Background saving bug CS6 (stalls)

Background saving bug CS6
Problem:
1. Was Editing a rather large and complex file, 16bit, 1,6GB
2. Pressed ctr+s to save the progress
3. Immediately launched a 3rd party plugin, Niksoft Define 2 (I mean with two keyboard shortcuts in a row, within seconds of each other)
4. Plugin started
5. Background saving got stuck at 0% and went nowehere as the plugin launched.
6. No progress on the background saving after the plugin exited, and not able to save as a new file because PS said it was already saving the file. After 20 minutes still no progress. Taskmanager showed PS using 0% CPU and no disk i/o activity even though it stated it was saving.
Workaround
1. Duplicated the entire psb to a new file inside photoshop.
2. Saved and it worked fine.
3. Had to terminate photoshop via the task manager as it wouldnt let me exit "before file saving was complete".
My workflow here was probably a bit quick and "incosiderate", but I would still consider this behaviour  a PS bug - I mean whats the use of background saving if it stalls when you are doing other tasks. Anyone else experienced this?
(OS W7 x64+PS CS6 EXT)

I have experienced this bug many times and it is very frustrating. There is no pattern to when it will happen it just happens out of the blue, I work full time commercially in 8, 16 and 32 bit regularly, file sizes averaging 5gb sometimes much larger and the bug has occurred in all these instances. I have however made these observations:
The original PS version with bg save had this fault and to my knowledge there was no easy work around apart from a very laborious process of Scripts/Export layers to files. Any duplication and resave of the document did not work as it was held in a queue behind the first file stuck on 0%
The next version of PS, CC and possibly first release of 2014, had a work around as suggested by someone else, by simply duplicating the file and saving. This would then jump the queue of the first file which was stuck on 0%.
The latest version of CC 2014 updated a couple of days ago has resorted to the first patten, i.e. duplicate and save but stuck in the queue, thus no work around.
This is a very serious problem which has gone on a bit too long. I am prompted to write this because it happened to me again last night whilst working on a 6gb 32bit render layer file, costing me a fair bit of time and effort on a commercial job.
I always use bg save and 10mins recovery, when the problem occurs I am able to use PS as if nothing has happened but unfortunately cannot save, I am thus forced to force quit the application. Unfortunately in this instance the force quit is not seen by PS as a crash and therefore offers no file recovery. What I think we need is the following:
The ability to force abort a save of the stuck file so that we can save another.
The ability to access background saved files even if PS has not actually crashed, this would have saved me last night.
In addition, a 5-10gb file takes a while to background save, during this save I cannot make a smart object. I would like to be able to pause a save so that I can make the smart object and then carry on my work whilst the save continues. This applies to recovery save also.
Adobe please help us out and address the problem.
Many thanks, Mark.

Similar Messages

  • To which folder does OSX background saved TextEdit recovery files?

    Hi, while traveling without an internet connection I workd on a TextEdit file which was probably saved in the background automatically as a temp recovery file...somehow I lost the file, whether through a failed iCloud synch upon returning home or whatever...I think though that I may have backedup my system with Time Machine before losing the file altogether. Could a background recovery version of it be in a folder accessible through Time Machine?
    (By a background saved recovery file I mean the temp TextEdit file which in the event of a crash or system restart would allow the file to be recovered.)
    Thanks

    sorry...was exhausted, will rewrite more clearly

  • Background saving does not work in background when it is part of an action

    I LOVE the new background saving function. I do agree with a nother post that it would be nice to have some kind of progress bar when in full screen mode though.
    The other thing I noticed is that if you make an action that has a "Save" command in it, it will NOT do that in the background but rather in the way of previous versions, with the progress bar window pop-up.

    Agree

  • Background saving via script?  CS6/CC?

    Any suggestions out there for getting script to save a file, in the background?
    When you have your preferences set ON to  Edit > Preferences > File handling > Save In Background, and you save a file by selecting File > SaveAs   ... the file saves in the background so you can continue working.  Great! 
    ...BUT...
    When you do that same action via script... activeDocument.saveAs() I get an annoying progress bar,  which inhibits being able to work while the save is running.   This makes an autosave script that is supposed to silently run, saving files in the background every few minutes while I work, kinda useless.
    Any ideas on how to turn that progress bar dialog off?   So Photoshop behaves the same as if I selected SaveAs in the menu??
    I Do have app.displayDialogs = DialogModes.NO;  but it seems to do no good.
    suggestions welcome.

