Backup button is disabled, Cannot backup iPhone

For some reasons, my backup button in iTune is disabled and I cannot backup my iPhone
Please help

I determined this was due to a faulty USB connection.  I was able to sync the phone because "Sync this phone over Wi-Fi" was enabled, but I could not restore over Wi-Fi.
I still have the problem that my apps will not sync from my computer to my iPhone.

Similar Messages

  • Backup button is disable in iTune

    I'd like to backup my iPhone on my PC but the "Backup button" is disable in iTune
    Don't know why please help
    Thanks

    No one got this issue so far???
    Can Apple support team help me?

  • Cannot backup iPhone 4S to iTunes due to an error

    I continue to get an error message without a specific error code when trying to sync and update my iPhone 4S (5.1) to iTunes (10.6.1). This started after an Apple Techincian had me restore the iPhone because I was having WiFi issues, which continued even after the fact. This is a replacement iPhone 4S. My original 4S had battery issues and had to be replaced. Unbeknownst to me, Apple replaces with refurbished iPhones, a practice I do not agree with. I experienced the WiFi dropping from the get-go with the replacement/refurbished iPhone 4S, but hung in there hoping it was just a fluke. It appears this iPhone 4S will need to be replaced.
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    i can only say about your wi-fi issues. have you tried settings-general-scroll down-reset-reset network settings.
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  • TS2529 iTunes cannot backup my iPhone

    I have done everything in this article and I still cannot backup my iPhone.
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    Try:
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  • My iPhone 5S is using 2.5GBs of storage for the camera roll.  I deleted all but 190 photos and this did not change.  My other devices cannot backup to iCloud due to the volume on my iPhone.  Any ideas?

    My iPhone 5S is using 2.5GBs of storage for the camera roll.  I deleted all but 190 photos and this did not change.  My other devices cannot backup to iCloud due to the volume on my iPhone.  Any ideas?

    Try turning off the Camera Roll option in Settings>iCloud>Backup & Storage>Manage Storage>Your device. Then turn it back on again.
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  • I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    Hello joelfromn. charleston,
    It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
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    Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
    Thank you for contributing to Apple Support Communities.
    Cheers,
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  • When i am backing up my iphone i receive an error message saying cannot backup because backup cannot be saved

    I receive an error message saying cannot backup becasue backup cannot be saved when i am trying to backup my iphone 4s

    No, I'm just backing up to my PC. I've never backed up to this computer (its my laptop). I've normally use my desk top but it has crashed. It did this to my 3GS but now it's doing it to my new 4s.

  • HT1766 I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved

    I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved. Can anyone help?

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
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    iOS: Back up and restore your iOS device with iCloud or iTunes
    How to back up your data and set up as a new device
    You can check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Running PC with W7 x64. Upgrdaed to iTunes 10.7. Upgraded iPhone 4s to IOS 6. Caqnnot backup. iTunes says session cannot be started. Does not recognize apps on device. Device shoes up on WiFi then disappears. Does not work either on USB. ITouch and iPad .

    After upgeading to iTunes 10.7 on my PC with W7 x64 and IOS 6 on my iPhone 4s, I cannot backup. It says sesson cannot be started. Also cannot recognize apps on iPhone. Further, with WiFi and powered on, the device apperas briefly in iTunes then disappears. Same for iTouch and iPad with IOS 5. How do I resove this? More importantly, how does Apple resolve it? Thanks. . JAD.

    AphexTwin wrote:
    - no Apple input?
    Of course not.  Didn't you bother to read the TOU of this forum?  This is a USER TO USER technical support forum.  Apple doesn't post here.

  • ITunes cannot backup the iPhone because an error occurred.

    Hey all, I have been having a very troublesome problem lately.  So, I'll just go through the full run down.
    My Goal: Save my text messages. That is all I want.
    My Problem: Cannot do a full backup to iTunes
    I had preordered the iPhone 5 and received it the day it came out.  I was upgrading from an iPhone 4. Before I went to pick it up, I did an iCloud backup from my 4. Logged into my 5, it immediately started downloading everything.  I got home and plugged it into my PC and it synced all my music just fine.
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    Deleted what I call a "phantom backup" from backups folder (it is dated at 12/31/00 at 7:00 P.M. and consistantly keeps recreating)
    Created a new username and tried to backup to fresh library
    Turned on and off passcode multiple times in different scenarios
    Used different cable
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    Deleting backup folders on both computers.
    Plugged cable into the back of PC instead of front/used other port on MacBook Pro.
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    i have the same problem and am upgrading soon so need this sorted

  • HT4859 I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

    I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

    For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.

  • Itunes cannot backup iphone because an error occurred

    itunes cannot backup iphone because an error occurred

    Start computer iTunes, in iTunes > Preferences... (Windows: Edit > Preferences...) > Devices > delete your iPhone backup and try again.

  • HT1212 I restored my iphone to a backed up version from last month. However, I forgot the password from that time, and I cannot restore iphone or restore backup because "Find my phone" function is on for iCloud.  What can I do now???  Help!

    I restored my iphone to a backed up version from last month. However, I forgot the password from that time, and I cannot restore iphone or restore backup because "Find my phone" function is on for iCloud.  What can I do now???  Help!

    Can you log into icloud.com on a computer and turn it off there?

  • I have already update to iOS 6.1 on my iPhone 4. I have a problem to sync with the iTunes. I cannot backup, sync and transfer purchases from the iTunes. I can only restore the backup. Anyone has any idea about it?

    I have already update to iOS 6.1 on my iPhone 4. I have a problem to sync with the iTunes. I cannot backup, sync or transfer purchases from the iTunes. I can only restore the backup. Anyone has any idea how to solve this problem?

    also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

  • HT201210 says cannot sync iphone - backup is corrupt or not compatable -tells to delete iphone backup.  What to do?

    says cannot sync iphone - backup is corrupt or not compatable -tells to delete. what should i do.  I already uninstalled and reinstalled all apple software and the latest itunes version...to no avail

    I have this problem too can somebody please help where are all the apple helpers? This is ridiculous!!!!

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