Backup damaged - delete the backup?

Hi all,
last week itunes crashed during synching my ipod nano. The capacity of the ipod seems to be too small for my huge mediabank. Whatever, now itunes does not synch my iphone 3GS anymore which is even worse.
Itunes posts a messange that says "itunes could not backup Saschas iphone, because the backup is damaged or it is not compatible to iphone" Please delete the backup and try again."
Does anybody knopw where I can delete the backup? I could not find anything about it in the itunes menuebar.
Thx in advance 2 all

Hi I encountered the same problem, except that it happened when I tried to upgrade to OS4.2.
If I do what is suggested above, will all my setting/apps/pictures, etc be erased from the phone?
Thank you very much..

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Deleting a backup deletes the backup only from the iCloud storage, not anything on the iPhone.
The iPhone's iCloud backup will be updated at some point - automatically when the iPhone is connected to an available wi-fi network while connected to a power source unless the iCloud backup is turned off on the iPhone.

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It still didn't work...
Within this commonfiles\apple folder, there is only one folder, labeled "Internet Services." Within this folder, there are 6 folders, labeled:
APLZOD.resources
BookmarkDAV_client.resources
CoreDAV.resources
iCloud.resources
iCloudServices.resources
ShellStreams.resources
Within all but CoreDAV and BookmarkDAV_client, there are multiple different folders, all labeled starting with a two letter (acronym I believe, for different languages) then .lproj (for example, a folder is labeled "ar.lproj".
In each of the folders of APLZOD.resources, there is a file labeled "APLZODlocalized.dll."
In all of the folders containing the multiple .lproj folders, there are likewise "name"localized.dll files contained.
In the BookmarkDAV_client and Core DAV folders, they each contain only one file, "Info.plist"
I attempted to delete all of these files, and still, the FileAssassin could not delete them. I unlocked one of them for instance, and I tried to delete the file myself (thru windows explorer and just clicking delete), and I still had the same issue of coming eventually to the window requesting me to "try again" to have permission.
What can I do?? I'd like to avoid Unlocker, but if it really is a reliable and SAFE program, and someone knows a SAFE place to download it from, I'd appreciate it very much so!!
thanks!!

HT4847 I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

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Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

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You can delete the backup without any problem. Only the backup will be deleted from iCloud and nothing else will be deleted, so you can do it without worrying about losing data on iCloud or your devices

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Is it a USB hard drive? USB hard drives have the problem of not giving full speed if they are hooked up on the same bus as keyboards and mice. Double check your profiler to make sure that is not a problem. If it is Firewire, make sure there aren't other firewire devices in use at the same time. I recommend not only keeping a Time Machine backup, but also a clone, and if you do use Time Machine, to make sure the Time Machine drive or partition is at least twice the size of the original drive.

How to delete the old backup in time machine?

Hi all,
As I have use the TM for a year,the backup folder is on a network dirve. HOw can I delete the old backup (eg 6 months ago) in order to release more space?
Thank you
Gary

Hi, and welcome to the forums.
I'll assume you mean a NAS (Network Attached Storage) device, not a Time Capsule or external HD connected to a Time Capsule or other Mac on your network.
If so, you can delete individual backups via Time Machine. See #12 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum). That may not seem to gain any space, since the backups are in a rather odd container called a +sparse bundle.+ It won't shrink automatically when you delete things, but the space will be reused for new backups.
You may be able to limit the size of the backups by limiting the amount of space available to Time Machine on the NAS, but you'll have to use whatever facilities the NAS supplies, not OSX. Some allow the disk to be partitioned as on a normal disk, or allocate space to shares.

How do I delete my old iPhone backup since I can not back up my new phone. Will I lose any pictures? Can you ever see what is actually on the cloud? Last, how do I delete the old iPhone back up. Thanks, been trying to do this for a long time.

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Deleting the backup only permanently deletes the backup from iCloud. It doesn't do anything to the data currently in your account or on your devices. To delete it, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of the device that you want to delete the backup for, then tap Delete Backup.
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How do I delete a folder that I moved to Trash from my external backup drive when a virus was detected? Trash will not delete the folder.

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Sophos may not have been able to remove the infection from inside a file which is why they suggested manual removal.
You might consider downloading and running ClamXav first and see if it can't do better than Sophos.
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iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

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Can't back up my Iphone5 to my macbook pro, it tells me it may be corrupted, also I don't know how to delete the old backup to redo it

Hi Caveman337,
Welcome to the Support Communities! The resource below will explain how to delete an old iTunes backup. Before you do this, I would suggest creating an iCloud backup of your iPhone.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977
Back up using iCloud
If you're using iCloud, it can automatically back up your content. Use these steps to turn on iCloud Backup:
Tap Settings > iCloud > Backup. If you're using iOS 7 or earlier, tap Settings > iCloud > Storage & Backup.
Tap iCloud Backup to turn it on.
Tap Back Up Now.
After you turn on iCloud Backup, iCloud will back up your content automatically. You can return to this screen to see when the last back up happened.
Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support
http://support.apple.com/en-us/ht4946
Where your backups are stored
The folder where your backup data is stored depends on your computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Delete a backup
If you want to delete a backup created by iTunes:
Open iTunes Preferences:
Mac: Choose iTunes > Preferences.
Windows: Choose Edit > Preferences. Learn how to turn on menus in Windows 7 and 8.
Click Devices. (The iOS device doesn't need to be connected.)
iTunes will show the phone number, International Mobile Equipment Identity (IMEI) number, and serial number of the backed up iPhone when you position your mouse pointer over a backup. (Only the serial number will be shown for iPad and iPod touch). You can use this to find the backup you want to delete.
Select the backup you want to remove.
Click Delete Backup.
When prompted, confirm that you want to remove the selected backup by clicking Delete Backup.
Click OK to close the iTunes Preferences Window.
Backups that have a date and time stamp in the backup name are copies of backups created by restoring the iOS device. The date and time in the left column are when the restore-from-backup occurred. The date and time in the right column are the last synced date; this shows how current the data is.
I hope this information helps ....
- Judy

HT1766 I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved

I cannot backup my iphone, it keeps telling me the backup is corrupt and not compatible. All forums have suggested I delete the last backup but that was months ago and I'm afraid if I do that and it still doesn't work, I won't have anything saved. Can anyone help?

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

Deleting the time machine backup from an external hard drive

I wanted to delete the backup because I got another hard drive for that and wanted to free up the space on this one that I had been using for that, and so I moved the whole Backups.backupdb file to the trash. I think I've learned the hard way that is not the way to do it. Now I can't get it out of the trash, and it continues to take up space on the hard drive. Secure empty doesn't do it. I repaired permissions, and the drive itself in disk utilities, which didn't help. I have a lot of other stuff on that disk which I would like to keep, so I don't want to wipe the whole thing. Please help.

Next time just use Disk Utility and Erase the Drive, it will be much faster and a whole lot less trouble.
In fact it might not hurt to do that as well, after you get the Trash emptied.

Backup damaged - delete the backup?

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