Backup 3.2 Help Menu won't help

When I try to use the Help menu using my Account I got an error message saying :
Help Viewer cannot open this content.
When I log in to my wife's account I can access Help.
Tried uninstalling and reinstalling, didn't help.
Need help please.

"From CAD" is very generic language. What CAD program? What file format?
The problem of faceted and segmented curves is pandemic among common CAD export formats (DWG, DXF). Illustrator isn't doing that. To avoid it, the source program will have to be able to export in a format that translates curves to splines which programs like Illustrator can read as Bezier curves. The source program's ability to do that depends on the program, and on the knowledge of its user. You may need a third-party translation program.
Garbage in, garbage out.
Re-working the problem (reconnecting the paths) is particularly problematic in Illustrator because Illustrator still has no decent ability to join multiple paths at once--something all its mainstream competitors have had for many years. There are third-party add-ons for that; their effectiveness varies and their usefullness depends on the specific drawings in question.
JET

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