Backlight control not working on new 13" macbook air

Backlight control not working on new 13" macbook air

Contact Apple's Express Lane, and let them deal with it, since it's a new machine.

Similar Messages

  • CS5 Photoshop/Bridge/Suite not working on new Retina Macbook Pro, running Mavericks 10.9.2

    I recently purchased a new Retina MacBook Pro laptop running Mavericks OS X 10.9.2. I had Apple perform a data migration of all my apps and files from my older laptop onto the new one. Now when I go to open Photoshop CS5 I receive the following error message, "Could not synchronize the color settings because of a program error." Photoshop will then open but I can't do anything in the app. When I go to quit Photoshop I get this error message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the 'Get Info' command in the Finder to unlock the file or change permissions on the file or enclosing folders."
    I am able to open Bridge, however the app in entiretly is noticeably lo-res and pixelated looking, so clearly something is not up to speed there either.
    InDesign and Illustrator are also having issues.
    I have run the System Update and it does not show anything in the CS5 Suite needing to be updated.
    Please advise! Thank you.

    I do not get the Airplay icon on my Macbook's menu bar. I have checked the box in the Display settings to show mirroring options but still no icon. Airplay Display shows 'No device Detected'. Both AppleTV and MacBook Pro are on the same physical Network (192.168.1.0/24) and connected directly to my home ethernet switch (not wirelessly). I also made sure MacBook's Firewall is disable. Airplay feature use to work before upgrade to 10.9.2. As far as Home sharing from my AppleTV has a similar issue; it just does not find my MacBook after a while of loading and searching my music library. I am logged in to icloud on both devices (appletv and macbook). Also use to work before upgrade. Any ideas or recommendations. Thanks.

  • Usb 3.0 not working on Windows 7 (MacBook Air late 2011)

    Hello everybody.
    I've been running Windows 7 perfectly on my late 2011 11-inch mackbook air (runs even smoother than Mavericks, seems that Apple forgot about macbook air users when releasing that update, and doesn't even let me downgrade without buying the previous OS X ¬¬)
    Ranting apart I've been having the following problem: my Toshiba external 3.0 usb HD drive works perfectly on OS X (always did and still does) but i can't make it work on Win 7. When I plug the usb connector, it appears as it recognized an external hdd, but it isn't able to get the drivers or recognize the drive properly. So it just doesn't work, I can't access it. I've been searching for usb 3.0 drivers for boot camp or win 7 and haven't been successful with what i've found.
    Anybody had this problem?
    Anybody got to fix it?
    I'm really annoyed that i can't use my external hdd.
    Thanks for reading!

    maybe it's because your ext hd is in mac os filesystem which windows cant read?

  • My sound is not working at all on macbook air

    The sound is not working through both the internal speakers and headphones.

    Try a PRAM reset:
    http://support.apple.com/kb/ht1379
    Ciao.

  • Is there a way to predict which video projectors will not work with the 2012 MacBook Air using the Mini-display to VGA adapter?

    I recently upgraded from a 2011 MBA to a 2012 MBA due to the larger capacity SSD.  The 2011 MBA running Lion and Mountain Lion worked with every video projector for lectures.  The new 2012 MBA is hit or miss with video projectors.  It is not an adapter problem.  I have multiple Apple mini-display to VGA adapters with the latest firmware.  They all work just fine with the 2011 MBA. Re-starting the 2012 MBA with the adapter and projector connected has not helped.   
    It it not acceptable to have a laptop that works with projectors some of the time.  Apple is aware of the problem.  Is the only choice to go back to the 2011 MBA? 
    RC 

    I installed 10.8.2 update today with my 2012 MBA.  The details of the update include:  Resolves a video issue with some VGA projectors when connected to certain Mac notebooks.
    I tried using the MBA with a video projector and it found the correct resolution and connected with the projector automatically.  Using detect displays in the disoplay preference pane wasn't even necessary. 
    I hope this is the fix I have been waiting for with the 2012 MBA.
    Thank you Apple.
    RC
              (http://support.apple.com/kb/HT5460)

