Background is blank when previewed and published

Ok - I am getting really irritated! The background of my
slide is there when editing, but when I preview or publish the
project, the background is white. All the captions and mouse
movements are there but no background! What do I do?

Use count is 1. There is nothing covering the slide. This is
only happening with one slide. I even tried copying and pasting the
background from another slide on to the one that isn't working

Similar Messages

Why is slide showing up blank in preview and publish, but not filmstrip view?

Hello,
I was having the problem I described in another post where data that was masked flips back to the unmasked value- however, this time I couldn't figure out any solution.
So, I tried copying the background image, putting it in an image editor, then pasting it back into Captivate and adding my highlight boxes (Captivate 3). It worked in Preview mode for a good hour, then I published and that particular slide showed up with white (no bkgrd. image) but you could still see the highlight box and mouse movement.
I shut down captivate then restart in preview mode and the same thing happened- worked until I published then that particular slide had problems again.
Any ideas? I'd appreciate them much. I feel like I've had every problem in the world with Captivate in the last month!
Dee

Absolutely confused... I did not suspect that my suggestion would lead to such inexpected behaviour.
I'll have to think more about it, which is difficult since I can't reproduce your problem.
Your idea to move the files from within Elements tells us something.
Maybe examining the log file could give some hints about the failures of Elements in the process.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Swf file works but not html when preview and publish

hi,
i made a simple nav bar with a dropdown menu it works fine in flash mode and preview but when i try to embed into html it only show the nav bar but not the dropdown menu. please advice.
thanks in advance!

http://lunarvision.zxq.net/banner_flash_test.swf // the swf file
http://lunarvision.zxq.net // when it on the website.
thanks!

Timeline problems with caption boxes when viewing and publishing

Hello,
I have several captions within one frame and am adjusting the timeline so they do not all appear at once. When I do this and preview or publish I can only see the first caption - the second/third does not preview or publish. However if I change the timeline so all captions appear at they are visible when previewing and publishing.
I would greatly appreciate some help with this.
Thankyou
Alison

Hi there
You need to adjust the pause point of your Button object. At least I think it's a Button. Can't tell for certain because I'm in the midst of a visual migraine and it's affecting my vision. I suppose it might be a Text Entry Box. They look the same on the Timeline.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Navigation not previewing and publishing as designed

When preview and publish, the navigation gets spaced out vertically too much.

Hi,
Please provide us the site URL to take a look at.
Regards,
Aish

An swf file does not show up in the website even though you can see it in preview and publish

I created a swf file from a mov file in Adobe Encoder. Thge movie shows up in Muse in both the preview and publish mode.
Does not show up in the webstie. The html file is in the assets foder and the swf file is in the image folder and the space is blank.
When i encoded the .mov file I saved it as FLV. Web 1920 x 1080, 16 x 9 5.4 Mbps is the setting for Flash Web Video when i encoded the file.

To see all the History and Cookie settings, select:
* Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
* Tools > Options > Privacy > History: [X] "Remember download history"

Preview and Publish Problems

When I only have a few slides in a Captivate file - it will
preview and publish fine. When I have more than a few slides in
Captivate it will only preview and publish the first few seconds of
each slide.
Help!

Welcome to our community, Allison
Can you give us more detail?
* How many slides total are we talking about?
* What are you seeing that is telling you that only a few
seconds are there?
* Do the slides show then disappear? Or do they pause and you
don't see the rest if you click somewhere?
* How did you record? (Demonstration, Simulation, Full
Motion)
Hopefully with more information we might offer suggestions...
Rick

Losing links of images on Preview and Publish.

Some images are not linking on Preview and Publish (Beta7). I have relinked (even going back to the original in Photoshop) and re-published again, those link up but then other images stop linking and do not load. Ones that were working fine just minutes ago.

Hi COLBY,
Here is the link to a recently published site. On the Publish I did about 30 min. before all the images were loading. Now on this page two are not. When I wrote the question yesterday 6-7 images were missing, randomly. One than publish again three, than more. Since yesterday I went back to a earlier saved version and made some minor type changes and links, not involving any of these images. The first time I published today, all the images were linked. It seems the longer I work with the file the more images seem to disappear. I have only had this problem since I updated to the Beta 7, on Friday. http://amberart.businesscatalyst.com/cockroaches.html
Thanks.
Linda Nye

Show grid frames when previewing and printing

Hoping somebody out there can help..
I'm starting a new business, and teaching myself CS6 from scratch to design a 16 page catalogue in the next 4 weeks. I'm working with a 4, 6 or 9 grid structure per page using frames to create the grids. However, i can't work out how to show the frames holding the product information when previewing and printing the brochure. I also want to lock the template frames in place if possible so they can't be altered when inserting text and images.
I've watched a few tutorials and done quite a bit of research, but can't crack it!
Yours hopefully...
Hugh

Eugene,
Thanks for the feedback. Your answer helped me realise that text/Image frames aren't the right tool to create my catalogue page box template, but i haven't yet figured out which feature i should be using or how to edit the layout i want to copy! (below)
I've done some more research on Frames, Layers, Tables & Rows, but still can't see which feature i should be using to replicate the page layout below to be printed and which will contain the product information.
Any suggestions?

