Backup corrupt or not compatible?

hi, I've updated my iPad to iOS 5, however when I try to restore to my previous backup, the message "iTunes could not restore the iPad because the backup was corrupt or not compatible".. How do I fix this? Thanks!

Hi I have the same problem - but with Iphone
And I find the problem why Itunes after install new OS5 cant restore backup - because during backup antivirus MCAFEE kills some files from BACKUP directory. I think it was picures from my PHOTOS.
When I delete last BACKUP from iTunes and SYNC my Iphone like first time usage. And everything will be on own places - notes, contacts, applications with saves, etc. AND lost ALL my PHOTOS. But !!!!!! happens more horror problem - my Iphone cant calls from CONTACTS!
When I tap to CONTACTS from main menu - iPhone shows for me contact list - when I tap to separate person iPhone drop me out to main menu without expanding VC card with photo and number. ALSO when iTunes SYNC my iPhone it shows ne next message :"itunes could not sync contacts to the iphone because the contacts are in use by the iphone.Close the contact setting in iPhone and sync again"
IS THIS BUG WITH NEW OS5??????
Please help to fix it ASAP!!!!
P.S. did the same way with iPAD2 with turning of MCAFEE and Ipad2 restore without message " "iTunes could not restore the iPad because the backup was corrupt or not compatible" - everything was fine.

Similar Messages

  • Backup corrupt or not compatible with iphone

    Hi,
    whenever i try to Backup my iPhone (4S) either on my Mac or iCloud it says "backup corrupt or not compatible with iphone "
    i ve been trying different Solution given here
    1) Deleting Backup from Device Preferances ( it is already empty . i cant see anything der )
    2) trying to navigate Backup in Apllication Support > Mobile Sync ( But der is no such Folder der )
    Please guide me thru.

    MeCheleBrenee wrote:
    Hi...
    I'm trying to erase the restored backup on my MacBook Pro that was meant for my iPhone 5... I found out the software is corrupted and continued to affect my phone. Where do I find it And how do I erase it to start all over?
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    In Windows, the fastest way to get to your backup folders is:
    - (Windows 7 and below) Start -> Run -> type %appdata% (with the percents) and press return.
    - (Windows 8) Search -> type %appdata% (with the percents) and press return.
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    You can match your device identifier with the backup folder name by clicking on the Serial Number field in iTunes (which will switch it to your device identifier.) Delete (or rename, if you're worried about making a mistake) the folder with the matching identifier.
    I know this thread is about a corrupt backup blocking updating the backup process, but in case anyone is having a corrupt backup blocking a restore (a much scarier problem,) and you don't have the original device/data to make a new backup, I hope you'll take a look at the information I've been writing about fixing backups on my company's blog:
    http://deciphertools.com/blog/2014_07_11_itunes_could_not_restore_backup_corrupt /
    We have been looking at fixing the corrupted backups, which may be helpful for you!
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  • Why is my ipod touch saying "backup corrupt or not compatible" error message?

    My iPod touch has been fine for years and I only really add new music sporadically. Now I am getting an error message saying that it cannot back up my iPod because it is corrupt or not compatible with the iPod. I have already done a factory reset and it still has not fixed the issue.

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  • BACKUP CORRUPT OR NOT COMPATIBLE WITH IPOD

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    Hello EmSpitz,
    And welcome to Apple Discussions!
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    http://imgur.com/Y1EKy.png

    MeCheleBrenee wrote:
    Hi...
    I'm trying to erase the restored backup on my MacBook Pro that was meant for my iPhone 5... I found out the software is corrupted and continued to affect my phone. Where do I find it And how do I erase it to start all over?
    On a Mac your backups are in /Users/<your username>/Library/Application Support/MobileSync/Backup
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    In Windows, the fastest way to get to your backup folders is:
    - (Windows 7 and below) Start -> Run -> type %appdata% (with the percents) and press return.
    - (Windows 8) Search -> type %appdata% (with the percents) and press return.
    From Application Data, navigate to Apple Computer, Inc. -> MobileSync -> Backup.
    You can match your device identifier with the backup folder name by clicking on the Serial Number field in iTunes (which will switch it to your device identifier.) Delete (or rename, if you're worried about making a mistake) the folder with the matching identifier.
    I know this thread is about a corrupt backup blocking updating the backup process, but in case anyone is having a corrupt backup blocking a restore (a much scarier problem,) and you don't have the original device/data to make a new backup, I hope you'll take a look at the information I've been writing about fixing backups on my company's blog:
    http://deciphertools.com/blog/2014_07_11_itunes_could_not_restore_backup_corrupt /
    We have been looking at fixing the corrupted backups, which may be helpful for you!
    (Note: As I mentioned, I work for the company I'm linking to above, so I stand to benefit, either financially or otherwise, from the links I'm recommending.)

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