Backup assistant My Verizon freezes does not load

When I click on the MY VERIZON - BACKUP link, the page changes to the Backup Assistant Plus, a menu appears but quickly disappears, leaving only the 2 tabs at the top (CONTACTS & TRASH). Then the REFRESH /RELOAD icon (2 circling arrows) comes up & never disappears. I tweeked my browser to accept pop-ups from VERIZONWIRELESS.COM. Is there something else that I should do?
My phone says that I had a successful backup today and that the b/u asst. is updated.
What else should do?

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.

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Firefox opens but no content is shown, url says the website but the tab does not load up and says '(untitled)'. how can i fix this?

firefox opens but no content is shown, url says the website but the tab does not load up and says 'untitle'. how can i fix this?
== This happened ==
Every time Firefox opened
== after norton asked me to restart my laptop. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C)

Hi,
Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
https://support.mozilla.org/users/auth
You can use the same username and email address as before. We are very sorry for the inconvenience.

Following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?

following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?
Also mail not loading. The error report suggests that I look for updates from the app store?

http://www.apple.com/support/mac/app-store/contact/

Windows Media Player for audio on one website does not load?

I have Firefox v8.01, Windows 7 OS. On one of my websites, the Windows Media Player does not load. The audio works on IE9 but not on Firefox. I have used the same code on other sites that work just fine in Firefox, IE and Chrome. I can't fix the problem because I don't know where the problem lies? I have disabled all my Firefox add-ons which provided no solution. The site is http://www.music.articleposts.com This is a blog site and the sound code is in a widget.

Hi Anni,
Welcome to  discussions
Thanks for all the info but I have tried everything and still nothing. I just don't get it.
You're welcome If I may say, you have tried everything is too broad a statement when trying to get help we need to know what you have tried.
Have you tried a freshly created test account? See this doc, on how, if you haven't see this on 10.4 & Adding a new user account to your computer, this helps to show if this is a problem isolated to your username account or system wide.
Do you have the plugin components mentioned?
Are you running 3rd party Safari extending applications?
Has Flip4mac ever worked for you?
Post a Url of the video you are trying to watch, or an example of similar would help, so we may try it.
Can you view Youtube & google vids?
• If those are your correct specs you show your os is extremely behind, missing all the fixes
the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
Apologies if you already know all this I can't not know, prefer err on the side of caution.....
• Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
annoying not to be able to view what you know you can.
Good luck,
Eme'~[) / Maria

When I click on the iPhoto a gray appears along with the perpetual wheel but does not load. Any recommendations?

When I click on the iPhoto a gray appears along with the perpetual wheel but does not load. Any recommendations?

Assuming you're using iPhoto 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

