Backlight of the navigation keys Lumia 830 not wor...

My backlight of the navigation bar of the Nokia Lumia 830 are not working properly. They were on in the beginning, but after a while they turned off. If I disable the option ''battery saver (brightness)'' in the settings of ''screen'', the lights turn on!! Strange.
The problem is.. I haven't enabled battery saver and my battery is fully charged. Still, the lights won't go on when I have enabled the option ''battery saver (brightness)''.Thereby, on my glance screen the battery saver icon is activated. Agian, battery saver is not activated.
Looks like a software problem. Is this a known problem and is there a solution?
I hope to here from you.
Kind Regards,
Jesse

Hello,
I first wanted to say thank you for your response!
Yes, I'm still experiencing it, but I've found a workaround. Let me first answer your questions and then I will tell you about my workaround.
It doesn't happen randomly. It started after a charge overnight. I inplugged my device and this battery shield was on my glance screen, even though battery saver was not activated. On my start screen this shield wasn't visible on the battery icon. After that, my navigation keys won't light up anymore. I've tried soft resets and all options in the battery saver settings, but that didn't help. I would have contacted my point of purchase if it was a hardware defect, but..
I've found out that it isn't. It is a software bug. In settings there is also a setting for ''screen''. If I go there, there is an option called ''battery saver (brightness)''. It is enabled by default, which is good so my screen will be dimmed when battery saver is active. But.. although battery saver is NOT active, this option does effect my brightness (so it will dim when battery saver is not active)! Thereby, when I disable this option, my keys will light up!!
It seems some sort of software bug related to the battery saver. It is not enabled on my device and my phone is fully charged, but there is a battery shield on my glance screen and the option under screen does have effect on my brightness. I've checked it with a Lumia 930. The option under screen (battery saver (brightness)) has no effect on the brightness of the screen when battery saver is not active. After activating, the lights of the keys will also still light up. So, no trouble with the Lumia 930.
I hope I explained it clear. If not, feel free to ask.
btw, is there somewhere I can report this bug? Or if I report it her, will it be in the right place?
Some others that are experiencing the same problem:
 - http://answers.microsoft.com/en-us/winphone/forum/wp8-wppersonal/glance-screen-shows-wrong-battery-s...
- http://help.howproblemsolution.com/362036/wp8-lumia-920-glance-screen-always-on

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    Reset PRAM (hold the command-option-p-r during boot up after the chime)
    open a new account and see if the problem persists.
    go to keyboard preferences and make sure all the keyboard modifier keys are set to default
    start the machine in Safe mode by holding the Shift key while it starts.
    You could try to reset the SMC by turning off the machine and removing the battery and power cord, holding the power button for 5 secs then putting it all back together.
    Like I said, these are unlikely to work but are pretty safe to do. That being said I highly recommend you make a complete cloned backup to another drive before you start messing around with key combinations etc. Be sure to make a back up before you take it in. Specifically back up all the papers you're working on to a thumb drive or some easily accessible media in case there is a problem.
    You could then work on your papers with the Library machines (export your files to windows friendly on the thumb drive) while you wait for your MBP to get fixed.
    If you still have applecare that is the way to go but if not then you could try to follow the iFixit guides for removing the keyboard and re-installing it to see if it just needed to be reseated. If you have applecare you will void it by doing that so make sure you don't void your warrantee.
    Hope you get things figured out.
    John

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    1   libSystem.B.dylib      
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    2   ...tope.audioplugins.AU.Trash2
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    3   libSystem.B.dylib      
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    4   libSystem.B.dylib      
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