Backup Assistant with more than one line?

I am part of a family plan, two lines have a backup assistant setup, however when I try to look online for the stuff that is backed up on VerizonWireless it shows neither. All it does it show me an option of adding an email address, and for contacts laughs it off with "We will do the work for you."
I don't need the email portion. I just want to view the contacts, and no matter how many times I tell the application on both of the phones to do so, it never shows up on verizon online.
It even tells me in the application to go to verizonwireless.com/backupassitant to view the contacts...Yes...I would like to do that please.
Thank You.
Was resolved, apparently I need seperate myverizon accounts to have different backup assistant stuff.

I have an iPhone and want a second line for someone
with a regular phone. AT&T doesn't make the cost of
this very clear on their site, and there is no phone
number to call to ask. Does anybody know?
Adding a line will cost you 9.99 per month, probably a $26.00 in actiavtion fees if your iphone is the main line.
you can call 1800 331 0500 customer care.

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