BACKING UP LIBRARY-STARTS,AND SHORTLY READS"CANCELING DISC BURN"WHY??

ive been going through the initial steps offered on itunes to back up library.i am only trying to back up purchased items.i then receive the info that says multiple discs required.so i put in first disc,it starts saying "writing to disc" and initializes the burning.i see several tracks pass by as though being burned.but at a certain point it starts reading "canceling the burn,will take a min or two".however more than 10 to 15 mins go by and nothing happens,except same message.and when i go to take the disc out,it informs me that if i cancel disc burn,info will not be burned.but it is not doing anything kind of in a frozen stasis with same message.what do i do?

You might want to direct your question to the iTunes forum. You might also want to search the forums for that and see if there are any threads regarding it.
btabz

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Hi all
I am hoping someone can help.
I have just bought a new Asus laptop with Windows 8 and have installed the latest version of iTunes.
All my music is in the library now and I have created some play lists and went to burn a disc, I selected maximum possible speed and in about 1 second it says "disc initiallising" and then straight away says "cancelling disc burn" and then says "attempt to burn disc failed, an unexpected error (4310) has occured".
I have googled this but cant find a solution that works. I have tried changing the compatibility to Windows 7, also tried Widows XP (service pack 3) and also unchecked this to not use an older version whatsoever. I have tried registering the new computer to my account. I have also tried a lower speed at 1x, when doing this it does a longer initialising and goes through all the songs but as soon as it goes to burn it cancels itself.
I have tried several different blank discs, nothing. It worked perfectly like this on the old computer (windows 7).
I have even ran diagnostics on the DVD drive through iTunes and results are below -
Can anyone help? I just want to put my music on to disc.
Thanks
DVD Drive diagnostic results -
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55CR
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00CEB61809777220
Current user is not an administrator.
The current local date and time is 2013-07-29 19:40:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRAM, Rev
Drive is empty.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E: HL-DT-ST DVDRAM on CDR media at speed 10X.

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BACKING UP LIBRARY-STARTS,AND SHORTLY READS"CANCELING DISC BURN"WHY??

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