Backing up my ipod touch and its not working?
hi guys...just wondering if anybody would be able to help me out with the problem i'm having with my ipod touch? either 2nd or 3rd generation 8GB
yesterday-thursday, i conncted my ipod to the computer and to itunes and it proceeded to do a backup, this then took around 3 hours. itunes then wanted to update the software on my ipod to 4.2.1 so i let this do so. after the update had been carried out, itunes told me it needed to restore my ipod, i also let it do this as i had done a back up and would be able to put everything that was on my ipod touch back onto it once the restoration had been done. This took a few minutes and then itunes asked me which backup i wanted to restore my ipod from, i restored this from the most recent backup that i had made just a few hours before hand and waited another couple of hours for this to be carried out. when the process was finished i took my ipod out of the computer, only to realise that my ipod touch only had apps that i have previously deleted, it didn't have any of my new apps on it and no music had been added. this is a problem for me as i had bought an album, various songs and a couple of apps which all cost me a lot of money on the app and itunes store that is avaliable on my ipod touch, and it seems to have dissappeared as the backup has not picked and of these new things and now i'm wondering if i would be able to get any of this back? my ipod now has nothing but the orginal settings on it. i hope someone will have a solution to this as it has caused alot of upset.
Kate,
Are these purchases not in your iTunes library? Content such as music, movies, apps, etc. are not included in the backup of your iPod. These all need to be transferred to your iTunes library seperately by choosing File -> Transfer Purchases with your iPod Touch still connected.
See this article about redownloading your missing purchases.
http://support.apple.com/kb/ht2519
B-rock
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