Backup Corrupt? iOS 8 Upgrade, Lost everything!

Hello!
So two days ago i was about to upgrade to iOS 8 from iOS 7 so i went ahead onto my mac and made a backup and restored my phone updated to ios 8 and tried to restore the backup. Now, it got to about half an inch from the end of restoring from backup and then it said "Iphone could not be restored backup corrupt or not compatible with iphone" ? I know computers are not perfect and im pretty sure there is nothing i can do about this but i downloaded a program called "Wondershare Dr Phone" and sure enough i could view all my pictures and all app data on that backup on this program but as soon as i clicked the restore button i was informed i had to pay £64 to buy the program! I have soooo many pictures i need from that backup and i was wondering if anyone knows a free program that is the same or if i cant somehow extract the pictures and videos?
Thank you for reading!

Same issue on my Ipad2 since updateing to iOS 8. Cell service drops, goes to No Service despite going in and out of airplane mode, going into settings and turning cell service off and back to on... The only "fix" is to do a reset and let the system restart. All of this is in an area with a solded history of good cell service and the device has never done this before.
I Would recommend to those who have not done this update on their iPad 2 to hold off if they rely on their iPad's cell service Until Apple fixes this glitch.
Also, spell check *****! There is no way I typed "solded" in the above sentence...

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How do I restore from last backup before IOS upgrade?

How can I restore from last backup before IOS upgrade?

You need to go into Settings > General > Reset > Erase all Content and Settings.
Once done you will be back as though it is a new iPhone and you can setup from the iCloud backup.

Backup error before iOS update - Lost everything - HELP?

Hi all,
I have a problem like many others: while updating iPhone to iOS 5, iTunes encountered a backup error (-50) and I lost all data (photo, video, notes, contacts) saved after the last backup (more than 1 year ago).
Talked with Apple Genius, it seems there is no way to recover lost data from my iPhone... this is very sad.
But I ask if someone has found maybe a solution: is there a chance maybe iTunes left some temporary files (I'm using Windows version) that I can scan? It's extremely important to recover the notes.
Hope someone can help.
thanks in advance

All you can do is to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

N96 backup prior to upgrade lost messages

Every week or so I take a back-up of my phone.
This morning when I attached it Nokia PC suite said it wanted to update. In the past that has been harmless so I permitted it. Then I took a backup.
There was a warning that the phone software/firmware was out of sync and should be upgraded. I did not upgrade at that point because the last time I upgraded the phone software all my messages were deleted without warning.
I did the backup, after which my in-box and sent items were empty and my personal folders and their contents missing entirely.
I attempted a restore. However the restore contained no messages.
I then disconnected and started again to get Nokia PC suit to detect the need for a phone firmware upgrade with it did and which I proceeded with. Still nothing in messages.
Did another restore which successfully restored my settings but still no messages.
I guess that an earlier back-up might have the data I want in it (missing the week or so most recent) and it may work although I shall not be able to tell until I get to the computer it was done on.
I would like to know if this mirrors other peoples experiences.
I consider it an considerable design fault that a phone firmware upgrade should be data-destructive but if that is unavoidable it is most certainly a serious and unacceptable fault that the process does not warn and provide the opportunity to make a backup before proceeding.
That a back-up procedure - done because I was already aware of the above issue - itself deletes data is beyond unsatisfactory: it is a major and critical bug that makes the software unfit for purpose.
Matthew

No suitable card reader to hand but I can connect the phone to a computer without PCSuite installed so its mass memory and MSD card appear as storage devices,
I have show hidden files on, show protected/OS files on, show file extentions.
The music files are there, there is stuff under Private I can't identify. Nothing obviously the messages. Small part of a screen shot if the system here allows. (Mmm... I'm exposing my musical tastes here, be kind!)
There isn't an option to select one memory device or another; just the types of data to be backed up. On this occasion I didn't check any of the user data file options (big, lengthy and I have multiple copies alreay) but did select messages and phone settings.
Matthew

I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one made AFTER the lost data. How can I access an older backup from the cloud?

I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one it made AFTER the lost data. How can I access an older backup from the cloud?

Why don't you talk to apple and find out if backup exists? That conversation with apple will stop your guessing.

My computer crashed, and I lost everything, includingmmovies and music not downloaded in I-tunes...what do I need to do to preserve these files when I upgrade to IOS 5 with the cloud service (I-pad 2)

I had a computer hard drive crash, and lost everything, including music and video I had transferred to my I-Pad 2 from other sources. The upgrade to the current OS warns me that I will lose all non-Apple downloads when I upgrade. I have lots of non-Apple music and videos that I cannot replace. What do I do????

