Backup and Restore not working or am I missing something??

I installed the Desktop Manager primarily to be able to save the info on my computer.  Only problem is when I go to Backup and Restore the button that allows me to backup (or restore) is not highlighed so it's not allowing me that option.  All it will allow me to access is the 'advanced' and 'options button' on the Backup and Restore window. I don't want to lose all my info again if the phone crashes so please HELP!  And it took me about 10 tries before the Desktop Manager successfully loaded on my computer so not sure if the problem was in the installation but when I look at the Desktop Manage window it shows 'disabled' and also doesn't allow me to choose any of the options on the bar at the top.  How do I enable this program??  When I tried loading the disk I got some message about now being able to run Adobe scripts so not sure if that might be part of the problem.
Solved!
Go to Solution.

Just realized that I had the backup and restore window open when I wrote the above post and when I closed that the window for the Desktop Manager did allow me to access the toolbar at the top but the Desktop Manager is still disabled.

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