Backlight broken on Muvo S

Hi All,
The backlight doesn't work on my Muvo Slim. This is my 2nd one, the first one's backlight also didn't work
On both of them, I upgraded to the latest firmware (..03) so that I could format with FAT32 and enable cue\review, however, I think that the firmware may have damaged the backlight.
I emailed tech support, and they say that the firmware would not have damaged the backlight, and to return the player. I have a hard time believing that I got 2 defecti've Muvo Slims, that both lost their backlighting after I installed the firmware.
So, anybody else experience this too? Are there any fixes?
I would like to try re-loading the firmware that it came with to see if that helps, but it's not available on the website.
Any suggestions? Am I doing something wrong? ( not to state the obvious, but the backlighting IS NOT OFF, it's on 5 sec)
Thanks.
EDIT: OK, I downloaded the UK firmware, which has the same version number, but the .exe's filename had a - at the end. Don't know if they are the same. Anyway, after the firmware updated, I unplugged the player from the PC, and it turned on by itslef (like usual) and the backlight wasn't on. I went to the menu, turned it off, and shut the player off. I then turned the player back on, went to the menu and turned the backlight back on, and IT WORKS!!!Message Edited by saber_pv on 04-23-2005 07:53 PM

I don't think you can. You can only skip by track. I'm not sure if there's a skip folder function on the Slim, but the manual should confirm either way.

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