

Is it all browsers that you are having problems with, or is just Safari (and I assume that your last post means that other apps are ok) ?
If only Safari then try clearing its cache : Settings > Safari > Clear History And Website Data (Clear Cookies And Data on iOS 5, 6, 7 and also Clear History)
Close Safari via the iPad's taskbar (I'm assuming that your iPad is on iOS 7+) : double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
And do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
And then retry playing the videos.

Similar Messages

Why do I get audio glitches after pausing songs?

I have an iPhone 4 running on the latest version of iOS and I have been getting an irritating popping noise on some songs if they are paused after the songs starts, i.e. the first 5 to 10 seconds, then resumed without me skipping to another song.
This is a problem I am concerned about as when his happens my iPhone seems to remember the exact point where i paused the particular track and insert this popping sound so that everytime I play the track when listening to a previous track in a album or playlist I hear the sound.
The only way I can eliminate the problem temporarily is to tap back to restart the track sometimes a few attempts are required to get the song to play cleanly again.
Has anyone else had this problem with this version of the iPhone or any model or since the recent updates?
I am worried that I am going to ruin my music collection, what happens when I sync to my iTunes?
My only option at the minute is to try hard to remember not to pause songs at the start and then play them from where i paused it.
Also should I try to reformat my iPhone and then resync my music to see if this removes the glitches from the songs?
So far it's only affected a few songs but I'm worried it could become a serious problem in the future considering I care about the quality of my songs and one song in particular was bought from iTunes!
Can anyone suggest any other advice to preserve my collection from this rather annoying glitch in my playback?

Have you tried restarting or resetting the iPad?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Does this happen all the time and no matter where you are using the iPad?

IOS 6.1 background audio?

Did Apple disable background audio in 6.1? I can't get it working on anything except for Music...

I can confirm that background audio playback is no longer functioning, I use that feature ALOT so this is a big problem for me.
iPhone 5 iOS 6.1

Background audio not adjusting after project is paused when published to Flash. Any suggestions?

Hello,
I'm working with:
Captivate 6
Mac OS X 10.8.2
Flash Player is updated to most recent version
My project contains background audio music set to adjust to slide audio. When I publish to Flash the background audio adjusts appropriately until I pause the video and then resume. Once the video resumes the background audio no longer adjusts to slide audio. So basically anytime a learner pauses the video and then resumes the background audio drowns the slide audio out. I've tried this with multiple projects and get the same result.
When I publish in HTML5 it works fine. But I cannot use HTML5 because my project contains necessary rollover objects and captions, slide transitions, text animations, and other effects that HTML5 does not support.
I've to remove and re-add the background audio, uninstall and reinstall Captivate, adjust the background and slide volume levels, uncheck loop audio, and pretty much any audio settings and publish settings I can think of.
Can someone else with the same OS and Captivate version try and see if they encounter the same problem when publishing to Flash?
Or does anyone have a solution/workaround?
Thank You!

Hi folks
Sorry, I don't have a fix to offer. Only an observation. I'm rather surprised to see this many folks actually USING background audio. I say that, because I have facilitated hundreds of Captivate classes over the years. And there are lots of folks with Instructional Design background that attend. And in so many of the classes, when we reach the audio section and we cover how to use Background Audio, the same comment is made.
The comment is that generally speaking, it is their opinion that from an Instructional Design standpoint, background music is a "no no" and should be avoided because it detracts from the learning objective.
Perhaps the link below will help.
Click here
Cheers... Rick

Background audio disappears when an interaction slide appears

I have a (Captivate 6 produced) project which includes approx 40 slides and it looks to be running smoothly when published.
However, I have imported a background music audio track which I want to play (and then loop) during the course of the whole course - however, whenever it reaches a slide which has an interaction on it, the music disappears and then returns when a non-interaction-based slide is reached. Disappears again when the next slide is reached that contains an interaction, etc.
I am unable to test in earlier versions of Captivate and so I am wondering whether this is an issue with this version of the program i.e. background audio disappears when an interaction slide is shown?

