Backup.arc

Hey, everybody!
I have made a backup copy of the N95 phone memory to the memory card and after that updated the phone software using the latest NSU and the latest PC Suite 6.85. After that I have tried to restore the Backup.arc to the phone and all the info was restored except of the contacts info (I have tried 4 times on my phone and several other Nokia phones N73, 6110, 5700) . So I wonder if somebody had the same problem or maybe even has a solution for it? I know that there is an .nbu Nokia_Contacts_Transfer application that miksu (Great guru!!! Respect!) has advised but in this case it doesn't work. Backup.arc is a phone-made backup copy and I think we need a converter that will make it a compatible .nbu file or maybe some other application that will allow us to transfer contacts from this .arc file to the phone in the PC. Anyways, if somebody has any ideas, please share! Peace!

Try deleting all the contacts from the phone before trying restoration from Backup.arc. It's just a guess, so it's up to you...
Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
If I've helped, use the Kudos button to thank

Similar Messages

N73 Backup.arc

Hi
I went to a Nokia Service centre with a faulty speaker problem, and the phone was then backed up by one of the support staff. I requested this person to backup the phone on the PC, and then copy the backup to the memory card on the phone.
This person said it wasn't required, and that it can be done using the phone software.
He proceeded to take my phone and initiate this. Once the phone said "Backup Successfull" or completed, can't remember, I handed it in to the repair centre as per his instruction.
I received the phone back the next day, and on assembling the phone, (Battery, memory card, sim, cover) I tried to do a "Restore from card", which then started and two seconds later said the phone will be restarted. OK.
The backup was not restored, there is no info on the phone. The camera would not work either.
The backup.arc is the only backup I now have to restore the data.
The camera did not work, so I returned and requested them to see what the problem was. They then told me the phone had liquid damage, which I don't understand how that could have happened, as the phone hadn't been anywhere near liquid.
Not that this is my problem, but I'm not happy about it either way; I need the backup.arc information.
I cannot restore the information.
The phone was upgraded to 4.0839.42.0.1, which seems to be where the problem originates. I have two identical phones that had speaker problems, and both were repaired, and the software upgraded. Neither can restore the backup. Even a new backup with this firmware does not restore.
So my conclustion is that there is a problem with the firmware.
I need to recover the contents of the backup, and I know there is a third party app that can read the contents of the backup.arc file, but I don't see that I need to purchase someone else's software to read the contents of a file created by Nokia software. A Nokia agent backed up the contents, and not as I requested, which would not have caused this problem.
So Nokia, what are you going to do to help me recover the contents of this backup.arc?
I spoke to people at the service centre, and they cannot help me. They referred me to Nokia for assistance, and they suggested I try a couple apps from the internet. I have tried what I could find, but still cannot get my contents restored.
I will even provide the backup.arc file if you will recover my data for me. An email address to send it to @Nokia.com.
I just need to get all my info back (sms, contacts, MMS, calendar, etc...)
Can you do this?

You're right, the .arc backup file is model-dependent and you cannot restore it on the 5800XM.
Your only options are indeed the two you thought of.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Problem restoring backup.arc file

Hi all!
i've just reinstalled the latest firmware for my e65 and i can't get my phone to use the backup file (backup.arc) done before the operation.
it just says "now the phone will be rebooted" and, after the reboot) nothing happens. it hasn't restored nor my contacts or applications nor my settings
what could i do? help!

The problem seems to be changing my iCloud address. I went back to my old iCloud address and tried importing the abbu backup file. That didn't work but I was able to restore the Address Book from Time Machine and all is back to normal.
I'm thinking removing contacts, calendar, etc. from iCloud sync, then changing my iCloud address, then reinstating iCloud sync might work. But I don't think I'm going to mess with iCloud for awhile.