XML Form Builder does not load

I am having the following problem, when executing the Form Builder tool under Content Management, it does not load and i get the following error message:
CONNECTION ERROR: couldn't read response code*
And sometimes the window gets freezed.
I have read some previous Threads regarding this issue but the solution did not work to me.
Someting really strange is happening because if i log to port 80 (http://...) it works, but when I log to port 50000 (https://...) it does not, and that error message pops up.
I have alredy run the Enviroment check Tool and results were OK in both urls, as follows:
<i><b>https://*****.net/irj/portal
Test Environment: XML Forms Builder Environment Check *
Start Time: 2006-12-05 13:12:48                       *
End Time: 2006-12-05 13:12:04                         *
- Test: Java Environment
- OK
-      Start Time: 2006-12-05 13:12:48
-      End Time: 2006-12-05 13:12:48
-      Java Runtime Version is 1.4.2_13
- Test: Connection Tests
- OK
-      Start Time: 2006-12-05 13:12:48
-      End Time: 2006-12-05 13:12:04
     - Test: Download XML Forms Builder Jar
     - OK
     -      Start Time: 2006-12-05 13:12:48
     -      End Time: 2006-12-05 13:12:13
     -      Successfully loaded XML Forms Builder Jar from https://***net/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/xmlforms/km.appl.xmlforms.xfbuilder_core.jar, Version 6.4.1
     - Test: Download SAP XML Toolkit Jar
     - OK
     -      Start Time: 2006-12-05 13:12:13
     -      End Time: 2006-12-05 13:12:47
     -      Successfully loaded SAP XML Toolkit Jar from https://****/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/xmlforms/sapxmltoolkit.jar
     - Test: XML Forms Builder Version
     - OK
     -      Start Time: 2006-12-05 13:12:47
     -      End Time: 2006-12-05 13:12:48
     -      XML Forms Builder client version is 6.4.1, server version is 6.4.1
     - Test: Load Global Settings
     - OK
     -      Start Time: 2006-12-05 13:12:48
     -      End Time: 2006-12-05 13:12:48
     -      Successfully loaded XML Forms Builder settings
     - Test: Load Project List
     - OK
     -      Start Time: 2006-12-05 13:12:48
     -      End Time: 2006-12-05 13:12:03
     -      Successfully loaded project list:
http://*******.net/irj/portal
Test Environment: XML Forms Builder Environment Check *
Start Time: 2006-12-05 14:12:33                       *
End Time: 2006-12-05 14:12:46                         *
- Test: Java Environment
- OK
-      Start Time: 2006-12-05 14:12:33
-      End Time: 2006-12-05 14:12:33
-      Java Runtime Version is 1.4.2_13
- Test: Connection Tests
- OK
-      Start Time: 2006-12-05 14:12:33
-      End Time: 2006-12-05 14:12:46
     - Test: Download XML Forms Builder Jar
     - OK
     -      Start Time: 2006-12-05 14:12:33
     -      End Time: 2006-12-05 14:12:23
     -      Successfully loaded XML Forms Builder Jar from http://****.net/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/xmlforms/km.appl.xmlforms.xfbuilder_core.jar, Version 6.4.1
     - Test: Download SAP XML Toolkit Jar
     - OK
     -      Start Time: 2006-12-05 14:12:23
     -      End Time: 2006-12-05 14:12:27
     -      Successfully loaded SAP XML Toolkit Jar from http://*******.net/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/xmlforms/sapxmltoolkit.jar
     - Test: XML Forms Builder Version
     - OK
     -      Start Time: 2006-12-05 14:12:27
     -      End Time: 2006-12-05 14:12:28
     -      XML Forms Builder client version is 6.4.1, server version is 6.4.1
     - Test: Load Global Settings
     - OK
     -      Start Time: 2006-12-05 14:12:28
     -      End Time: 2006-12-05 14:12:29
     -      Successfully loaded XML Forms Builder settings
     - Test: Load Project List
     - OK
     -      Start Time: 2006-12-05 14:12:29
     -      End Time: 2006-12-05 14:12:46
     -      Successfully loaded project list:
</b></i>
Don't know what can be, so if anyone has any idea it would be very helpful.
Cheers,
Ivan Milkovic

Hello,
Immediately after opening the XML forms editor from the Content Manager page, you will get a link Start Environment Check Tool.... Click on that and proceed for a check. It will take some 5-10 mins based on your connection speed.If every thing is successful, clear the browser cache and restart the browser and open forms editor again. It will open the data schema and properties filed and project browser and all.
I was having this problem just now and i resolved it with the above steps.
My JRE version is 1.6 and portal is EP 7 SPS 21 patched.
Regards
BP

User Interface does not load SRP527W

Hi,
Apologises if this question has been asked before.
We have a SRP527W router, and for some odd reason the web interface does not load.
The device has been reset to factory defaults countless number of times and sometimes I can get in but than once you save something you cant get back in.
I have completed the following steps
1. Tested via multiple browsers, (Firefox, Chrome & IE)
2. Reset router to factory defaults
3. Router can be pinged on 192.168.15.1
4. Installed Firefox extention to test with previous IE versions
5. When I managed to get into the router, I ran a restore with a backup config that worked
6. Telnet function is blocked but dont have the ssh details. (tried: admin admin, admin password, cisco cisco, cisco password)
7. add http://192.168.15.1 to the safe list
The odd thing is sometimes the web interface loads and sometimes i just get a blank page.
Any suggestions?

You are welcome
Now that you are able to login, either move or delete enough files to get at least 10 GB free, 15 would be better.
A tool to help with that is OmniDiskSweeper.
Allan

Have just reinstalled PE12. Trying to access Editor - asks for ADOBE ID which I enter but program does not load.