  • Webcam not working (FaceTime and Skype) MacBook Air 9"

    Hi all,
    after the update, Facetime and Skype tell me, that there is no Webcam avaliable. What happens? Before upgrading it works.
    Best regards,
    Florian

    Hi, yes now my problem regarding this is now solved, but now the BOOTCAMP and Windows 7 produce all time BSOD while starting, only with F8 and "abgesicherter Modus/safe mode" I can logon on.
    Exact after starting Windows and have the BSOD the cam works again starting Lion :-(
    Error message is: CACHE_MANAGER
    0x00000034 (0x00000107, 0xC0000420, 0x00000000, 0x00000000)
    Apple has tried a lot of stuff
    deleted all caches (no result),
    prevent Sophos to start automatically
    prevent the iTunes helper to start automatically
    use a new user profile
    deleting specific EFI (?) information holding some keys with the left and the right hand, waiting for three reboots
    Possible the last thing or the update to Lion may be the reason for the BSOD in Windows. Apple diagnostic does not show any errors in the system; I've used the intensive test, which takes 30 minutes.
    Apple support pleased me to load an update of the Bootcamp drivers, but in safe mode I cannot install them because the windows installer service can't be startet.
    So, that's my actual status.
    Florian

  • LR 5 not working on new Macbook Pro.

    LR 5 not working on new Macbook Pro.  Have tried 2 CC downloads, 5.6 licensed download and 5.5 licensed download, all result in the same thing.  It comes up with basic screen but no panels and gives an error occurred when changing modules.  Nothing I've tried seems to help.  It also has says "get started with lightroom mobile at top left although it says it is Lr 5.6.  Anybody else having problems?  Calls to adobe result in no help and have to wait till Monday for some technical support.  Surely this should run on a NEW laptop with no other software installed!!!

    Install logs were fine.  Application installed but wouldn't run properly.  Finally got Adobe support and it turns out to be a file permissions error.  Had to add both applications and myself as accessors of Lightroom folder under path ~/Library/Adobe/  and set permissions to read & write (was read only for everything but system) and apply to all enclosed folders.   Runs fine now.  Including this here in case anyone else runs across this issue.

  • YOUTUBE NOT WORKING ON NEW MACBOOK PRO

    YOUTUBE NOT WORKING ON NEW MACBOOK PRO
    Every time I want to see videos from youtube the video player just says "your browser does not currently recognize any of the video formats available".
    Please help I have everything possible up to date.
    Thanks!

    It appears as if only some videos on YouTube will play using HTML5 and without Flash. For example, this video plays just fine for me and I do not have flash installed: http://www.youtube.com/watch?v=fxEWddT44BY
    So, unfortunately, you will have to install flash or wait for YouTube to fix their website.
    Also, one thing to try: When I had Flash installed and the "ClickToPlugin" Safari extension installed, YouTube would load all the movies in a simple HTML5 format. So no annotations or any other annoying stuff. Might be worth trying. You will have to install flash but, with the "ClickToPlugin" extension, you don't have to use Flash.

  • Why does the internet on my new macbook pro not work when my old macbook's does?

    Why does the internet on my new macbook pro not work when my old macbook's does? I'll have to turn the wifi off and back on multiple times to get the internet to continue to work on my Macbook Pro (running mountain lion but did it on lion also) when it runs fine on my old white Macbook (running lion). Is there something I can do to fix it or do I just have to deal with it?

    Here is your fix .. I have uploaded my properly calibrated profile get it here :
    http://www.megaupload.com/?d=YAJL6A9X
    And it should go to your user folder/Library/ColorSync/Profiles
    if you have one already you can rename either one ..
    and then go to system preferences - displays - color to select the profile .
    you will get rid of the blue tint while keeping correct color and gamma
    This is for the newer 2010 MBP's altho if same display was used might also give good results in the previous models as well . .