We don't have the 6.1 update yet, but I did find a workaround for this (although it's not perfect). With Captivate 6 there is now a "Play Audio" action that you can assign to the Slide Properties "On Enter" action. When I did this, the narration continues to play even after the Flash interaction appears in the timeline. So for any narrated slides that have Flash interactions, you need to:
1) remove the Audio narration that is imported to the Slide (Audio > Remove > Slide from the menu bar)
2) On the Slide Properties - On Enter action, select Play Audio, then select the appropriate narration file for that slide.
This seemed to work -- the only problem is that if you use the "Play/Pause" button in the Adobe playback navigation bar, the button seems to get confused and changes to the Play state while the audio is still playing (instead of staying in the Pause state until the audio finishes as it does when the audio is imported to the Slide itself as narration). Not sure how to fix that issue except to remove the Pause/Play button from the playbar and just use the Next/Back buttons. And if you use navigation buttons instead of the Adobe playbar, you don't need to worry about this.
Hope this helps!

Captivate 6 editing - on timeline, audio is out of sync after pausing

I am trying to create a software demo for my company. I am using the HD video and then have imported audio recordings over the video.
The big work portion of this project is adding call-out smart shapes on the video during certain portions to highlight what the voiceover is discussing. However, when I pause the timeline so I can add a smart shape, upon resuming from the pause, the audio is out of sync. This happens even if I hit Stop on the timeline, and use my mouse to move the playhead.
This is adding significant amounts of time to my video editing process, to the point where I am missing deadlines for having the videos created. The only solution I have found to guarantee that the call-out smart shapes are in sync with the audio instructions is to Play the timeline from the very beginning, each time after pausing the audio.
Is anyone else experiencing these issues, or know of a way to fix it? This is adding enough time to the editing process that our company is looking into other video editing softwares to replace Captivate.

I always copy the entire PRIVATE folder from camera to hard drive, and then importing from that hard drive folder in to project.
I am saing original, becouse I do not convert them to diferent format. And how could be the original files of video and audio out of sync???
I am using Premiere for 10 years, I am not new to this software, but never had this problem.

Background audio after installing Flash Player 11

After installing Flash Player 11, I am getting unwanted background audio when I am connected to the Internet. Even though I may not be on any site at all, i still get info-mercials playing on my system, or sometimes the flash player fails. I am using Windows IE9 on a 64-bit system. Everything is enabled in my settings. Why are they releasing this product early when there is a known bug in it?

Sounds like you might have malware on your system. I'd recommend running Malwarebytes to make sure everything checks out.

No audio for a few seconds after pause

Hi everyone, I've just got a BT Youview DTR T2110 box, liking it mostly so far. However, whenever I pause anything then resume it there's no audio for anywhere between 2 and 8 seconds. The video starts instantly on resumption but not the audio. This is exceedingly frustrating!! Is there some thing wrong with my box?
I'm scratching my head at this as the BT box is a Humax box. I've had a couple of Humax PVRs in the last few years, and this box is to replace a JVC tv which had a Humax box integrated within the tv. That was a great product until it simply decided to die recently. I've never had this audio problem with any Humax product before, why now?
Also the time bar that appears when you pause or fastforward etc has no GMT time on it now, whereas my other PVRs all did. Is there a setting I can tweak to bring this up? Really annoying that it's not there. Thanks for any help.

DaveGrohl wrote:
Hi everyone, I've just got a BT Youview DTR T2110 box, liking it mostly so far. However, whenever I pause anything then resume it there's no audio for anywhere between 2 and 8 seconds. The video starts instantly on resumption but not the audio. This is exceedingly frustrating!! Is there some thing wrong with my box?
I'm scratching my head at this as the BT box is a Humax box. I've had a couple of Humax PVRs in the last few years, and this box is to replace a JVC tv which had a Humax box integrated within the tv. That was a great product until it simply decided to die recently. I've never had this audio problem with any Humax product before, why now?
Also the time bar that appears when you pause or fastforward etc has no GMT time on it now, whereas my other PVRs all did. Is there a setting I can tweak to bring this up? Really annoying that it's not there. Thanks for any help.
this is an old bug from last year - and usually common if set audio to surround sound
press the 'A/D' button to change audio settings and see what happens after pausing then resuming

After pause, slide playback resumes, but not audio

The publisher advised me to post in this forum. Frequently when playing their elearning leassons
, the audio quits and does not resume after a "click here when ready to continue" button or after pausing the show. Wondering if this may be a software conflict on my XP Pro machine or a fault in their recording. Thanks.

