Backup error -19 with iPhone 3G
Since the latest version of iTunes and iOS 4 I keep getting an error that iTunes cannot make a backup, the details of the error are:
2010-08-13 09:27:51.000 iTunes296:20b: restore library built Jun 4 2010 at 01:46:12
2010-08-13 09:27:51.000 iTunes296:20b: iTunes: iTunes 9.2.1
2010-08-13 09:27:52.000 iTunes296:20b: iTunes: Current software version: 8A306
2010-08-13 09:27:52.000 iTunes296:20b: iTunes: Software payload version: 8A400
2010-08-13 09:30:13.000 iTunes296:20b: iTunes: Backup error -19
Apple's support page tells me to change the settings according to this page
http://support.apple.com/kb/TS1275 under specific codes:
Error -19: The full text of this error is: "iTunes could not sync to the iPhone 'iPhone name' because an unknown error occurred (-19)". This error can occur when you attempt to update an iPhone 3G to a later version of the software and iTunes attempts to back up iPhone while it is syncing. To resolve this issue:
1. Uncheck "Automatically sync when this iPhone is connected" from the iTunes Summary tab.
2. Eject iPhone.
3. Reconnect iPhone.
4. Select Update.
Done all of this but makes no difference.
Here in Holland Apple tells me to contact T-mobile for everything iphone related and T-mobile tells me to contact Apple.
Unbelievable that a 2-year old product is now becoming defunct because of software-updates. Bad customer service on the part of Apple.
The only solution seems to be buying an iphone 4.
Something I was planning on but this experience is so frustrating that I am reconsidering. If this is what happens to 3G users after 2 years, what will happen to 4 users 2 years from now?
Updated to itunes 10, same problem. Absolutely zero feedback from Apple, dissapointing to say the least...
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That error often indicates a hardware failure.Try restoring a few more times. If it consistently gives you that error, make an appointment at the genius bar to have it looked at.
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ITunes 9.1.0.79 error syncing with iPhone
I have never had a syncing error with iTunes 9.03 and below, but since upgrading to 9.1.0.79, I get the following error:
"The iPhone 'XXXXX's iPhone' cannot be synced. There is not enough memory available."
My iPhone still has over 5GB of free memory, my computer has 3GB of RAM, and my hard drive has 36GB of free space. Which "memory" is lacking? I suspect this is a bug in iTunes 9.1.0.79.
Anyone else out there with the same problem? Or perhaps any suggestions?
Thanks.
Here is a log from the iPCU (hint, hint, any Apple techies reading this):
Fri Apr 9 01:32:05 unknown SpringBoard[24] <Notice>: MultitouchHID(208b30) uilock state: 1 -> 0
Fri Apr 9 01:32:05 unknown SpringBoard[24] <Notice>: MultitouchHID(376f330) device bootloaded
Fri Apr 9 01:32:13 unknown SpringBoard[24] <Notice>: MultitouchHID(208b30) uilock state: 0 -> 1
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Warning>: SB SYNC: iTunesSyncRequestedStart 0
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Warning>: SB SYNC: beginSyncing 1
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Notice>: MultitouchHID(208b30) uilock state: 1 -> 0
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Warning>: SB SYNC: didShowSyncPanel 2
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Warning>: SB SYNC: _notifyAppsSyncWillBegin 2
Fri Apr 9 01:32:19 unknown SpringBoard[24] <Notice>: MultitouchHID(376f330) device bootloaded
Fri Apr 9 01:32:24 unknown misagent[1634] <Error>: profile not valid: 0xe8008011
Fri Apr 9 01:32:29 unknown BackupAgent[1640] <Warning>: BackupAgent starting up...
Fri Apr 9 01:32:29 unknown BackupAgent[1640] <Warning>: Backup session starting
Fri Apr 9 01:34:52 unknown com.apple.mobile.lockdown[16] <Notice>: receive secure message timeout!
Fri Apr 9 01:34:52 unknown lockdownd[16] <Error>: (0x83e800) handle_connection: Could not receive USB message #8 from unknown. Killing connection
Fri Apr 9 01:34:59 unknown SpringBoard[24] <Warning>: SB SYNC: iTunesSyncHasCompleted 2
Fri Apr 9 01:34:59 unknown SpringBoard[24] <Warning>: SB SYNC: didEndSyncing 5
Fri Apr 9 01:35:00 unknown SpringBoard[24] <Warning>: ITDBPrepServerPostProcessRun: [BEGIN] looking up itdbprepserver.