Had problems with having the serial number acknowledged by the Photoshop Elements 12 (Organiser worked fine but Editor wouldn't open).
Chat support suggested I delete and reinstall program from an Adobe website download link. Have done that and now have slightly different problem.
Organiser still works fine but Editor asks for ADOBE ID which I enter but editor program does not load.
ADOBE website clearly confirms the product is registered against my ID.
Chat support now saying that they no longer provide support for PE12 Editor - only 13!
This is in direct conflict with the support advertised in the product's "Getting Started" brochure.
Only purchased PE 12 a couple of months ago (just prior to PE13 release) - find that this is pretty poor service.

Sandeep,
Thank you for your advice, but this is way too involved for me. Please forgive me, but I do not feel comfortable doing this on my own. I really need a live chat or phone help!
I just uninstalled PSE 12 through control panel and yet in Windows Explorer I see it listed under the Program Files (x86)/Adobe. Photoshop Elements 8.0 is also in that directory. I have been trying to uninstall PSE 8 but keep getting error 1316. To further complicate the situation when I tried to reinstall PSE 12 yesterday I got a message that I needed to create a new folder. So I have Program Files (x86)/Elements 12 Organizer now even though I just uninstalled PSE 12.
I am so confused and frustrated! I have wasted 3 days trying to resolve this. PSE 12 was working great until a few days ago. I do have a backup of my catalog on an external hard drive. I just need to talk to someone on the phone or a live chat.

PowerPoint Movie does not load in Safari on iPad

I borrowed a friend's iPad to learn how to use it. It was gift she received a few months ago from her family. So, it is this year's model.
Upon doing so, I thought I would check one of my website's that has PowerPoint movies on them. I chose Safari as the browser.
I found out that the two movies on my website would not load. They load perfectly well when I am using desktop computers including other platforms than the iMac or MacBook. My MacBook has Mavericks and the two pages load. Ditto from my iMac using Mountain Lion.
The website is constructed using the latest version of iWeb.
I wish to know why the iPad using Safari does not load the two movies.
Here are the URLs for each page:
http://lanark-baldersonpastoralcharge.ca/Inspiration_Motivation-1st_Year_Student s.html
http://lanark-baldersonpastoralcharge.ca/The_Four_Candles_Proverb.html
I would appreciate assistance.
Thank you!

Well evidently she was born in New Orleans, but raised in
Oakland. So, yes I would say the content is loading. Don't know
what to tell you. What version of Safari are you using? What
version of the Flash plugin is installed? Can you directly enter
the url and have the page open?
There appears to be nothing wrong with your loadMovieNum
code. Perhaps there is something wrong with your preloader code?
A guide layer is just that, a guide layer, and it will not be
published. The best way to do it depends upon how you are making
this. You can simply put a black square behind the text. Or if you
are using dynamic text boxes you can turn the background property
on and set the back ground color. Or if you are using buttons just
go to the hit area and add a some drawing.

My iphoto library, located on time capsule ( +/- 50G) does not load at all after upgrade to OSX to Yosemite ?

Dear all,
I am guessing, this is not the end for accessing to my iphoto (last update) library, my life memories, but after upgrade to OSX Yosemite, my iphoto library, located on time capsule (+/- 50G) does not load at all. I have sent the report to Apple.
I am, worried to save or see my pictures back.
Thanks fo your help.
Clémentine

eurclem wrote:
Hi Larry,
Sorry, for the delay, in the meantime I have restored my previous OS.
But to answer you, basically , I use the time capsule as both a backup volume and an external drive.
It's a 1 To Capacity.
Best Regards,
Clémentine
That is a bad idea
1 - since you have files on the same disk as your backup you have no backup for those files which apparently includes you photos - having no b means it is just a matter of time until you lose them
2 - The TimeMachine backup grows until it fills the volume it is on - when the TC is full iphoto (and maybe other programs) will stop workig due to lack of space
You need at least two external hard drives - one for the iPhoto library (this one needs to be directly connected with a fast wired connection like Thungrbolt, Firewire or USB and be formatted Mac OS extended (journaled) ) and a separate EHD for you TM backup
LN

OS X Lion--Safari does not load pages. Updated OS X Lion and Safari does not function

I updated to OS X Lion and now Safari does not load any pages.

