Backup aborted - Configuration Backup Failes

Over the past couple of days, I've started getting the Error "Backup aborted - Configuration backup failed" on 3560/2960 switches and 2900/2800 routers.  Pretty much everything at my primary site and a few devices, but not all, at some of my clients.  What's odd to me is that the devices with the backup failures now have a greyed out "Backup Now" button.  Again that doesn't apply to all, but most devices.
Shawn Eftink
CCNA/CCDA
Please rate all helpful posts and mark correct answers to assist others searching for solutions in the community.       

Hi Shawn,
We saw this same behavior this morning with a test ON100 in the lab. The ON100 may need to run through it's normal scheduled nightly maintenance window before the driver tries the backup and then subseqeuntly enables the Backup Now button within the portal. Please take a look at this customer again on Monday and let us know if the backup succeeded, and if the Backup Now button becomes available again. We are looking into what it will take to issue a fix, as a contingency plan, or until a fix can be deployed, we are looking into controlled periodic monthly reboots of all ON100 which might mitigate issue by clearing the /tmp ramdisk on the devices.
-mike

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    Here is my standard list.. but your problem maybe difficult to resolve.. and my suggestion is simple.. until Apple get their act together and fix TM.. buy Carbon Copy Cloner and use that for your backup. It is solid and reliable.. even better if you use USB drive plugged into the computer and do a bootable clone.. because then you have a backup that is able to be tested for full functionality 2min after the end of the backup.
    This also starts from a factory reset.. but the reason for it is to change the configuration which is much more easily handled with factory reset to begin.. the instructions are there.. because this is my standard reply.. this is not uncommon!!
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
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    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the Mac itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. What I list here is good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

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    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:05.460 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\INBOXES"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer\SMSServer\inboxes" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
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    FinalSnapshotPath = \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\LOGS\. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Error: Failed to backup \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\LOGS up to \\psserver1\Backup\PS1Backup\SiteServer\SMSServer\Logs: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT
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    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:14.975 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\LOGS"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer\SMSServer\Logs" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
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    Error: Backup Failed  for Component - PS1Backup\SiteServer\SMSServer\Logs. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    FinalSnapshotPath = \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\DATA\. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Error: Failed to backup \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\DATA up to \\psserver1\Backup\PS1Backup\SiteServer\SMSServer\data: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT
    CONFIGURATION MANAGER\DATA is not readable.. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:14.991 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\DATA"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer\SMSServer\data" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
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    Error: Backup Failed  for Component - PS1Backup\SiteServer\SMSServer\data. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    FinalSnapshotPath = \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\SRVACCT\. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Error: Failed to backup \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\SRVACCT up to \\psserver1\Backup\PS1Backup\SiteServer\SMSServer\srvacct: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT
    CONFIGURATION MANAGER\SRVACCT is not readable.. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:14.991 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\PROGRAM FILES\MICROSOFT CONFIGURATION MANAGER\SRVACCT"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer\SMSServer\srvacct" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Failed to copy file(s) PS1Backup\SiteServer\SMSServer\srvacct. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Error: Backup Failed  for Component - PS1Backup\SiteServer\SMSServer\srvacct. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    FinalSnapshotPath = \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\install.map. SMS_SITE_BACKUP 8/29/2013 4:26:14 AM 10748 (0x29FC)
    Error: Failed to backup \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\install.map up to \\psserver1\Backup\PS1Backup\SiteServer\SMSServer: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft
    Configuration Manager\install.map is not readable.. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:15.007 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\install.map"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer\SMSServer" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Failed to copy file(s) PS1Backup\SiteServer\SMSServer. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Error: Backup Failed  for Component - PS1Backup\SiteServer\SMSServer. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    FinalSnapshotPath = \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\BackupTemp\SMSbkSiteRegSMS.dat. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Error: Failed to backup \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\BackupTemp\SMSbkSiteRegSMS.dat up to \\psserver1\Backup\PS1Backup\SiteServer: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft
    Configuration Manager\BackupTemp\SMSbkSiteRegSMS.dat is not readable.. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    STATMSG: ID=5043 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_BACKUP" SYS=psserver1 SITE=PS1 PID=8436 TID=10748 GMTDATE=Thu Aug 29 08:26:15.007 2013 ISTR0="\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9\Program Files\Microsoft Configuration Manager\BackupTemp\SMSbkSiteRegSMS.dat"
    ISTR1="\\psserver1\Backup\PS1Backup\SiteServer" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Failed to copy file(s) PS1Backup\SiteServer. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Error: Backup Failed  for Component - PS1Backup\SiteServer\SMSbkSiteRegSMS.dat. SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Waiting On SQL Backup for component CM_PS1 to complete... SMS_SITE_BACKUP 8/29/2013 4:26:15 AM 10748 (0x29FC)
    Thanks
    anan2k

  • Backup Failed-TM buddy logs posted-

    Hello All
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    Stopping backup.
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    Backup failed with error: 11
    25 days since last backup
    Every time I try I seem to get a different problem file.
    I'm on a MBP, the last run of the old model-with multitouch-running 10.5.6
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    Christopher Gleason wrote:
    Event store UUIDs don't match for volume: Macintosh
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    This is not a fatal problem, but the backup will be quite lengthy.
    Indexing a file failed. Returned -12 for: /Applications/.AdobePatchFiles
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    In the sidebar of the next panel, select your home folder, then navigate to the file in question.
    Select it, click Exclude, then Done.
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    Because of the UUID problem, your backup will be lengthy.
    If there are further problems, post the logs again, and we'll see if there's something else you can do.
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  • Last backup failed---pls help

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    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata2/xxx640_9/xxx640.data9
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    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata4/xxxusr_2/xxxusr.data2
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    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata2/xxx640_8/xxx640.data8
    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata4/xxx640_13/xxx640.data13
    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata1/system_1/system.data1
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    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata3/xxx640_11/xxx640.data11
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    BR0233E Backup utility has reported an error while saving file /oracle/XXX/sapdata4/xxx640_12/xxx640.data12
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  • Time Capsule backup failed, volume read-only, can't delete

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    Do I use Airport Utility to erase it? At least TC is still showing up there. Or press the rest button on the back of the Time Capsule to reset to factory defaults?
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    In hopes,
    Linda

    Now what??
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  • Backup failed: can't link file

    Hi,
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    Hi,
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    *) USB HD (external HD, Maxtor OneTouch 750GB, 408GB free, name "B" = Backup)
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    Jan 6 14:55:06 MH-Mac-Mini /System/Library/CoreServices/backupd[4434]: Node requires deep traversal:/ reason:kFSEDBEventFlagMustScanSubDirs|kFSEDBEventFlagReasonEventDBUntrustable|
    Jan 6 15:16:35 MH-Mac-Mini /System/Library/CoreServices/backupd[4434]: Node requires deep traversal:/Volumes/Data reason:kFSEDBEventFlagMustScanSubDirs|
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    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
    Waiting for index to be ready (100)
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