Backing up KM Folders via Portal Drive

Hi Experts,
We've implemented Netweaver Portal 7.0 with SP14 for a local company. Company migrated all shared folders from filesystem into KM via Portal Drive.
Portal is running on a VMWARE machine with Linux OS.
Followings are common questions, when we implement a Document Management SYstem on KM. I'm writing my answers but need help in Q2 esp.
Q1: How to backup files in KM?
A1: KM repostory is default DBFS mode ad all files within KM are stored in DB. So backing up DB means backing up KM thus all files.
Q2: How to backup/restore single/multiple files in KM in case of accidental deletion?
A2: In case of accidental deletion, with SP14 "Deleted Items" functionality given to KM and you can view and restore files deleted.
In case of permanent deletion, there is no option for KM file backup/restore other than DB.
Here we tried to simulate something following to backup files and restore in case of problem just like FileSystem document management:
On Backup Server, we installed Portal Drive and mapped the Portal KM Folders.
Then created a FileSystem backup on this mounted FS. But unable to backup in specific cases.
Not sure what is causing the problem, may be backup software, may be VMWARE architecture or may be linux or SAP portal for the last.
Here is the error code we get when we tried to backup KM Folders on a 32-bit windows 2003 server with Netbackup.
6/4/2008 2:14:53 PM - granted resource MediaID=@aaaae;Path=Z:\bck;MediaServer=bkcompany
6/4/2008 2:14:53 PM - granted resource test_disk
6/4/2008 2:14:53 PM - estimated 16 kbytes needed
6/4/2008 2:14:54 PM - started process bpbrm (88520)
6/4/2008 2:14:54 PM - connecting
6/4/2008 2:14:54 PM - connected; connect time: 00:00:00
6/4/2008 2:14:58 PM - begin writing
6/4/2008 2:15:05 PM - Error bpbrm(pid=88520) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
6/4/2008 2:15:10 PM - Error bpbrm(pid=88520) could not send server status message
6/4/2008 2:15:10 PM - end writing; write time: 00:00:12
file read failed(13)
also the event log entry:
Faulting application bpbkar32.exe, version 6.5.2007.1115, faulting module bpbkar32.exe, version 6.5.2007.1115, fault address 0x00067581.
May be this specific case is encountered by any of you
Does anyone have any solution or sample implementation like above.

Hi
Have you tried ICE Offline scenario?
[How to distribute KM Content using ICE Protocol|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/802c1739-d270-2910-ad9f-f369de07c1bf]
Check the Offline scenario, not Online.
Regards
Aparnna

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