Actually there would be more than two possible reasons, but I appreciate your input. To answer your questions, YES and YES. All other machines and devices in the vicinity als work flawlessly though have not been upgraded (?) to Lion.
After the install of Lion, Safari stopped working. It loads a page OK then with no movement on my part it goes to a grey screen with the indicated message. I force a reload and it may or may not work, then suddenly goes to the same grey screen again. Over and over again. I haven't lost connection, not have I lost DNS connectivity. The program after upgrade has failed and Safari is telling me in a manner which I have never seen before that it cannot load the page, despite the facxt that it has already loaded and then lost on its own. When I boot from a backup Snow Leopard Disk it reverts to a functional system with Safari Ok. I have removed all remnents of Safari and restored with same problem.
Of course, one cannot go back from Lion and Safari 5.1 will not install on Lion so the problem would seem to be uniquely particular to the upgrade as repeated by many others on the net.
I'm open for suggestions but not accepting the possibility of a software glitch is no help.
Thanks again,

Verizon Webmail does not login

Verizon Webmail does not login
It keeps redirecting to an error page like:
Our records indicate that the User ID you entered is not available. Please check the User ID and try again.
If you continue to experience problems, please contact us.
Any assistance would be appreciated.

That would be Verizon 2.0 (if you look at the URL, you should see that it's verizon.com, not verizon.net) which seems a bit... broken, at the moment.
The advice that I've been given that seems to work is to ignore error, and click on the "My Verizon Services" button at the top, then there should be an inbox button.
Hopefully this gets fixed soon.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

All websites does not load, even though internet connection is available.

I am currently experiencing a problem in using my browser. Nothing appears in the browser window or the page does not load even if I typed the website address (and any website address for that matter). And we do have an active internet connection. I hope you can help us resolve this problem. Thank you.
== Operating system ==
Microsoft Windows XP

Hi Roland!
First of all, your Firefox version isn't the latest one (current version is 3.6.3), so a good thing to try would be getting the latest version from [http://www.getfirefox.com/ GetFirefox.com] and install that, replacing your current version 3.5.9. Here I assume that you have another working browser from which you can download the file.
This may not solve the problem (...but then again, it just might).
If it makes no difference, we have some excellent guides to help identify and solve the problem.
[[Error loading web sites]] is the best starting point and links to most of the other problem solving articles - please start out here and see if any of the articles can help you fix it.
[[Firefox cannot load websites but other programs can]] is one of the more likely problem crunching articles from your description.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems.

Firefox 33.1 does not load Adobe Flash Player 15.0.0.223

As far as I can determine, Firefox 33.1 does not load Adobe Flash Player 15.0.0.223 (identified on the Plug-ins list as "Shockwave Flash 15.0.0.223") when I access most of the pages on the MSN website. Whether it will display any specific video is unpredictable but it displays about one out of five.
If I place the mouse cursor on the blank black video display area (for which no controls or buttons are displayed), and click the right mouse button, then either (1) the context menu is the same as for clicking the mouse cursor on an empty part of the page, or (2) the context menu is not displayed at all.
Apparently, Firefox has failed to load the plug-in, but does not display any error message. Neither is there any error message displayed by the plug-in.
If you think I am willing to undertake a trial-and-error odyssey through various "do this and see what happens" recommendations in "Knowledge Base" articles and the like, then think again. I don't have the time to make the effort, and I will use Internet Exporer instead. It ought to work with MSN just fine. :-)
Since I did not develop Firefox, this is not my problem to solve. It's your software, not mine, and I didn't make the mistakes, so you fix it.
By the way:
Either Firefox Help does not display the version correctly, or your Troubleshooter doesn't obtain the data correctly. Help says version 33.1 and Troubleshooter says 33.0. YES I KNOW THAT FIREFOX 33.1.1 IS AVAILABLE. SO WHAT?
Troubleshooter also identifies the Shockwave Flash plug-in as "15.0 r0" but the native Add-ons feature identifies it as 15.0.0.223 -- which is the version that Adobe uses.
The last line of the Troubleshooter's "educated guesses" just has "* 5.1.30514.0". I have no idea as to what that refers to and I doubt that anyone else would have one either.
Well, maybe those numbers are good enough for "educated guessers" but in my experience computers do not make "educated guesses" even if software developers do.
Enjoy!

