Backing up iPhone 4S with iTunes
I have a new iPhone 4S and tried to back up its contents with iTunes on my Mac. ... I used the USB connector to physically link the iPhone 4S to my Mac -- which is running OS 10.4.11 and iTunes 9, if I remember correclty -- but the iPhone did not appear in the iTunes pane ... can anyone tell me why and how to back up my iPhone 4S using iTunes?
You need at least Mac OS 10.5.8 (or later) and iTunes 10.5 (or later) for the iPhone 4S.
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I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
WHILE SYNCHING iPHONE 3 WITH iTUNES.
MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES.
I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP.
HOW CAN I RESTORE AND GET MY CONTACTS BACK.Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu -
What is the BEST way to delete an app on an iPhone 4S so it will NOT be added back when I sync with iTunes?
To completely remove an app and all of its data, do this: First delete the app on your phone, then in iTunes, under Library, click on Apps, right-click the app you want to delete & select delete, when prompted, move all files to trash, empty your trash. Connect your phone and sync. The app and all of its data will be gone.
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Erratic syncing on iPhone 5s with iTunes 11
I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
1. Not all the music will sync, seemingly at random.
Some albums have the grey circle next to them and won't add whether I delete and re-add or not
Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.Hit there tayls22,
It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
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I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone. I thought I had to restore the phone so I restored it back to my iphone 4. I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5. Is there a way to unsync?? Is there a way to recover what I lost. I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.
It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone. -
Just upgraded my iphone 4 with itunes iOS5 and my phone cannot be activated.it keeps showing insert a valid SIM but my carrier is orange network(UK) and i'm now live in the USA.How can i solve this n get my iphone back into use?
http://support.apple.com/kb/ht3406
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Cannot update OSX version 10.6.8 on my mac in order to sync iphone 5s with itunes
I cannot update OSX version 10.6.8 on my mac in order to sync iphone 5s with itunes, I am currently running 10.5.8 which appears not to support iphone 5s, i have available space on my mac but cannot seem to install. What am i doing wrong, what do i need to do ?
Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it's already running the newest OS it can.
If it's an Intel Mac, click here, install the DVD, and run Software Update twice.
If you upgrade the OS, back up the computer first.
(107244) -
I encounter another problem today. When I tried to sync my iPhone 4 with iTunes today, after it's been transfering my music to the library, it just pop out an window and it says there is some issue with iTunes, Windows will close the iTunes and send you back error information. But I did not received back any error info... Can anyone help? Thanks!
Problem solved
I restarted iTunes ! -
How can I sync my iphone 3gs with iTunes?
How can sync My iPhone 3Gs with iTunes? My phone is activated, but not in service. It's connected to my computer and I have downloaded iTUNES onto my PC?
Please use the confidential forums created for this purpose:
iOS 5 beta -
I can´t syncronize my Iphone 5 with Itunes 11.1.5.5. The option looks like locked in the menu. I have tried reinstalling Itunes but this is not the solution. Actually my PC runs under Windows 8.1. and Iphone runs under IOS 7.1. Someone can help me, please?
It seems I have solved my own problem . . . well hopefully !! ;-)
I was using a 'non' Apple cable. When I swithced to using the stock cable that came with my iPhone, iTunes can now see that I have a 'Device' and identifies it correctly as my iPhone.
Hopefully this may help others . . . ?
Cheers,
Grant. -
On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?
Hi pedro109,
If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12317
Thanks for using Apple Support Communities.
Best,
Brett L -
I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.
http://support.apple.com/kb/HT3965
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How do I manually manage the music on my iphone 5 with itunes 11?
How do I manually manage the music on my iphone 5 with itunes 11? I have managed to get some music on my iphone 5 but can't repeat the process. The add music button in the upper right allows me to edit play lists .
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Read the section titled
Sync your device manually
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