Cp5 Background Fonts Change when Previewed (F12) or Published

I recently upgraded from Cp4 to Cp5. I captured demonstrations and simulations on my clients machine, and them moved the files to my machine for development. When I preview or publish the project, the fonts in the background change from the system color to black or dark blue.
Anyone experience this same issue, or have a good fix for it? I can fix them by hand, but fonts don't quite match the system fonts.
Thanks!

Use count is 1. There is nothing covering the slide. This is
only happening with one slide. I even tried copying and pasting the
background from another slide on to the one that isn't working

Preview and Publishing Issues

I have the trial 2008 Xcelsius 5.0.0.99 version and have created a dashboard with 43 objects. Everything was going great until I added 5-row, 2-column price array. Now, when I preview or publish, I get a blank screen with an "Initializing . . ." box and it is frozen. I can click preview again and it instantly goes back to edit mode.
If I delete the price array out, it still will not preview. However, if I create a new, simplier dashboard, it previews fine.
After searching the forum, I have upgraded my Flash Player to 10.0 and upgraded my laptop memory to 2GB - which I needed to do anyway.
Is there a fix for this?
After reading some ov the other postings, I do not think that my dashboard is too complicated. Please confirm.
I would be happy to send my dashboard to you for review if it would help.

Hi TFulton
Looks like your using a relatively old version. Can you patch your install to the latest version SP1, FP3 and try again?
Regards
Charles

Pdfs show up blank in preview and internet plug in folder is empty in safari

When I try to print a pdf in safari, it show up blank in preview. I looked in the internet plug-ins in the library and it was blank

From the Safari menu bar, select
Help ▹ Installed Plug-ins
Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF

Captivate 4 previewing and publishing issues

I downloaded and installed Captivate 4 on my computer. I'm a
current user of Captivate 3. I imported one of my projects into
Captivate 4, but when I try to Preview or Publish the project
nothing happens.
When I published the project to HTML, it only created the
"standard.js", "ProjectName.htm" and "ProjectName.swf". I'm
wondering if anyone else has ran into this issue with Captivate 4
and how I can fix it.
BTW, I just checked, and this only happens with the project
that was created using Captivate 3.
Thanks in advance,
Ricardo

_toll wrote:
Had the same problem on coverting from cp3 to 4, getting the "Exception EConvertError in module converter.dll at 0000BBF3".
I had 8 files to convert. 4 worked fine and 4 did not, ie got the error msg above. 1 of those that didnt work did convert after retrying the process several times. As for the others this is what i did:
1. launch the cp3 file in cp4
2. when asked to save as new version do so, as a new name obv
3. cp4 will then ATTEMPT to convert the file and you will soon see the Application Error
4. close cp4 and launch the file you created in step 2
5. now cp4 will launch and coninue the process it ATTEMPTED in step 3, you will again be asked to convert the file. do so again. this time however it should FINISH the process for you.
6. cuss under your breath that cp4 should have done this for you in first place and you have lost hours of work.
7. then cuss again that cp4 doesnt have the drag and drop question type that includes option for images.
8. but then praise cp4 that it does however have the right-click functionality.
hope it works for you :-)
@_toll you are a genius. I've lost 5 hours worth of work trying to resolve the same issue. One more note to add to your instructions is that I found that (step 2) the message asking you to "Save As" pops up behind the Cp4 screen. So if you are stuck in "Reading Project" mode check to see if there is a pop-up message behind.
Uuuuuggggghhhh, Adobe why are you so hard to get along with?!?!

Animation does not show when previewed or published

I have an animation that appears to be working, and shows in edit mode, but that does not appear at all when I preview or publish. It is a countdown clock I need to an activity.

Hi there
What version of Captivate are you using?
If it's version 4, note that you may choose an Actionscript version to use.
Click Edit > Preferences...> Project node > Publish Settings node.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Captivate preview and publish text does not match slide. (Magic Shrinking Text)

The text size on the Captivate slide matches the PowerPoint. So far so good.
When I preview (or publish) the SCORM module, the text shows up as a smaller size and moved to the left. I don't understand why it doesn't match the original captivate slide. It seems like it's arbitrarily shrinking some of the text. (Other slides come across just fine.)

Go here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5

Background is blank when previewed and published

Similar Messages

Maybe you are looking for