Backing Up iPhone in the UK
When you sync with iTunes and your iPhone is going through the back up process does everyone find it still a little slow.
It has speeded up slightly recently but it is still taking quite some time.
Out of interest what does it back up and where does it back up too??
The backup includes data such as most iPhone settings, notes created with the Notes application, recent calls, call favorites, SMS messages, photos captured by the iPhone, data created and stored by any 3rd party applications.
Some have indicated they were able to restore contact information from their iPhone's backup, but I wouldn't depend on it and the same for photos that were captured by your iPhone. Contact information is designed to be synced with the supported application on your computer, and photos captured by your iPhone should be imported by your computer, which is the same with any other digital camera.
I've never been able to restore contact information from my iPhone's backup, but I don't need to either.
Basically the backup includes all data not included with what can be included the sync process. It doesn't includes iTunes content or photos transferred from your computer to your iPhone.
Similar Messages
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iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows VistaI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
HT4859 How long should it take to back up iphone for the first time with about 6 gigs?
How long should it take to back up iphone for the first time with about 6 gigs?
Welcome to the Apple Community.
The first back up to iCloud may take some considerable time. Just how long isn't really possible to say without knowing how much is in your back up and your connection speed.
What many people don't realise is that upload speeds are often significantly less than download speeds, so for example a user may have a download speed of 40 Mbps, but only 1 Mbps for uploading. As a rough guide it will take around 2 ¼ hours to upload 1 GB of data at 1 Mbps. -
Unable to back up iphone to the computer
There are two iPhone 5c's in my home. I am able to back up one to my computer with no issue. I get an error with the other (16GB, running iOS8) that I am unable to back up the iPhone to the computer. I have tried this iPhone on THREE computers and get the same error each time. One of computers never had iTunes installed on it before and I was still unsuccessful. Following the instructions provided on this site for this issue has not helped and resetting the lockdown folder only prevents iTunes from connecting to the iPhone at all.
I have noticed this error in the log file:
[com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20140918-212429-Backup-Com puter.log" (3)
[com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-05351e3d71b2ce92eea74258a6d3361009 a32275-20140918-212429-Backup-Computer.log" (3)
[com.apple.console AppleMobileBackup.exe] WARNING: Backing up 05351e3d71b2ce92eea74258a6d3361009a32275
[com.apple.console AppleMobileBackup.exe] ERROR: Backup message response: 104 Multiple errors uploading files (MBErrorDomain/104)
This folder doesn't exist. The path exists down to Backup, but there is no Logs folder. Creating the Logs folder to the create the hierarchy does nothing.
When I delete the 05351e3d71b2ce92eea74258a6d3361009a32275 folder which actually does contain files and try to back up the phone, iTunes will actually recreate that folder and begin writing files to it. It seems to get partway through the backup process and then report the error that it cannot back up the phone. Something corrupt on the phone? I've deleted all, but four photos on the phone. I believe I read in one thread that some people were having success by deleting photos. Unfortunately, I did not.
Since this is happening on all three computers, I would have to say that something is up with the phone. Normally I would throw in the towel and wipe the phone and start over, but my wife just lost her mom and there are text messages on this phone from her mom. I have to be able to back up this phone so when she gets a new phone she can take those texts with her. Someone out there must have an answer for this.
Thanks.Coleman,
I had a similar issue. I was neither able to back up to iCloud nor to my computer through iTunes. When I tried to do so to my laptop, iTunes would display the following message: "iTunes could not back up the iPhone [myiPhone] because the back up could not be saved on this computer." I looked at the system log and saw the same error as you. When I tried to do so to iCloud, my phone would display the following message: "The last backup could not be completed."
On my laptop, I did the measures suggested by this article:
http://support.apple.com/kb/TS2529?viewlocale=en_US&locale=en_US
None of that worked.
On my iPhone, I tried the following:
Turning off backing up for the camera roll.
Deleting the backup for the iPhone in iCloud.
None of that worked.
I did not want to do a factory restore, so I decided to contact Apple Support. My case got escalated to a senior advisor. He suggested that I turn iCloud backup off (Settings > iCloud > Backup > iCloud Backup) and reset all settings on my iPhone (Settings > General > Reset > Reset All Settings). Once that was done, I reset my phone (press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo) and reenabled iCloud backup. I was finally able to back up both to iCloud and my computer. Fortunately, all of my content, including messages, was preserved.
I hope this helps.
-Dante
MacBookPro10,1: OS X 10.9.5 (13F34)
iPhone 5S: iOS 8.0.2 (12A405) -
I'm a recent iPhone 4 user and I just upgraded through AT&T to the 16gb iPhone 5s. The employee at the AT&T store who hooked my family up with phones, told me I could start out with a new phone or back it up to my iPhone 4. So I get home and it takes awhile to back up both phones, so after half an hour, I noticed that my Nirvana albums "In Utero" and "Nirvana" were not syncing. In Utero has twelve tracks, and it would not sync the twelfth track "All Apologies", it would ultimately stop at that track. It would also not sync AT ALL the late Nirvana album. Now, I've tried backing them both up again and I tried updating both phones. But it was only Nirvana not being synced. Now my whole library is corrupt. I have four artists on my phone, six albums, and 78 songs total. That isn't really much...
I really need help, this is frustrating me because I literally live off of music. I love my new iPhone, I really do, but I've tried literally everything under the sun to sync my music. That's the only problem.
