Backup Assistant - where to enter Pin

backup assistant comes up asking for username and password, not pin.  entering username / password from my Verizon does not work.  where do we enter the pin .. how do we get that option?

    I want to make sure you can enjoy the convenience of Backup Assistant AJ2936! What make and model device is this? Are you accessing it on the device or from a computer? Is this the first time you are using Backup Assistant? It will have separate pin.
JonathanK_VZW
VZWSupport
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Similar Messages

  • Backup Assistant tells me my PIN is invalid, but it's not?

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    Using the left soft key, open options, then select Help and open it.
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    Power off and then power back on your phone.
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    I've been trying to backup my Casio GzOne contacts.  I have been able to change the PIN from the phone keypad successfully, but when I try to do a backup I keep getting an Invalid PIN error.
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  • How do I get Backup Assistant to work on a Samsung SCH-u640? I can change the PIN, but I can't back-up (always says I entered the wrong PIN). This locks up the phone and is ruining the battery life!

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    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • I cannot get backup assistant to work on my Cosmos 2. It keeps saying that I entered an invalid pin (but I've been entering the pin that it tells me to enter). I'm in the process of transferring phones.

    I cannot get backup assistant to work on my Cosmos 2. It keeps saying that I entered an invalid pin (but I've been entering the pin that it tells me to enter). I'm in the process of transferring phones.

    JWensley,
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    BrianP_VZW
    Follow Us on Twitter @VZWSupport

  • My husband's phone keeps getting a notice MDN changed--enter pin #.  Where do I locate this #??

    My husband's phone keeps getting a notice "MDN changed" for backup assistant and asks for a pin # to fix same.  Where do I locate this pin #??  We are older and not of the computer generation--appreciate help from younger and wiser folks!

    Have you tried clearing the pin from phone by going to
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    this information came from the XDA Developers Forum.
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  • Backup Assistant PIN fail

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    I have provided some information below that may help.
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        Dear Rbatts51,
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    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Backup Assistant - Pin Invalid

    I am trying to access my Backup Assistant and when I enter the pin, it tells me invalid pin.  When I hit the button to send to the phone, it is the same number that I was entering.  Is there a glitch somewhere?

    PaperClip wrote:
    I am trying to access my Backup Assistant and when I enter the pin, it tells me invalid pin.  When I hit the button to send to the phone, it is the same number that I was entering.  Is there a glitch somewhere?
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  • BackUp Assistant PIN Retrieval

    I noticed this same question had been brought up before, and it looks like it was never resolved...
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    As of today I found my pin by clicking on "manage contacts" from the main MyVerizon page.  It then took me over to my contacts page.  On the upper right hand corner of the page, just below the Search bar, I have a little red phone, then a bar that says "Sync to Phone", and then a bar that says "View Pin".  Clicking that brings up a box with my pin.  It was a pain that took forever to find, but that's where it was.  Hope it helps someone. 

  • Is it possible to set my IPhone 5S to automatically backup to the Verizon cloud or to backup assistant. The only settings I see is where it will remind me to do. Can it be set to automatically do this, like my Droid did.

    Is it possible to set my IPhone 5S to automatically backup to the Verizon cloud or to backup assistant. The only settings I see is where it will remind me to do. Can it be set to automatically do this, like my Droid did.

        We want your information backed up as easily as possible, Todd536. With Verizon Cloud, you can not only tell the application when to back up automatically, but what you want backed up each time. Visit http://bit.ly/1f5sO4P for all the steps to manage your Verizon Cloud on your iPhone.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • HT4796 I am having trouble completing the the migration assistant process. My PC (Vista windows, 64 bit), will not go to the step where I enter a passcode from my MAC. Any suggestions?

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  • Where is the backup assistant

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    YosefT_VZW
    Follow us on Twitter @VZWSupport

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