E72 deleting backup.arc which is write protected

Hi,
I have an E72 where i backed up phone memory onto memory card. It is saved as backup.arc and can be seen when in PC suite, but now I cannot delete this because it says it is 'write-protected'............................... The size is 175mb, which is alarming.
I am unable do any 'slider thingy' because it is a micro sd card with no adapter. Seriously, it is very very plain!
I do not want to reformat it because i do not want to lose any Ovi maps and frankly, E72 has a LOT of software problems, I do not want to risk it (i set up a ringtone which also caused the inability to ever change it.... unless I saved a song as something...transfered it elsewhere...save it again etc etc, point is I am aware how nasty it gets, so, no formatting advice unless you guarantee there'll be no errors!)
Thanks for reading this through.
Raima

I did not find any backup.arc when I opened it up as mass storage.
When I use it as Media transfer I do find it. When I right click.--> properties, the 'write only' part is greyed out...so no amount of clicking will unclick it.
Can you tell me if I save the necessary files somewhere in my PC, (ie: save everything except this backup.arc in a new folder in my computer) and format the memory card (something I previously was reluctant to do) will that get rid of it? Or will it stay stuck///cause errors?
PS: how will I format the memory card anyway?
Thanks for your previous reply

Nokia BACKUP ARC FILE ???

i need full help plz about backup arc file how open this file i have backup nokia N70 and i lost my fone but the arc file backup i try to restore it in nokia 6110 Navigator but impossible so how i can get my fone contacts numbers plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

found with "miksu contacts" search and then 5 mins reading....
/discussions/board/message?board.id=pcsuite&message.id=10251&page=2

BACKUP.ARC CORRUPTED

can anyone help me repair or read my backup.arc file?

Try deleting all the contacts from the phone before trying restoration from Backup.arc. It's just a guess, so it's up to you...
Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
If I've helped, use the Kudos button to thank

How to Restore Backup *.arc files on nokia 5800?

I have backed up my 5800 data to my memory card E:Backup and there are below files in Backup
Bookmark.arc
Calendar.arc
Contacts.arc
Messages.arc
Settings.arc
UserFiles.arc
but how to restore the backup to my mobile?
or atleast how do i view the content of the important file like contacts.arc? ( unless with nokisoft)
or Can any one help me to convert the Contact.arc to Contact.txt or cvs or xls?

After a deeper search on the same forums found the solution.
Go to Menu-->Applications --> File Manager
Click on Backup.
Then Options->Restore
Select everything! (again you have the time and date of the backup)
Then click "OK"
That's it.
Note : Before you start this process..take the backup of Backup hidden folder present in SD card on to your PC.

N95 Backup .ARC

Hey guys I backed up my data from an N90 n saved it on the mmc. I have now gotten an N95 8Gb and when using the content copier on NSeries PC Suite it doesn't recognize the .arc backup file.
Any suggestions on what i can do to get around it. My previous Ph N90 is gone so can't do anything with that i just have the mmc and the .arc backup file to play around with.
Thanx

vasapollo wrote:
...since you like to play tennis and I loved McEnroe...
Isn't McEnroe the one who used to throw temper tantrums when he didn't get his own way? This is starting to become more and more clear
vasapollo wrote:
Registered letters have been sent today to Nokia board members, Oftel, Agcom and Eu...
That should give them a giggle...
vasapollo wrote:
My statement remains:
Nokia must supply free of charge the arc file unpacker at any time and to all owners of Nokia sets.
This starts to sound like a broken record, but we'll humour you because we're all enjoying the show.
vasapollo wrote:
Failing to satisfy customers needs Nokia will generate a negative customer experience all over in favour of better assisted phones. The news will quickly spread like a virus. And of course, I will be together with all my followers the promoter of the churned bottom figures due to lack of sales, sanctions and claimed damages payments.
In order to win on this basis, you'd have to establish two things:
(1) That Nokia is failing to provide something that all or a significant proportion of companies producing similar devices (e.g. Apple, Sony Ericsson, RIM, Samsung, HTC, et al) do provide.
(2) That a significant number of the 400-500 million people who buy Nokia phones each year (that figure being a guestimate based loosely on Nokia's 2008 Q4 figures of 113.1 million units sold and 2008 Q3 figures of 117.3 million units sold) are adversely affected by this alleged issue.
Ladies and gentlemen, pour yourselves a drink, relax in your favourite armchair and enjoy the show!!
Oh, and by the way, that ball was definitely out. There was no chalk dust. None at all...
Message Edited by mccbleue on 12-Oct-2009 07:30 PM

Backup.arc from sd-card

Hello everybody,
(please excuse my english )
i did update the formware of my n73 me, but before i did this, i save a copy of the tel.store on the sd-card.
now i, after updating the firmware, i wanted to copy the saved file back to the tel.store.
but it don't work.
whats wrong?
i need my sms and contacts.
how can i get them?