    Thanks for the reply Davide,
    Yes, I've noticed when I run the save process via ANY other way,  (regular action run, DOM ExtendScripted, Action Manger scripted, AS3 CS6)  - it always has the progress bar.
    This just seems to be one of those things that I just can't do automatically the same way as if you just pushed "Cntrl-S". Save in Background - is a great feature.  Now if only it could be done through automation...   Anyone else have any luck?

  • BUG: Extremely Large files 'hang' saving in CS6

    We occassionally work with extremely large .PSB files for billboards and environmental graphics, anywhere from 5-10GBs.  We noticed that the files would 'hang' and not save while we were working on them.  The save percentage indicator would get to 83% and just stall out.  We'd have to completely restart our machines and use CS5 to finish the projects.
    Hope this helps.  Thanks--CP

    Pete, someone else reported something like this a week or two ago, I'm sure of seeing it.
    Chris,
    Have you left one saving for a very long time?
    What happens if you disable compression in Preferences - File Handling?  Do you find the file completes the save?
    -Noel

  • PS CS6 beta - background saving is stucked or...

    Hi guys,
    OS: Win 7 Pro x64, Dual Xeon X5650, 96GB RAM, Disks: OS:480GB/270free 16TB/12TB free Disk storage, 1TB/700gb free Scratch disk,
    I have been sitting and working on some tiff files (10) and when I got to the last one, and finished my work and started to save it, its stuck at 34%, I can still make duplicates of the file within PS, which will save just fine.
    Interestingly, while I did the screen shot, it when to 0% again, and is still at zero % while typing this
    Any ideas anyone? I do have the Photoshop edit log on! if that is any help..... it states that it has PSAutoRecovered the file... when I looked at the PSAutoRecovered folder there wasn't a copy of the file, only that document that I created last which is the attached image
    thanks
    Henrik
    PS: Terminated PS via Task Manager.... start again no big deal

    Further Noel... just tried setting the predetermined box in pixels... same problem...
    What seems to happen is that the largest dimension reverts to the image boundary, while the smaller dimension crops into the image. This despite my setting the ppi to 300 - the same as the image's ppi.
    The way i look at it, when i set a predertimed size, the crop box should be at that size... particularly, as you suggested, when i have pixels selected as my dimensions. And my rulers are also set to pixels.
    The latest attempt as follows:
    1. Image size is 20.32 x 26.14cm @300ppi (2400x3087 pixels)
    2. Crop size is set to 1831 x 2776 pixels (ppi setting enabled to 300 and rulers are also in pixels)
    What happens is the crop box defaults to the full height of the image and crops in at the sides. Info box shows: W:1831, H: 2776. But it's encomapssing the full 3087 pixels (height) of the original image.
    The way i look at it i should get a crop box that is smaller than the image and now should be able to move the image around to gt th crop i want. This way i still have to crop into the image and it's then resampling the image.
    Cheers...
    S

  • Background Saving

    Does anyone know if it will be possible in cs6 to script the background save and continue working or will it tie up photoshop until the script is done.  Also, is there any code that could release photoshop while a script is running? Any help would be...helpful.

    Save in Background does not work when saving via script...?? right?  is there a setting you can have to make it save in background?
    When you have your preferences set ON to  Edit > Preferences > File handling > Save In Background, and you save a file the normal way, File > SaveAs   ... the file saves in the background so you can continue working.  Great! 
    ...  BUT....
    When you do that same action via script... activeDocument.saveAs() I get an annoying progress bar,  which inhibits being able to work while the save is running.
    Any ideas on how to turn that progress bar dialog off?   I want the save in the background, just like if I selected the menu.
    ( app.displayDialogs = DialogModes.NO; does no good.)
    Suggestions welcome.  Thankyou!

  • Pages 5.2.2 Saving bug

    hello,
    Pages calls me every 5 minutes with this message:
    This document was edited in another application.
    To work on this version, click Back. Changes made here will be saved as version on your Mac.
    * Tip: If you use an online storage service, do not open the same document on multiple computers simultaneously.
    Register anyway / Go
    Okay my file is stored on Synology, but do you have a solution since none of the symptoms mentioned in this message is confirmed.
    Thank you all and good work.