Betsy, the place to look for the conduit settings is not in Palm Desktop, but in the HotSync Manager. This is found in the little Hotsync icon in the bottom right tool tray of your computer.
Click on it, choose Settings, then Applications. Highlight the conduit you wish to change, then click the "Configure" button. Choose the direction you wish. Don't click the "Default" button, or this will be the direction that will occur every time.
WyreNut
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If my post has helped you, click the Kudos Thumbs up!
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I upgraded my I-tunes and as a result lost everything!

I upgraded my I-tunes and as a result lost everything! My library is gone, my playlists are gone! This is very upsetting. Apple, what were you thinking? How can I restore back to preupgrade?

My earlier advice has been expanded in the light of recent posts. It may well be that your library can be recovered by replacing the current .itl file with a recent .tmp file, or "Previous Version" if Windows is saving those for you.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state. There is also the possibility that Windows (Vista or later) has created backup copies of the iTunes Library.itl file which may be found if you right-click on the current copy and select Restore Previous Versions.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Connected ipad to win 7 computer to upgrade it thru itunes. Says ipad has latest version but did not install correctly. Appear to have lost everything

Connected ipad to win7 computer to upgrade os as I needed to download an app. Says it has latest version but it did not install correctly. Ipad says hello,asks for language and location,wi-fi then options are set up as new ipad,restore from icloud or itunes backup. I think I have managed to backup over my good backup and lost everything. Ipad will not boot HELP

Hello RodneySmart,
Thanks for using Apple Support Communities.
From what I understand about your issues is that your iPad will currently not turn on. In attempt to resolve this issue please follow the steps in order below:
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Take care,
Alex H.

My brand new Macbook PRO crashed completely after it went through the iOS 10.7.4 update, I lost everything and Apple just wants to replace the HD and let me deal with the hassle.

Last Thursday May 10th I received a prompt from the Automatic Update to update the iOS to Ver. 10.7.4, set the start and was watching the progress when it stopped with an error message saying that it was not able to update, right below there was a buttom "RESTART", pressed the buttom and waited to re-boot.....That was the end of my computer, somehow the update crashed my HD beyond recover, it would only show the gray screen with Apple logo in the center and kept beeping, BEEP BEEP BEEP.....PAUSE.....BEEP BEEP BEEP.....PAUSE.....on and on and on and it never past that.
Friday May 11 I took it to a retailer where I received the bad news that the HD was crashed and the teck couldn't even try to copy anything from it as it couldn't locate it. I checked iCloud on a hope that all my stuff would be there but new surprise, iCloud didn't kept all of my stuff as it was programmed to.
Now here is the funny part, the tech from the retailer informed me that the only thing they could do was to order a new HD for my 4 months old Macbook and that the time to have my computer back will be at least 15 days, now that is the funny part, I fail to understand why do I have to suffer the hassle of loosing all my data plus wait at least 15th days to have my computer back (meanwhile loose work) on a problem caused by Apple, PROBLEM, not machine defect, clearly my computer had no problem untill I followed the procedure to update.
On Saturday May 12 I contacted Local Apple Support (I have failed to mention that I live in Brasil) and they informed me that what the dealer said was the only thing that could be done, too bad for me if I lost everything, going to loose several days of work and whenever I receive my computer back will have to re-construct all my life and deal with the forever lost data.....DEAL WITH IT
After a couple of discussion with Apple Support and the Dealer, I made my decision to take the Macbook to the dealer today for repair and meanwhile I'm opening a case with the Brazilian Justice to have Apple honor with all the trouble and hassle that it is causing me, it's said that I have to take this type of action as I'm a very fan of Apple and it's products, have had several iPods, iPhones, Macbooks, Keyboards, Mouses, Apple TV, etc.....This i the first time I have a problem with a Apple product and got a taste of the "Apple Care", it seems like Apple is more concerned on seeling products then keeping long time customers happy.
One last thing, today when I was at the dealer to drop my computer for repair, the Technician informed me that he also had a computer crashed and the HD erase on Sunday May 13th in the same way of mine, after the update everything was gone, also he said that we were not the only ones, iPads and iPhones were going trough the same situation, update causing complete breakdown.
WORD OF ADVISE, BE 1000% SURE THAT YOU HAVE EVRYTHING BACKED UP BEFORE YOU GO THROUGH AN UPDATE.

rvalezin wrote:
If I need to back-up every hour of my life in order to be able to save everything from something like this I won´t do anything else.....at least we should be able to trust that Apple tests this updates so situations like this won´t happen.
That's exactly what Time Machine does for you. It backs up every hour, so you don't have to. While it is backing up, you keep on working. Time Macvhine came with your Mac and you chose not to use it.
The 10.7.4 update did not cause your hard disk to fail. Hard disk fail due to mechanical causes. They are extremely reliable, but that doesn't mean every hard disk will last a long time. Your mileage WILL vary!
If you are dependent on your computer and the data stored on it, then you should make sure you have AT LEAST two copies of all data and probably three or four. You should use at least two means of backing up in case the backup software has a problem. And you should consider having a backup computer if you live in an area where replacement takes too long (whatever too long is for your business).
Apple hardware and software is very, very good. You have documented your experience of this. But NO hardware or software is perfect. You also have experience of this.
It is YOUR responsibility to ensure that your system is set up to protect your data and availability of computing resources.