  • IMessage not working on new Macbook Pro.

    iMessage not working on new Macbook Pro. Issue began after I downloaded latest version of Mountain Lion.  After every message it says delivered then immediately a red circle with exclamation point says message not delivered.  Any ideas?

    I can also no longer text on my computer or iPad.  Fine on iPhone.  Same as you - I can see everything up until a specific day.  But I didn't do any kind of update where it should have stopped.  And it stopped working on my computer and iPad at the same time.

  • Aperture not working on new MacBook Air

    I have a new 11" MAcBook Air and bought Aperture from the App store. I keep getting an error message saying that this version may not work with this operating system. Have deleted and re-installed. Any ideas?

    Same problems using Aperture on my macbook air bought in march 2011.  Apple telephone sales said that it would work but today an Apple Aperture Engineer advised me to avoid trying to use Aperture on a macbook air.  I bought Aperture 3 pre-installed at the recommendation of the Apple representative.  Many hours of phone calls to Apple and 6 Apple 1-2-1 lessons on Aperture has been a waste of my time and money.  The macbook air, super drive and extended warranty are useless and I spent $1976 dollars on this fiasco.  Apple is so far unwilling to make amends.  I need to buy a new Macbook Pro + aperture 3 + extended care. $3250.  Game set and match Apple.

  • Keyboard Backlight does not work

    I just got my new 2009 13" MacBook Pro.
    I have installed Vista and loaded my Boot Camp drivers.
    The Keyboard Backlight does not work.
    Any suggestions?
    Thanks in advance!

    Powerplan works great!

  • HT201401 Backlighting is not working how do I fix this?

    MY sister got a new phone and she gave me her iphone3. However the backlighting does not work, how can I fix this? Do I need to take the phone to apple?

    Try restarting the iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo.  If you are still having problems, then you should take your iPhone to Apple for repair. 

  • Lower volume button control not working help?

    Lower volume button control not working help?

    If you only restored from backup, restore to factory defaults/new iPod.  If you then still have the problem it is likely a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Beats audio controls not working

    Using my beats headphones this morning with my MacBook Air and iTunes.  Everything is up to date.  Although today now the audio controls on the cord won't work.  Normally I can pause iTunes or control the volume.  I do this multiple times a day but no go today.
    Is this another 10.10.2 bug?  Illustrator 2014 CC no longer works properly with my external monitor.  I'm getting frustrated with all these bugs.
    Also, in my 'About This Mac' info window, it shows my OS as "135122" instead of "Mac OS X" - I'm sure that's not normal.
    Any thoughts, anyone?

    I did a reboot and repaired permissions, which solved the beats headphones controls not working.
    Still concerned about the Mac OS version display though.  Curious to know if anyone else has that as well.

Maybe you are looking for

  • Laserjet 1300 printer installation

    I got an old laserjet 1300 printer from a friend - no driver or manual included.  Downloaded the driver from the hp website.  My OS is Windows XP.  This printer isn't listed for installation purposes.  I reviewed the manual for compatible drivers, bu

  • XML Data Set with Spry Slides - Please Help

    Hi, I'm trying to combine XML Data Set with sliding tabs. I've created two keys responsible for sliding the tabs: <a id="previous" href="#" onclick="sp1.showPreviousPanel();">Previous</a> <a id="next" href="#" onclick="sp1.showNextPanel();">Next</a>

  • Flash Builder 4 - Mobile (Adobe read this!)

    This is the second time I've written this letter. The first was a five-paragraph rant detailing the chronicles of my journey into mobile using the Adobe tools. This time, however, I've decided to break it down in a different way. It goes like this: -

  • Error Window in Release Version of Adobe AIR

    Is there a way to turn on the error window in the release version of Adobe AIR? When running my AIR application from in Flex Builder I get a window with error details when an error occures. Is there some way to to get this window and error details wh

  • I want to remove photoshop cs3 completely.

    I downoaded the trial version and I want to remove it completely, but I'm having trouble uninstalling it. I'm using windows XP. Problems: I can't uninstall it. I possibly deleted one or more of it's components. Ran windows installer cleanup Utility a