    That is what Jerrold said, the bug is in all the recent iWork apps including Pages 5, not in the previous iWork '09 apps.
    If you open the tables in Pages '09 which should be in your Applications/iWork folder, the pdf will be correct.
    Peter

  • Adobe CS6 crashes after opening a file authored in CC but saved in CS6 format

    I generally create my project assignments for school on the Mac side of my computer (10.9) using Adobe CC 17.1 (latest version).  However, if I am not done, and need to do my normal job, I just bootcamp over to Windows 7, and use CC there to finish the job.
    I then save the AI file in CS6 format via CC, and submit it to my instructor.  However, in both instances (both projects I submitted tha were converted to CS6), they wouldn't open on my instructors  Mac CS6 client.  No error showed up, nothing froze, Adobe CS6 just showed the splash screen, then closed.  Nothing else.  She was able to view them in another reader, but of course, that causes issues.
    Normally the workflow is like this:
    My Mac (10.9):  Open CC Illustrator, and design the work.
    My Windows 7 (Bootcamp):  Open saved CC AI file and continue work.
    ------(same system):  Save CC AI file as CS6 (on windows or mac, either one has producted this result)
    Submit to instructor.
    Instructor opens on CS6 on her Mac, and it just will not open.
    I am wondering if perhaps there is a conversion issue between CC on Mac side, and opening it on CC windows side, and then saving it.
    I may have more information, assuming my instructor provides some more details about her mac, etc.  But, right now, that's all I have.

    Is there anything in Event viewer that might provide a clue? Are you using the same font manager/font server on all systems that you tried to open the file?  Any possibility of trying to open on a Mac, where we might be able to get a real crash report? (I'm on Windows as well.) :(  Try setting the prefs to not check links on open and see if that makes a difference, and uninstall any font activation plugin if you have one. I don't use a font' manager here -- never found one I thought was any good that I could make work with my system (Font Agent Pro was a candidate, but didn't like my user profiles being on drive D:).

  • Can a PDF saved from cs6 be opened in cs5 with layers intact?

    I have a client who insists on receiving final files as PDFs saved as Illustrator Default with Preserve Illustrator Editing Capabilities ticked. This wasn't an issue until I upgraded to cs6. In cs6 I'm saving the native file as cs5, and then saving as PDF with the following options:
    The client is able to open the PDF in cs5 but the layers are all flattened into a single layer. Is there way to Preserve Illustrator Editing Capabilities for any version other than cs6?

    The only way is to downsave the AI file to a CS5 and export from there. There are too many changes from CS5 to CS6 for this not to happen.

  • Photoshop bug: cs6 and cc: interface freeze, no reaction

    hello,
    we discovered a potential bug or issue in photoshop:
    under daily working conditions, 8h per day, during the last months/year i can observe the following behavior:
    suddenly, at any action, the photoshop interface (all palettes, windows, everything) freezes and doesnt react on any mouse or button command. can wait for minutes, nothing happens.
    found workaround: switch to finder by clicking with mouse pointer into the finder desktop,
    and switch back to photoshop > interface is back and reacts again, everythings fine.
    condition of bug: very annoying but can live with it so far through my workaround
    frequenzy: several times a day (up to 20 or 30 times per day)
    - reproduceable  on mac osx 10.7 + 10.8 + 10.9
    - reproduceable with photoshop cs6 and cc
    - reproduceable on 3 different macs at 2 different working places so far
    - mac pro 2006, mac pro 2012, imac late 2013 with each mac 48GB RAM or at least 32GB RAM (imac)
    - reproduceable with 8 bit and 16 bit files, .psd and .psb
    any idea?
    thanks

    If I remember correctly, and that is not always the case, I think that is a bug in Apple OS.  Currently the cursor just dissapears and you have to do what you say to get it back.

  • IDML file saved in CS6 does not open in CS5

    Hi there,
    Trying to figure out this problem. A file created in InDesign CS6 we saved it as a idml file to be opened from cs5. When cs5 tries to open it it complains about plugins are missing.
    Has anybody run into this problem?

