Backup Assistant has lost my contacts - how do I get them back?

About two weeks ago, I looked at the Backup Assistant Sync report, and instead of 120+ contacts there were only 4.  When I opened my contacts, there were a few there, but only with email addresses.  The contact list I had been using was accumulated over 4 phones and consisted of names and telephone numbers.
Sure enough, the email addresses were associated with my gmail account.  I did not authorize any change to the data source to sync to.  Did Backup Assistant decide to switch to the gmail files to sync to?
This is extremely aggravating.  I have lost 6 years worth of telephone numbers.  I don't understand why this happened.  Does my telephone contact list still exist somewhere?  How can I make sure that it syncs to the phone numbers and NOT the email addresses?

you should still be able to access your contacts by logging in online to the backup assistant website.
however, I strongly suggest from there that you export your contacts to a CSV file and import them to your google contacts.  Once I did that, I have not had any issues since.

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