Background Job Monitoring not getting activated

Hi Gurus,
I have been trying to use the batch job monitoring with ccms.
I have a problem in activating the "Background Job Monitoring" in few systems.
I followed the steps in SAP Note 553953 but no use.
In RZ21 i am not able to see the Background Job Monitoring under "Background" MTE .
The same is wokring in Dev but in QA and Prod its not .
Please suggest the solution and cause of the problem.
Dev

Hi,
in SAP Solution Manager there are actually tools to support you in implementing the Job Scheduling Management (JSM) standard and these tools cover the request, documentation, schedulign and monitoring of a job.
http://service.sap.com/~form/sapnet?_SHORTKEY=01200252310000087418&_SCENARIO=01100035870000000202&_OBJECT=002007974700000007302009E
Visit the following FAQs to find out more about JSM
http://wiki.sdn.sap.com/wiki/display/SM/FAQJobScheduling+Management
http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
Kind regards,
Martin
http://service.sap.com/jsm
http://service.sap.com/bpm

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