Hi there
It should be reasonably simple to sort. Try it on other machines and see if the behavior remains or changes. If it remains, odds are it is something to do with the way the module was created. (And my gut says this is what you will likely discover.)
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 7: Need help to diagnose background audio which increases suddenly mid-video.

http://www.youtube.com/watch?v=6hQ1GJpVQNU
I inserted a music file into the video background. At 1:39 you'll hear the background music suddenly jump up in volume.
When I imported the audio file to the background, I edited it by adjusting the volume. The volume was reduced appropriately in the preview, however, as you can hear, it jumps significantly. There is nothing I can see either in the audio file - or in the other elements that may cause this.
I've tried deleting and re-importing and changing the volume using the threshhold/ ratio settings (versus just the volume bar), but nothing changes that jump.
Any help is appreciated!

Thanks for considering the problem! Unfortunately, as I stated above, the voiceover needs to be a background audio file that plays throughout the project. It's not possible to record audio-per-slide because of the structure of the video - and because I do a lot of editing of the audio files for 8-minute videos.
FYI - I was able to have a chat conversation with a support tech. Here is the transcript of that chat:
Anvinder: We have not tested the workflow of captivate 7 with yosemite so far.
Anvinder: You might find some inconsistencies.
AMANDA: So, is there no solution to this error?
AMANDA: Do I need to publish the entire project every single time I make a small change?
AMANDA: Has Captivate 8 shown this error in Yosemite?
Anvinder: In order to make the changes evident in the output you need to publish the whole output.
Anvinder: Amanda, the best practice is to publish the whole project.We are in testing phase for the same. You can download the trial version of captivate 8 and work on it on yosemite.
If you have a suggestion for a better workflow for creating tutorial videos (ultimately published to YouTube) that need to include the following, please share!
a voiceover
heavily animated explanations of concepts
live screen capture of business processes in software
Thanks!

Can no longer preview background audio accurately, efficiently in Captivate 7

I'm currently using Captivate 7.0.1.237 on a Mac running OS X Yosemite 10.10.1.
As far as I know, Captivate has never allowed for Background audio previews to work anywhere but in (Preview > Project) and (Preview > web [or] HTML5). Those aren't ideal, but I used to have no problem fast-forwarding the preview to see what adjustments needed to be made to sync background audio voiceovers to slide content. (FYI - I can't record to each slide because I'm combining recordings with static slides. Tried, failed.)
Since upgrading to Yosemite, I have been unable to scrub (rewind/fast forward) in any of the preview modes without losing the synchronization of the voiceover audio I have in the background. Previewing in web browsers doesn't even work at all any more. {Error: This webpage is not available.} The video will rewind/fast forward, but the audio doesn't recognize the timestamp.
So, this means that now the only method I have for timing audio to video is previewing the entire project (Preview > Project). I am working on developing a set of 15 different videos (eventually MP4 output, so no interactions), each of which is between 3-8 minutes in length. Each project is between 25-60 slides. Say I create content on the last slide (which might be 5-10 objects per slide,) I have to preview the entire 8-minute video without pausing, rewinding, or fast-forwarding - every. single. time. I add. or change. some content.
This problem has led to me working 10+ hours in a day attempting to sync audio to animations for just one project. This is totally unacceptable.
PLEASE HELP!!! I've searched high and low through the documentation, FAQs, and message boards and I'm coming up empty.

Thanks for considering the problem! Unfortunately, as I stated above, the voiceover needs to be a background audio file that plays throughout the project. It's not possible to record audio-per-slide because of the structure of the video - and because I do a lot of editing of the audio files for 8-minute videos.
FYI - I was able to have a chat conversation with a support tech. Here is the transcript of that chat:
Anvinder: We have not tested the workflow of captivate 7 with yosemite so far.
Anvinder: You might find some inconsistencies.
AMANDA: So, is there no solution to this error?
AMANDA: Do I need to publish the entire project every single time I make a small change?
AMANDA: Has Captivate 8 shown this error in Yosemite?
Anvinder: In order to make the changes evident in the output you need to publish the whole output.
Anvinder: Amanda, the best practice is to publish the whole project.We are in testing phase for the same. You can download the trial version of captivate 8 and work on it on yosemite.
If you have a suggestion for a better workflow for creating tutorial videos (ultimately published to YouTube) that need to include the following, please share!
a voiceover
heavily animated explanations of concepts
live screen capture of business processes in software
Thanks!

Two huge issues. Background audio. Quiz audio.

Hi everyone,
Ive tried searching for answers on the forum and my exact problem came up but no one answered it. Im going to try and see if anyone can help with this problem and if there are any alternatives to inserting background audio the regular way:
My project contains background audio music set to adjust to slide audio. When I publish to Flash the background audio adjusts appropriately until I pause the video and then resume. Once the video resumes the background audio no longer adjusts to slide audio. So basically anytime a learner pauses the video and then resumes the background audio drowns the slide audio out. I've tried this with multiple projects and get the same result.
My second problem is:
I have quiz audio. The speaker voice reads the alternatives and the question. Is there anyway to stop the speaker voice once the user hits submit?
Preferably something that doesnt involve rollover image that the user can hover over to read the question.

