Backup cannot restore into phone...
I have Nokia N82. There is some problem so I backup my data using Nokia PC Suite v7.1.180.46 software's application Nokia Content Copier v4.0 individual like Contacts, Messages, Calendar and Notes. I hard format my phone and reinstall PC Suite support into my phone. I restore my data but messages cannot restore into my phone. There are some very important sms in it so I want to restore my messages into my mobile so please help...
I want to tell that while backing up my data, there is no error occurred. All backups were successfully done. Contacts, Calendar and Notes are successfully restore but only message cannot restore.
I'm going through the exact same problem. I plugged in last night. Updated and when it came down to restoring it gave me the same message. Corrupt or not compatible.
Similar Messages
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TS1702 cannot restore the phone on the screen just show itunes logo and USB cable
cannot restore the phone while trying to download the ios 6
the screen shows only itunes logo and USB cableplug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:
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Cannot restore the phone after Tango(refresh with ...
Hello!
I cannot restore my phone after the Tango update. The Zune software says that there is a problem. I get the error code 801812E0. It is very frustrating! Has anybody the same issue?Hi,
Thanks for the feedback. You can not use the restore function in Zune to get information back to your phone. The restore function will completely rewrite the restored content including the OS and firmware.
You can sync music and other media files back using Zune. All contacts will be synced back as soon as you setup their accounts again in Settings>email+accounts and you can re-download apps using the app Reinstaller. For paid apps you can just select BUY again and you will be notified you have paid for the app and you can install it again after that.
Hope this helps, let us know if you have any further questions.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you! -
My iPhone 5s has stopped accessing wifi. I would like to restore the phone but it will not allow me to turn off "find my iPhone" in the settings tab since I cannot get to the net. Is there any other way to turn off "find my iPhone"
There is! Click here: http://support.apple.com/kb/ph2702
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what a nightmare,no phone for 3 days and no sign of any positive help from apple.done backup and restore as wifi on phone stopped working,error code 1 and now phone doesnt work at all,apple say other people having problem but havent heard of anyone else,really disappointed in way apple are keeping me hanging on,phone is only 4 mths old
My iphone is only 6 months old and I am experiencing the same problems. I have already had to have the phone swapped once with a phone that has a blown speaker. (The apple store is 2.5hours away so I havent been able to go back to replace the replacement) Since I did the ios 5 update, my phone says NO SERVICE and drops calls. It was speratic but last night, same ERROR message as you. As you know, if forces you to restore which caused me to loose valuable information and documents. insert loud profanity here _________. lol
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HT4623 i cannot restore my phone it says its in recovery mode
i cant restore my phone due to it telling me its in recovery mode y isnt it doing the thing
What iPhone do you have? And what version of iTunes do you have? Either on a Mac go to the iTunes menu and "About" or Windows go to Help then About. You'll need to have the latest version which is 11.0.1.
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I upgraded my iphone last night on the phone, today I cannot get the computer and the phone to work together. When I click restore iPhone, and my only choice is to restore and upgrade, when it starts the upgrade, it says the phone has not been restored. I did just upgrade the itunes on the computer also.
This may not solve your problem but may clear up a couple of things.
1: Re the connected to wi-fi, plugged in and locked thing is for automatic backups. It doesn't need to be plugged in or locked for it to work when you go to Settings > iCloud > Backup and tap Back Up Now. Mine completes the backup quickly without being plugged in or locking (but I don't have a lot to backup).
2: Locked just means the lock screen is on (press the sleep/wake button on top) -- it will work without a passcode (& again, the lock screen on is only required for the automatic backup).
3: You can see what is using your storage and maybe reduce some of it so that you don't have to pay for storage. Instructions in Manage your iCloud storage - Apple Support -
I have upgraded my iPhone using IO6. Before doing this operation the advises to me is to back up the phone, which I did using iCloud.
When I tried to restore the back it does not access my password which I have given to restore my password.if you cant remember the password of your back-up encryption, you can't back it up
You will have to restore as a new phone -
My daughter has forgotten her passcode. When I try to restore it through itunes, it does not allow me to do so because I had turned on the "find my iphone" feature upon activation. Is there a way to restore it if I can't get to the settings to turn the "find my iphone" off? Please help.:-0
Hi ApayneX7,
Thanks for visiting Apple Support Communities.
If you need to erase the iPhone and Find my iPhone is turned on, you may want to try this method:
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
You can find the article with these steps here:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
You can also try removing your device from Find my iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
All the best,
Jeremy -
Cannot restore my phone and left with logo and arrow to connect USB
I have followed instructions but results say that this an error and i have to restore. My information for my phone cannot be retores becasue everything is in safe mode. Need assistance
I am having this problem too.
My iPhone is currently in recovery mode and has been since last night.
When I connect it too iTunes it tells me to restore it but after 10mins into the restore it suddenly stops and says my iPhone cannot be restored.
I have tried restoring 6 times now and still haven't managed to get my iPhone working again.
Not sure what to do now........
Going to take it into my local Apple Store today and see what they have to say.
Thank god I have my old mobile for backup.
ADVICE ALL..........
KEEP A BACKUP MOBILE WITH YOU AT ALL TIMES
Kris. -
My iPhone 4S was upgraded from the 6.1.2 to 6.1.3 and I expierenced a major malfunction. Immeadily after the upgrade my daughter installed a 4 shared app then she went on line and downloaded AppCaster. The AppCaster crashed then my google latitude app crashed. Now my location services are frozen. Is there any way I can back up and restore my iPhone using my personal hotspot. I can't get to a public hotspot to use my icloud backup?
one cant use the personal hotspot feature to restore the device coz the phone will d/connect as soon the restoration process is underway. you will need a PC/laptop t ocomplete this process,in case you dont then ,maybe go to the apple store and request them to restore it for you from icloud
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Cannot restore my phone on itunes
cannot remember my passcode, my phone is saying it is disable. everytime i try to restore it on itunes after doing the press and hold thing, my phone starts to restore than stops nd goes back to disabled mode.why?? how can i fix it
Hi there NICOLE1159,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
mmy I phone 5 c is stuck on large close up (zoom)
i therefore can't get into the phone as the pass code to get in is difficult to get everytime you get two numbers I you can't get the other two
so this has caused the lockdowns ..many times... I am now waiting to try again in 23 minutes but same thing will happen again as all the numbers are not displayed on the screen
i I don't know if I have done anything as it was all working fine up to last night and been like this ever since
i I have taken out the sim and put back
aany help appreciated thanksThere are two ways to turn off Zoom:
1. Connect to iTunes. Go to the iPhone summary pane and click the "Configure Universal Access" button. Then turn Zoom off.
2. Double-tap the phone's screen with three fingers. Then go to Settings -> General -> Accessibility -> Zoom and tap the Zoom On/Off switch. -
Look i really need to know how to get back in my phone as it is for buissness and very desparate please answer asap
The manual expalins this.
Restore the iphone. -
I am failing to update my iphone 5s, after attempting to update the software to IOS8.2. I am getting the eroor message- unkown error (-1). What steps should l take
Hello UKBIRO2015,
Thank you for using Apple Support Communities.
I see you are unable to update your iPhone. If you are trying to update over the air, I would suggest trying to use iTunes via Wi-Fi, see this article:
Sync your iPhone, iPad and iPod touch with iTunes using Wi-Fi - Apple Support
If you are still getting the same errors, you may want to see the following article:
Get help with iOS update and restore errors - Apple Support
That article provides the following regarding that error:
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
Jeff D.
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