Thanks to anyone who helps.Same problem here too... it's driving me nuts. I share an imac with my boyfriend and we both have iphones and never had a problem syncing or backing up. Then, suddenly, we get the message stated above... but only when backing up HIS phone, a 3GS (mine is a 3G). We have tried everything:
Deleting the backups and trying to create new
Changing permissions on all of the backup folders once, twice, 3 times over...
Changing the name of the backup folder so that iTunes creates a new backup folder
Creating a new user account for him in the mac os with his own iTunes backup folder and his own permissions.
NONE of these things worked. The closest we got was in the last attempt of creating a new user account, where it actually CREATED the backup (there is a backup file in the proper folder that is about 4gb in size) but we still get the error message at the end, and the backup is not found in iTunes under device preferences.
This is extremely frustrating to say the least and I hope somewhere out there has a solution. -
Unable to sync music back to iphone on the imac
I have just updated to the latest OS on my iphone, but when I try and sync my music back to the phone it won't let me, Last time this happened I spoke to Apple and I had to press some keys on the keyboard but I can't remember what they are can anybody help?
Take a known good computer, force sync it to MobileMe. Then take the iMac, and have it force sync from MobileMe down.
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When I listen to music on my iPhone and pause it, if I come back to it later, the playlist has started over. I have a 4S running on iOS 7.0.4. Is there any way to keep this from happening so that my playlist will start off where I last was?
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I am trying to save memory on my iPhone 4S/ ios6.
1) Can I back up all photos to icloud and the external hard disk I normally use for photos? If I then delete photos from the iPhone do the get deleted on iCloud?
2) Can I back up the newsstand to iCloud and save memory on the iPhone?
3) Can I back up the bookshelf to icloud and save memory on the iPhone?1. What format is the external drive? It sounds like it's ina format that Macs can't write to. Is it a NAS or NTFS?
2. Easiest thing: just move your iPhoto Library to the external
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
Tried using Find My iPhone and it's offline. It (Find my iPhone) was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.
Find My iPhone is good for misplaced iPhone but not good for thief and it was never meant to be.
You chance of getting it back is very small.
There are a few things you can try.
Try remote lock/wipe your iPhone through Find My iPhone.
https://www.icloud.com
You can report to the police, cell carrier (expensive cell charges for international calls, roaming etc)
Change all the passwords used in iPhone: Apple ID, E-mail, Bank Account ....
http://support.apple.com/kb/HT2526 -
I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?
And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ? -
I backed up my ipad and iphone on the same computer, will it be shown on the same folder or different? Mine is window 7, try to find the back up file follow the step that apple provided, it shown only iphone instead of ipad. Pls help.
What do you see under Edit > Preferences > Devices?
tt2 -
i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?
The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview -
I have a video that i originally took using my iphone but then transfered to my PC. I want to put it back onto my iPhone in the photo app (NOT video app) so i can share it straight from my phone.
Since one of the iphone updates enabled the volume button as a camera shutter button and i was shooting the video one handed, i held the camera with the volume buttons on top. Unfortunatly, the phone still saves it in such a way that only the iphone and itunes recognize the proper orientation intended and when it's opened with any other device or program, it automatically makes the part of the video that's against the smooth side of the phone always the top side (regardless of if that makes the video sideways or upside down). I was able to get the video back onto my phone as a "video" where it shows up in the video app as a "movie" and there are no options to share via text, email, youtube (which were options when the video was still in the photo app). I need to be able to share the video with familyHave you transferred photos from your computer to your iPhone which is selected under the Photos tab for your iPhone sync preferences with iTunes?
If so, you can place this video in the folder of photos on your computer that is selected to be transferred to your iPhone via the iTunes sync process. Under the Photos tab for your iPhone sync preferences with iTunes, select Include Videos. -
I have 2 ipads and my iphone on the same icloud account and it wont let me back it up cause I dont have enough space. So I want to move my iphone over to a new icloud account with my new apple id that i made but i dont want to delete the ipads off the old account just move the iphone to the new one. How do I do that I despreatly need help!!!
To migrate your phone to a new account, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud that you want to keep on the phone, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; your other devices won't be effected by this), provide the password to turn off Find My iPhone (if using iOS 7) and choose Keep on My iPhone when prompted . Then sign back in with your new Apple ID to create your new account and choose Merge to upload your data to the new account.
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Hi this is my first time using this service and I am having a huge problem with two of my iphones. I have two phones that were sync'd accidently on itunes and both were sync'd to icloud too apparently. The one phone then deleted some of the contacts - now both phones have lost those contacts. What would be the steps to get the phone contacts (not from the computer) back on one of the iphones. it does show the phone was backed up over two months ago - can I restore to that back up and how? Any help would be very appreciated <")))><
Please read before going through with this procedure.
If you really want your contact back and you did not do another iCloud backap since you deleted some of your contacts, you can do a hard reboot on both devices with iClouded contacts by holding down the home and lock buttons on each of them for 10 seconds ignoring the slide to turn off thing. Make sure you have iCloud contact services off before doing so. You can then go through the whole set up process until you get up to the backup part. You then press to restore from an iCloud backup (make sure you choose the right backup for the right phone). If you didn't make an iCloud backup before the contact incident, you will have to use your two-month-old iTunes backups. Each phone should have their contacts the way they were from your last backup. You then go into Settings>iCloud>and turn off contacts. You then can choose if you want to keep your current contacts or not. Turn this off on both phones just incase you add another iCloud device to the mix later on. Now your contact lists are no longer linked (Caution: side effect may include lack of edit button). You may now add and delete contacts as you please without it happening on your other phone.
Thank you for choosing Apple.
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