Background Colour Incorrect when exporting to PDF from Crystal Reports 2008

Hello All
When exporting to PDF from CR2008 the background colour of the crosstab is incorrectly displayed. The problem is as follows to create a crosstab with a grey header row and column details in white we have used the following trick.
Format Cross Tab Border Background is set to Silver.
Crosstab Expert Grand Total Background colour is set to white.
The result is a crosstab with header in grey and details in white.
This report displays correctly in CR2008, and exports as seen on screen to everything but PDF. When exporting to PDF the Crosstab is completely grey taking on only the Background colour of silver, and ignoring the Grand Total Background colour being set to white.
What is strange that when I print to PDF the format is also displayed exactly as required,
Any help on this matter would be greatly appreciated.
Some additional details.
CR2008 version 12.3.1.683
Adobe Reader version 9.3.3
Windows XP Professional
Thanks
Phillip
Edited by: Phillip L on Nov 23, 2010 1:51 PM

If this is a big issue for you then please purchase a case and a Rep can duplicate and escalate to R&D.
As a work around export to Editable RTF and in Word 2007 you can get a PDF export plug-in and then export to PDF.
Thank you
Don

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Dear,
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We are going through the migration process from 2008 to Enterprise version. The only issue we are facing is the mapping of the Hierarchy nodeid and parentid. Other than that we were able to migrate most of the pieces from the report.
Here is the overview of migration process:
1. When you run the upgrade manager to migrate objects from BOE 3.1 to 4.0 it will automatically upgrade it to CR 2011 version.
2. You then have option to migrate it manually by opening the report in Enterprise version.
3. If you open the report in Enterprise version it will prompt you to connect to common semantic layer wizard.
4. Before that you have to have your datasource ready for that report depends on how your CR 2008 is connected. (can be BEx query or Relational Universe)
5. If its BEx query you have to maintain the connection in CMC under OLAP connection to your BW system.
6. Next thing is to map the Source fields to Target fields (BEx query or Relation Universe via IDT) and your report will be converted to Enterprise version.
7. You might have to resolve if there are any errors.
Let me know if you have any particular questions if i can help.
Thanks.
Edited by: Rajan Patel on Oct 27, 2011 5:13 PM

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