I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

- If you used PhotoStream then try getting some of them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html

Trouble with Maverick, lost everything on MBP upgrade?

Im not sure what to do next, and afraid I may have lost everything a moment ago
so would really appreciate some help at the moment.
-- Last night I started downloading the Maverick upgrade from app store, woke up and pushed the button to start the install.
-- The screen was showing the green bar at the end stage of the install for an hour, even though it was saying "less than a minute remaining"...
-- I didn't know what to do, so I abandoned without thinking and shut down => restarted => now the computer is taking me through the steps as it did when I first bought the computer.
-- Im afraid I may have wiped the system clean when I aborted the install (?)
-- I started going through the steps, but then stopped when I realized what was happening. Shut down again, restarted in "safe mode" but still getting the set-up (choose your main language) welcome page.
What can I do to get my data back? I moved over to an iMac recently so havent been backing it up with time machine, have a few very important files on the desktop that I would really like to try and recover...
I know this was lame to not have a backup.
Any advice from any of the pros out there,
please help!

Hi, I had exactly the same situation.
Yesterday I managed to reinstall without loosing any data.
I did following:
1) I have installed Maverick OSX once again to external HDD. I pressed CMD-R when booting and selected second option Reinstall OSX and have chosen external drive.
Then I booted from external HDD and WAS ABLE to access all my data on internal HDD. So I did BACKUP and copied them all out to ext HDD.
2) I removed external HDD with backup and pressed CMD-R during restart. I have selected again second option to Reinstall OSX (this time on internal HDD). Everything went smoothly (except the last minute was much longer, but don't panic again - shame on Apple) after installation has completed and did natural reboot I had all my profiles and all my data ready in computer. No need to restore anything from backup
Vladimir

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!

Restore your iPhone with the backup for your iPhone or as new.

Wary about upgrading my wife's 3gs from ios4 to ios6. will the data associated with an app be lost or will it be restored from the backup after the upgrade completes. There is no way to export, email or even print the data contained in the app

wary about upgrading my wife's 3gs from ios4 to ios6. will the data associated with an app be lost or will it be restored from the backup after the upgrade completes. There is no way to export, email or even print the data contained in the app so I am concerned

If the backup and restore takes place properly, you shouldn't have any issue as millions of people have done an update from iOS 4.

Im new to the iCloud and Mac in general. After experincing a hard drive crash out of the blue, I lost everything. I want to make sure this doesn't happen again. I show backups for my iPhone and my daughter's iPod but my mac doesn't exist. How do I fix tho

I'm new to the iCloud and Mac in general. After experiencing a hard drive that went out of the blue, I lost everything. I wanted to use the icloud to back my documents up. I went into the iCloud under settings but it only shows my iPhone and daughter's iPod. How do I get my Mac to back up too? Is there something I need to use to have the documents back up?

You cannot back up your Mac to iCloud. Even backing the whole thing up to another online service would be dubious because it would take a very long time. You should buy an external hard disk and back up to that - even better, buy two and use one to make a Time Machine backup and the other to clone your Mac from time to time, thus giving you a backup from which you can boot in an emergency.
If you wanted to back up a suitably sized selection of data to an online service there are a number of third-party methods available, some of which are examined here:
http://rfwilmut.net/missing3

I plugged my iPhone for the first time to my computer,the iTunes screen came up and asked if I wanted to register the phone as a new phone or with the backup from my iPod. By accident, I clicked on the backup from my iPod, and I lost everything.

Hi,
I plugged my iPhone for the first time to my computer. The iTunes screen automatically came up and asked if I wanted to register/set-up my iPhone as new phone or using the backup from my iPod. Without knowing what was going to happen, I clicked on the backup from my iPod and then I lost everything I already had in my phone: mostly contacts and pictures. Although afraid of the answer, is there a solution to retrieving the info, especially the pictures?
Thank you!

by any chance did you do a back up to iCloud? if not there isn't a way to retrieve lost info with out a back up.

Backup Corrupt? iOS 8 Upgrade, Lost everything!

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