Well, as i know , the SMS is saved in the phone memory in many directoris, but there is a leading file that recorded every messager like a catalog.Of course it's when i was using My nokia N72 device.If i missed the leading file, the SMS won't appear in my phone thought i restore other files.
So i think there a similar thing happen to your contacts(Tel. Numbers).So ,next time i advice you to back up your contacts and sms using Nokia PC suit(download on the offical website).
Hope it helps.
Mac from China
Buy it,use it, play it,upgrade it......The phone is yours!

ARC file Open

Dear:
Could you help guide me how to open E61i memory card backup file ARC data?
I format C: and try to recover from card backup backup.arc but failed.
I searched in this discussions and find out parse_backup.exe，but this software can't run in my windows XP and even DOS.
What is the problem and how can I do?
Pls help me and thanks.
Lot's of important data I need to recover back.
Thanks a lot here!

New Noki v1.7 (external link) supports backup.arc file extracting and exploring.
What's the law of the jungle?

Backup restore failed

hi,
please need help. after a firmware update, my phone e61i does not restore the backup from "backup.arc" file. restoring takes about 1sec and phone wants to be restarted, but after that no data has been restored. what should i do, i've lost everything.

My husband updated my phone on the 15th... same identical thing happened. I've lost all photos, text messages, and contacts since the las backup. It did download 5.0, but I lost everything. I spent 2.5 hours on the phone with an apple advisor and they needed to research it further and would call me back......hasn't happened yet. If they find a way, I will post it. What error message did you receive... mine was (-50).

Backup E71 using macbook

How do I make a phone memory backup of my e71 using macbook. Is this possible or is there another way without using mac computer?

Please check: backup.arc and MMC. When the backup is done, you can copy the backup.arc file to your Mac.
What's the law of the jungle?

Contacts backup file: AddressBook.sqlitedb

I've managed to use the tool to extract all the components from the iPhone backup that iTunes makes. Specifically I am interested in pulling all the contacts out of this file and reimporting into the Mac's address book (for whatever reason the contacts on the iPhone will not sync to the Mac's address book app).
I have sqlite for firefox to view the AddressBook.sqlitedb database but am confused as to how it is arranged. The phone numbers and email address are stored in a different part of the db and use only UID to reference the name/address etc that it matches to. I know almost nothing about SQL...does anyone have any first hand on how to export name, address, email address, phone number(s) to a CSV file?
cheers
Jerry

Hi,
Did you manage to solve the problem of restoring the ".ARC" backup file onto your Nokia Phone ?
I'm having the same problem - I backed my phone memory from Nokia 6124 onto the Memory card. It created a "Backup.ARC" file, but my new Nokia C7 won't recognise it. And I don't know how else to restore my contacts onto my new phone. PLEASE HELP ??!
Much appreciated.
Kind regards,
Mary

Parse backup

i found this to parse teh backup.arc:
http://www.x-ren.com/parsebackup.html

i found this to parse teh backup.arc:
http://www.x-ren.com/parsebackup.html

E71 - Cannot restore from PC Suite Backup

I made a back up of all my phone data (except the memory card files) in order to run a firmware update and then restore the data. After successfully updating the firmware I tried to restore but the restore tool of pc-suite shows that both of my back ups were just "user files from Phone Memory". When I restore that I dont have my contacts, notes, calendar entries etc. The file is 12MB, so I the back up was successful but there seems to be some problem with the restore.
I took a backup in my memory card as well which i could restore but I did not want to do this fearing the older files might overwrite the newer firmware update. But am left with no choices. Can anybody help?
I faced this problems in both firmware updates (200.x.x and 210.x.x)

Please use Noki to check if the file is properly backuped.
There's also a complete guide on backup file recovery.
> I took a backup in my memory card as well which i could restore
Please check backup.arc recovery.
What's the law of the jungle?

Backup.arc

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