Cannot help you with the first question, should have to check if I can repro the problem. I see that no one of the team is popping in here, do not know why not.
Second question: did you attach the audio to the slide? There is no way to stop the audio then. Moreover the Submit button cannot trigger an action, actions that can be assigned to question slides (On Success/After Last Attempt) will be executed when the second step (Press Y or click on the slide) is done by the user. The easiest way is a rollover but you want to exclude that. Which version of Captivate do you use? In Captivate 6 it is possible to add shape buttons to question slides, so you could add even a toggle button to play/stop the audio clip, using the new commands 'Play audio' and 'Stop triggered audio' instead of having slide audio. Object audio is not supported for HTML5 output yet AFAIK, so my next question is if you want to have HTML5 output. If not object audio is another possibility.
You see, lot of questions ...
Lilybiri

How do I stop background audio clips from playing while browsing sites?

Firefox is my default browser. I use Google chrome and Internet explorer sessions for background monitoring news site sessions at the same time. I have no problem with the other two browsers. While surfing with Firefox I get unwanted background audio clips that start and run by themselves. I cannot stop them. They run and then stop by their self. They are some sort of adware and I cannot find the source to remove them. I also get video clips sometimes that I can stop that run around the outside of the active window I am viewing. These is very annoying. I have uninstalled Firefox and reinstalled it but the problem does not go away. I antivirus software, registry change protection software, and registry cleaning software. The problem is with the default browser.
How can I locate and remove the plugin, addin or service that starts this annoying activity. I have no special unwanted toolbars installed. There is nothing in the installed programs list in the control that shouldn't be there.

I had a similar problem to this. EVERYTIME i started firefox, it would play an audio clip from a flash game i played a while ago, it would last 5 minutes before finishing. i tried the starting in safe mode, but that didn't work for me, so after that i then tried RESETTING firefox, and that has worked for me.
On another side of startup problems, firefox would also open up a new tab on startup, usually 22find.com or do-search.com. i know these are caused by a virus and have since deleted it, but it had changed a preference file in firefox causing it to continue to open on startup.
Having since done the firefox reset, i haven't had either of these problems AT ALL! would recommend this as a possible fix for you friend before trying any lengthy troubleshooting process or downloading any extra anti-virus removal software.
here's the like to showing you how to reset firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

How can i quick edit Audio( increase bass) of a single file?

Hi everyone,
Im new to FCPX. I have a bunch of videos of music gigs ive played and would like to increase the bass (via equalizer) on most of them. All these videos are already converted into an "Apple Friendly" format and are sitting comfortably in my Itunes Video folder. How can i quickly increase the bass in each video (Without having to tediously export one by one) in FCPX and do a quick overwrite over the original video without having to make an EXTRA file?
THanks

ok.
"Why don't you increase the bass with the equalizer in FCP? Do it to one clip and use paste attributes to apply it to other clips."
1) How do i copy the attributes after making the changes??
2) How do i paste the attributes onto the next file?
Thanks.
Re: How can i quick edit Audio( increase bass) of a single file?

Streaming audio restarts after stopallsounds

Hello,
the site in question is thirdcache.com - i've got streaming
audio playing as background music, however after someone clicks the
stop all sounds button it stops, however when the background music
reaches the end of it's timeline, it starts back up again. How do i
get it to stop forever? Also, how do i get this button to have two
functions, off and on.. without embedding the audio, I want it to
start and stop the streaming audio.
Any help in this matter would be greatly appreciated.
Thanks
Ed
Third Cache

hello clbeech,
Thanks for you reply - i love the etherial light effect
you've got on your site - i'm going to purchase a copy for myself
later today. In regards to the question above... i should have made
myself clearer, i'm not the regular web guy, I'm just a plain ol'
pixel jockey - unfortunately (for me) the web guy put the site up
and f'd off to his holiday before i could check it over so i've
found some problems. I have a basic understanding of flash, but not
of action script. From what i can see here he's using a behaviour
to call the sound in streaming. I know enough to change the code,
but no where near enough to write my own...
Do you have the code handy by any chance?
Thanks...

Background audio increases after paused or interaction is used

Similar Messages

Maybe you are looking for