Backup and Restore image fails 3TB Advanced Format Drive Windows 7-32 SP1

Windows native backp fails to create an System Image, or a Complete PC Backup.
This occurs in Windows 7, 64 bit Professional, Windows 7, 32bit Ultimate, Windows Vista Business, 32 bit. It occurs in 6 different computers I've tried. All the backup drives are 3TB. I have tried Seagte USB and Hitachi USB drives. 4 of them. The Windows
7 Ultimate, 32bit machine has SP1. All operating systems are using the current Service Packs, and all of the MS Updates including all of the recommended harware drivers. All of the systems are using the latest BIOS, firmware and OEM drivers as well.
It looks like the issue may be causes by a deficiency in Windows related to the Advanced Format drive spec. All of the computers that qualified had the AF hotfix applied; Advanced Format Drives 512e 4k, Vista
and 2008 - KB2470478, Windows 7, and 2008 R2 KB982018
Error messages follow:
The Backup Failed.
Error message: One of the backup files could not be created. (0x8078002A)
The request could not be perfomed because of an I/O error. (0x8007045D)
This deficiency seems to apply across the board to different hardware manufacturers of external hard drives.
From what I have heard, Western Digital may have a format utility that addresses this issue, but only for WD drives.
Help.

Hi David,
Did you have found any error message？
Check if all the files have been created on the hard drive.
Check the Volume shadow copy service in services window. To check follow these steps:
i.
Click Start and type services.msc in the search box
ii.
Search for the Volume shadow copy service
Make sure the start- up type is automatic. Steps to set the services to automatic
i.
Search for the service
ii.
Right click on the service
iii.
If the service is stopped then Start the service
iv.
Select Properties
v.
And in the Start-up type select Automatic
This is the most definitive answer I can find so am taking this as the answer.
http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/889b01be-d333-4fc7-b005-e12b7b236ad7
http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/444e8ea2-6417-45dc-83d4-f5ae45bbaa02
Thanks,
Jeff
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TechNet Community Support

Backup and Restore image fails 3TB Advanced Format Drive Windows 7-32 SP1

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