Please refrain from posting scattergun boilerplate suggestions.
Please post specific instructions that will resolve the problem. If you don't know why the problem occurs and how to remedy the problem, then don't bother.
Realize that the problem did not occur with the previous version of Adobe Flash Player, but began after it was updated to 15.0.0.223. So it is is apparently specific to that version, and it may reflect a flaw in Adobe Flash Player. There's no way to actually report it to Adobe. Posting a report in their "user forum" just produces replies like the one that you have posted in reply to my OP, so what is the use?
Evidently you presume that Firefox does not have a bug, that something else doesn't work and you may be right. However, if Firefox does have a bug, then nothing that you have posted will correct it, and experimenting according to your boilerplate will be nothing but a waste of time and effort.
Again, the problem is not that Adobe Flash Player 15.0.0.223 does not run, but that it does not run when I attempt to view most of the videos on MSN. It does display videos from YouTube and other websites with an occasional specific exception. If the failure occured on more websites, and with all MSN videos, then maybe your suggestions for investigating it would have more merit.
For what it is worth: the problem occurs in Firefox Safe Mode and without Firefox Safe Mode. Disabling or enabling any extensions or other plug-ins has no effect.
I established that while investigating why Firefox 33.1 started producing crash reports every time that it initially displayed the New Tab page when I visited MSN (Firefox 32 did not do that). I also checked whether the actions that I took to troubleshoot that behavior affected Adobe Flash Player on MSN. They didn't.
Apparently the crash reports occured because Firefox could not find or could not load the "thumbnail" images for website pages that I had previously seen (they are often deleted by ''CCleaner''). The crash reports stopped after I made a couple of changes to the configuration for the ''SandboxIE'' sandbox in which I run Firefox.
Frankly, Firefox "Safe Mode" is something I don't need, because I run Firefox in a ''SandboxIE'' sandbox, which is a much more comprehensive security measure than anything implemented by any specific application. At the moment I don't recall whether Firefox Safe Mode is enabled, although I probaby re-enabled it after disabling it during the crash-report investigation. But it didn't make any difference with regard to Adobe Flash Player in that context, so there's no reason to repeat it.

IE 11 Does not load pages and "Stops Responding" After 11/26/2013 Windows Update

I have Windows 7 Pro 64 bit. IE 11. (Doesn't matter if I try to open 32 or 64 bit IE)
I keep Automatic Updates on and they install as soon as they are available.
Everything on my PC was running fine 11/25/13.
I came to it 11/26/13 after Windows Updates ran and now whenever I open any webpages, it does not load the web page 100%, no hyperlinks can be clicked on and once you attempt to click on anything. I get the "IE 11 has stopped responding" bubble.
It also seemed to affect Firefox which does not completely load pages either.
Any shove in the correct way to help solve this would be helpful.

Robert -
Anyone who has gathered over 13,000 points is certainly to be respected as being super smart and uber helpful. However, your response is inadequate on two counts.
First, "stopped working" is not an inexact phrase, nor is it a euphemism trotted out by a newbie who hasn't the skill to describe the problem accurately. "stopped working" is an exact part of the error message issued by Windows. Of course it would
help if Windows would issue error messages that are more useful, but that is a different issue. For the purposes of this discussion, "stopped working" as part of the exact error message is a useful piece of information.
Second, despite your excellent suggestions for hunting down the problem, I'm guessing that few people here have the time or inclination to be beta testers for Microsoft. Even if the exact cause is found, it is not likely that anyone here will
be able to fix the problem. There are literally hundreds of people complaining about this problem in multiple forums. If you know your consumer behavior metrics, then you know that means tens of thousands are affected. This is systemic, not
a random problem on a few errant machines. Microsoft needs to know that they have a major problem on their hands and they need to fix it. I saw this problem starting with IE 10. Is it any wonder that in that time, IE usage has fallen greatly
while Chrome has become the dominant browser? (The only reason I am bothering to write instead of just shifting to Chrome is that Chrome also has its bugs, one of which affects a web app I use several times a week, so I need a functioning version of
IE.)
So thanks Robert for all your help in the past, but this response isn't helpful.
Microsoft, are you listening? Fix your browser.

Backup assistant My Verizon freezes does not load

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