    Peter Spier wrote:
    Mackers11 wrote:
    Yup, did that
    Tried saved as IDML as well, both didn't work.
    Complained about a plugin missing
    Which plugin(s), specifically?
    that's all it said, when I click ok nothing happens
    When I go to about InDesign in the list of missing plugins it's blank

  • Psds not saving in CS6

    Hi, I hope someone can help me! I am having problems with my CS6 to lightroom workflow! Since I updated CS6 recently (I use the creative cloud) I have had problems with saving some PSDs in photoshop. My workflow is as follows: I import from lightroom 4 as 8bit psds into Photoshop, do my editing and then click to close the file. Then usually the save box would pop up and I would click "save", sending the psd back to Lightroom. This still works on some files, but others just close (even though I have done substantial editing on them) and I have lost a lot of time, having to redo the editing. I tried to use the "save as" command and the file is saved correctly and is also sent back to lightroom, but it takes so much longer and is annoying to do...
    Does anyone know why this happens and why only to some files? I have tried to close and reopen the applications, but it still happens...

    I forgot to mention: when I duplicate the original psd file (I usually do that to create a BW version of the photo) and then click close, the save option always pops up... si it seems to save when the file has a different name, but not when it has the same name as the one imported from lightroom...

  • "Invalid menu operation" Alert bug - CS6

    CS6.0.5
    In the last couple of weeks I have started getting this alert:
    I have tried to pay attention to what I have do to create this alert.
    Occasionally it simply appears on opening a Project.
    Reliably, it pops up when I hit Ctrl > z (undo), and Ctrl > s (save)...
    but after clearing the alert, Ctrl > [Anything] does not make it reappear.
    This happens regardless of the Project.
    edit:
    I have just discovered that if I try to use File > Save
    instead of Ctrl > s to save, the alert appears
    as soon as I touch the File Menu header.
    This also happens with the Clip, Title, Window & Help headers.
    As in the replies in the thread below, there seems to be
    no detriment to any functionality when this alert appears.
    Maybe it's a fairly inconsequential bug, but it does appear to be a bug.
    I had worked in CS6 for almost a year without this alert occurring.
    Invalid Menu Operation Error in CS6
    http://forums.adobe.com/message/4913886

    Even if this errant "Invalid menu operation" alert is not
    indicative of any real problem and does not seem to cause
    any functionality problem within Premiere, it is still an obtrusive
    alert that requires the extra steps to clear (at least once).
    If not cleared, any 'real' alert would be missed since
    all it will do is add a new entry to an un-cleared list.
    Any suggestions aside from filing additional bug reports?

  • PDF saving problem CS6- empty document

    Hello, can someone help me saving on my cs6 indesign to PDF? I've been having problems with it, the images sometimes do not apear, or it marks a mistake, and after i close it, its ok.
    My real problem is that I did my thesis on InDesign, its about 180 pages with big format images, it has never let me save on PFD, in fact, it just saves it as an empty document.
    PLEASE!!! Could someone help me? Im so nervous, I must print it already.
    Thank you so much!

    Thank you for answering I saved my doc, but every time i tried saving it in PDF it would save/export as an empty document.
    I tried to save it as a links doc, but it overwrote the original doc. and now I have like 2000 docs that are relinked to my original one. And i cant still save it on PDF

Maybe you are looking for

  • Premiere Elements 12...codec issue

    I am using Windows 7 on my lenovo U310 with Premiere Elements 12 installed, to publish my premiere project in MP4 h264 1440x1080p 30f.  The published project has video but no audio output. Working on the same project with another computer with window

  • Read-only file issue in PQA

    We found an issue in the 1.0.0.4 version of PQA. When selecting a media reference file the 'Frames' indicator is not populated and the file path remains greyed-out if the file is marked as read-only. When it is not read-only everything is peachy keen

  • Connecting Laptop to Home Hub by Wi Fi

    Have a BT Home Hub type 2a & run Windows 8.1 Am about to buy my first Laptop to supplement the tower which is connected to the hub by Ethernet cable. Basic question is how do I get the laptop to connect to the Hub by WiFi The laptop is a new one so h

  • How to open log file while program is running?

    Hi, I am using log4j to generate a log file. The application connects to a remote server and does some updates on a database. Is it possible to view the log file while the program is running? When I click on the log file to open it, I get a message "

  • Insert a frame or window into adobe acrobat  or reader window

    Using Windows OS XP or Vista. Can you ad a frame or window into the main window to allow saving a document through another application? I have an application that routes save documents to specific folders depending on the type of document. I would li