Backup and restore buttons not working

Hi,
Any button in my backup and restore centre with a shield next to it (for UAC) is not working. Identical to this thread:
https://social.technet.microsoft.com/Forums/windows/en-US/6a138e65-2834-41ac-bd40-c2344e20b824/backup-and-restore-panel-buttons-not-working
A fair way down that page, Lokesh replies but I don't have any of the software that he mentions in his post. Is anyone able to help?

Hi,
According to the Lokesh's reply, this problem is probably caused by 3rd plugin in Windows Explorer Shell. UAC dialog couldn't be prompt correctly.
To resolve this problem, you can try to use ShellExViewer instead to make troubleshoot, please follow the content of the link below for more details:
https://social.technet.microsoft.com/Forums/windows/en-US/5353106e-5b19-4a26-8446-72bedf40b169/rightclick-context-menu-in-desktop-appearing-slow-win-81?forum=w8itprogeneral
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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