Backing up iPad to iCloud problem

I can't back up my iPad to the iCloud.  Plenty of capacity.  It just stops after a few second.  What could be wrong?

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your phone that is preventing the backup.  To troubleshoot these, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again.  If it still won't back up, you may have an app that is preventing the backup from succeeding.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.
It may also be caused by network connectivity to the iCloud server.  Solutions to that include power-cycling your wireless router (unplugging it for 15 seconds, then plugging it back in), resetting network settings on your phone (in Settings>General>Reset), updating the firmware on your router, and changing the router's DNS settings to use Google's public DNS (see https://developers.google.com/speed/public-dns/docs/using).

Similar Messages

  • How can I back up ipad on icloud? Keep getting message "There was a problem completing the back up. Please try again later." I have, many times! The trouble shooting info does not resolve the problem.

    How can I back up ipad on icloud? I keep getting the message "There was a problem completing the back up. Please try again later." I have done so MANY times! I've followed the instructions ( I believe!) and the trouble shooting info does not resolve the problem. Can you please help?

    I had this exact same problem because the router i had in my house was having interference issues and the speed was too slow to do it.
    I would download a speedtest app on your iPad and see how fast your internet is.  I think the app is called speedtest in fact.

  • Cannot Back Up IPad to ICloud Drive in IOS 8

    I recently upgraded my IPad to IOS 8, and upgraded my phone to an IPhone 6, setting both up to share my ICloud Drive account using the same Apple ID. There is 4.2 GB of free space available for back ups. The IPhone backs up with no problem. However, for some reason, the IPad shows 0 bytes available of storage, and will not back up. I checked the settings for back up on both devices and they are the same.
    How do I fix the IPad to recognize the free available storage space and allow for back ups?

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt.  Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • Backing up iPad to iCloud

    I am backing up my iPad (less than 10 GB) to iCloud for the first time and the estimated time stated was 41 hrs. I turned off other devices using my WiFi and tried again and now it is 9 hrs. Is this normal?

    Depends on your upload speed (you can check here: http://www.speedtest.net) but it sounds about right.  If your upload speed is, for example, 2.5 Mbps (megabits per second):
    10 gigabytes x 8 bits/byte = 80 gigabytes
    80 gigabytes x 1024 megabits/gigabit = 81,920 megabits
    81,920 megabits / 2.5 megabits/second = 32,768 seconds = 546 minutes or 9.1 hours.

  • How to sync contacts from iPhone back to ipad

    How to sync contacts from iPhone back to ipad.

    Using iCloud may be the easiest and in the long run will help keep them in synch.
    http://www.apple.com/icloud/setup/ios.html

  • TS1702 When I backed up my ipad because I thought I had a problem with it in which I didnt, I went to restore my ipad and now some of my app that I had purchased are not there, the free version is on my Ipad and Icloud but not the purchased version?

    I thought I had a problem with my Ipad in which I didnt, so I backed up my Ipad and restored it, but now Some of my apps that I have purchased are not available only the free version, not the purchased version. I would have to purchase again and it is not backed up into my Icloud either ?

    I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
    However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
    Copied from the article that linked you to this discussion ....
    Resolution
    Update your device to the latest version of iOS to be able to restore the backup.

  • I have an iphone 5 and ipad 3 - I went to the Apple store and tech unable to sync them. Suggested it was an icloud problem and needed to go online to get it solved, but first to back up phone. I have done this now. Help please.

    I have an iphone 5 and and ipad3 which I wish to sync.
    I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
    I've backed up my phone in the meantime.
    I want to be able to read my kindle books and access contacts between these items.
    Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
    Appreciate any assistance on these two things.
    I have another appointment with Apple store end of this week.
    Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
    This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
    Appreciate any help with icloud issue mainly.
    I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
    I am very disappointed as this is m first introduction to the iphone - not going well so far.
    ipad 3 is great. Love it.
    Phyllis

    Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
    iCloud: Backup and restore overview

  • ICloud storage full on iphone, but deleted almost everything and grows larger!  iPad is fine with same iCloud acct.  can I delete iPhone backup then turn it back on without loosing iCloud data?

    Icloud storage full.  Can I delete my iPhone icloud backup with keeping my iCloud data unharmed (since my iPad has iCloud storage turned on, and I wouldn't be turning iCloud off on my iPad). BTW, I use iTunes for music and photo albums; iCloud for contacts, notes, etc. Then turn iCloud back up back on on iphone to see if I had a problem file and the storage changes?
    ICloud storage full.  I deleted messages, moved the camera roll to my PC, deleted Safari bookmarks, turned off almost every app in Managing  iCloud storage.  I turned off the backup, restarted iCloud backup and did a manual backup yet my storage gets larger yet. 
    Makes no sense.  I have a iPhone and iPad. It's the iPhone showing this large iCloud storage  3.6 GB (when the iPad has more apps and only 716MB).

    ANSWER to my Question above:  YES.
    I took a chance, as I could find NO information regarding my question, and DELETED MY ICLOUD BACKUP (not my ICLOUD account).  I then turned ON my ICLOUD BACKUP and whew!  It plummeted from 4.8 GB full out of 5 GB TO: 1.2 GB full out of 5 GB. 
    I even turned on more settings to back up and it still shows 1.2 GB full in ICLOUD, 3.8 available.  No more emails to say I am running out of ICLOUD space. 
    [For what its worth if others are getting messages their ICLOUD is almost full, and you don't have all that much on ICLOUD.  Then when you even delete apps, messages, camera roll, turn off almost ALL icloud back ups and features the ICLOUD backup grows even larger.  My ICLOUD kept increasing in size while I was decreasing my ICLOUD storage in Managing storage.] 
    (All my ICLOUD contacts, notes, Safari bookmarks, were returned in place.)

  • Powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem.  Now when I open Keynote on my iPad there is nothing.  I could use some help with this problem.

    powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem.  Now when I open Keynote on my iPad there is nothing.  I could use some help with this problem.

    Morning AndreD86,
    Thanks for using Apple Support Communities.
    These articles explain exactly what is backed up by using their method.
    iTunes: About iOS backups
    http://support.apple.com/kb/ht4946
    and
    iCloud: Backup and restore overview
    http://support.apple.com/kb/ht4859
    Also we want to double-click the Home button and swipe the Task Bar to the right.
    Then make sure the button on the far left of Task Bar is not muted.
    Best of luck,
    Mario

  • Is there other way which I can erase my iPad. Because the regular way shows that  "There was a problem deregistering this iPad with iCloud."

    Is there other way which I can erase my iPad. Because the regular way shows that  "There was a problem deregistering this iPad with iCloud."

    If you want to wipe your iPad back to new in box, i.e., ready to be set up as a new device.
    1.  Turn off Find My iPhone.
    2.  Then go to settings > general > erase > erase all content and data
    You'll have to confirm you really want to do this, but once it's complete, the iPad will be back to way it was when you took it out of the box for the first time.
    And BTW., it wasn't necessary to post this question twice in two separate threads.

  • HT4859 What do I do every time I tap "Back up Now" (through iCloud) it always says "The last backup could not be complete". My iPad is plugged in, locked and connected to wi-fi.  I still have available 11GB storage from 15GB total storage from iCloud.

    What do I do every time I tap "Back up Now" (through iCloud) it always says "The last backup could not be completed". My iPad is plugged in, locked and connected to wi-fi.  I still have available 11GB storage from 15GB total storage from iCloud.

    I'm having exactly the same problem. I have a new iPad, my iCloud account is set up and verified (I wouldn't be logged in and writing this otherwise), auto backups are turned on, but it's never completed a backup. If I manually select 'Backup Now' in iCloud Settings, it times out while estimating time remaining. Strangely, today my iCloud free storage space went from 5G to 4.9G then back to 5G. Annoyingly, I'm now getting reminders that I've never backed it up! The iCloud help I followed from the forum didn't cover this error message.

  • My daughter's iPad is backing up to my iCloud, which is how we set it up originally. Now she has her own iPhone with her own iCloud. How can I get her iPad to back up to her own iCloud?

    My daughter's iPad is backing up to my iCloud, which is how we set it up originally. Now she has her own iPhone with her own iCloud. How can I get her iPad to back up to her own iCloud?  Her iPad is taking up 3.4MB of my 5MB. I need my space back!

    kat...mom wrote:
    I suppose ya.  If she deletes my account from her iPad it won't affect my account, right? 
    Yes, that's correct, it won't affect your account or your devices in any way.
    Use the delete account button in the iCloud settings.
    Then enter her iCloud details in the new screen that appears and log in. She should then be returned to the screen above but with her Apple ID at the top, enable the services she wishes to use and then tap the storage & backup option and ensure that iCloud backup is turned on.
    settings

  • I just took a back up of the new iPad in iClouds,  out of 5Gb 3.9Gb is available and remaining got used up by camera roll and apps. So now if i want to see those camera roll pics in iCloud on my iPad and Windows PC how can i do that ?

    Hi All,
    Please let me know how can i view the backed up content on iClouds like the camera roll pics, since i have the pics there on iCloud and i want to save on the space on my iPad i want to delete it from my iPad if i can see it over iCloud.

    Even though iCloud can back up some content it is intended more to keep multiple iOS devices synced up rather than being a place to back up your content. The Camera Roll is included in the iPad's Backup however there is no way to access the back up's content without Restoring the iPad. If you wipe the photos from the iPad's Photo Roll the new back up file created will also have them removed.
    Photo Stream, also a part of iCloud, is also intended to make your latest photos accessible on your other iOS devices such as iPhones, Apple TVs and Mac computers. It will only hold 1000 of the latest photos and is supposed to delete them after 30 days. This can give you the opportunity to view photos for awhile, back the photos up in a more conventional manner on your computer and share them with others. It is not a back up and is more of a temparary place to view them. Photos should be transferred to a computer which also has  a good back up routine to external sources.
    Even though iCloud can hold your iPad Backup file, the back up file does not contain most media files. The iOS backup file is more for quickly getting your devics settings restored if you have an issue with it or want to set up a new device. Your media files must also live else where in a more permanent back up such as on a computer and an external USB drive. For most actions, iCloud pretty much mirrors your iOS devices, delete something from one device it is gone from them all including iCloud.
    If you want to remove photos then store and view them from an online source use services such as DropBox or other online photo services such as Flickr.

  • I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad?

    I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.

    Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.

  • Back up contacts from ipad to icloud

    how do you back up contacts FROM the ipad INTO icloud?  i did a sync and a backup to icloud and im still missing some in the cloud

    You can perform a "cross-platform" restore like this, but it will only restore settings and apps that are compatible with your iPad Mini.  For example, apps that are not "universal" so they will work on both your iPod Touch and your iPad Mini will not be restored.

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