Fri Apr 9 01:35:00 unknown itdbprepserver[1657] <Warning>: starting up.
Fri Apr 9 01:35:00 unknown itdbprepserver[1657] <Warning>: acquired iTunes sync file lock.
Fri Apr 9 01:35:00 unknown itdbprepserver[1657] <Warning>: acquired itdbprep file lock.
Fri Apr 9 01:35:00 unknown itdbprepserver[1657] <Warning>: posting com.apple.itdbprep.notification.willBegin
Fri Apr 9 01:35:00 unknown SpringBoard[24] <Warning>: ITDBPrepServerPostProcessRun: [-END-] looking up itdbprepserver. success = 1
Fri Apr 9 01:35:01 unknown itdbprepserver[1657] <Warning>: BEGIN processing command: com.apple.itdprep.command.runPostProcess
Fri Apr 9 01:35:01 unknown itdbprepserver[1657] <Warning>: [BEGIN] ITDBPostProcessController...
Fri Apr 9 01:35:01 unknown com.apple.itdbprep.server[1657] <Notice>: warning: Could not compile statement SELECT value FROM _SqliteDatabaseProperties WHERE key = ?;: no such table: _SqliteDatabaseProperties
Fri Apr 9 01:35:01 unknown com.apple.itdbprep.server[1657] <Notice>: warning: Could not compile statement SELECT value FROM _SqliteDatabaseProperties WHERE key = ?;: no such table: _SqliteDatabaseProperties
Fri Apr 9 01:35:01 unknown com.apple.itdbprep.server[1657] <Notice>: warning: Could not compile statement SELECT value FROM _SqliteDatabaseProperties WHERE key = ?;: no such table: _SqliteDatabaseProperties
Fri Apr 9 01:35:02 unknown itdbprepserver[1657] <Warning>: [BEGIN] Post Processing...
Fri Apr 9 01:35:02 unknown itdbprepserver[1657] <Warning>: Skipping iTunes Commands.
Fri Apr 9 01:35:02 unknown itdbprepserver[1657] <Warning>: Running Misc Commands...
Fri Apr 9 01:35:02 unknown itdbprepserver[1657] <Warning>: Running Sorting Process...
Fri Apr 9 01:35:08 unknown SpringBoard[24] <Notice>: MultitouchHID(208b30) uilock state: 0 -> 1
Fri Apr 9 01:35:12 unknown itdbprepserver[1657] <Warning>: Running Create Triggers...
Fri Apr 9 01:35:12 unknown itdbprepserver[1657] <Warning>: [-END-] Post Processing.\n\nStats\n\ttotalMLSITDBPostProcessing=10.10s\n\tcommands=0.01\n\tm isc=0.54s\n\ticuSort=9.11s (MLSicudata=1.07s, MLSicu_secdata=0.34, dropIdx=0.05, normalize=0.55, update_orders=4.02, tStatsICUOther1=0.02, createIndex=4.06)\n\n
Fri Apr 9 01:35:42 unknown itdbprepserver[1657] <Warning>: * STARTING: DB Backup (CREATE-NEW) *
Fri Apr 9 01:35:42 unknown com.apple.itdbprep.server[1657] <Notice>: warning: Could not compile statement INSERT INTO itemtocontainer (item_pid, container_pid) SELECT item.pid, ? FROM item WHERE (((item.media_kind & ?) OR (item.media_kind & ?)) AND ((item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)) OR (item.genre_id = (IFNULL(SELECT genre_map.id FROM genre_map WHERE genre_map.genre, '') COLLATE ML3SearchCollation = ?)))): near "SELECT": syntax error
Fri Apr 9 01:35:43 unknown itdbprepserver[1657] <Warning>: * FINISHED: DB Backup (CREATE-NEW, time = 1.60s) *
Fri Apr 9 01:35:43 unknown itdbprepserver[1657] <Warning>: Initializing MusicLibrary
Fri Apr 9 01:35:44 unknown itdbprepserver[1657] <Warning>: [-END-] ITDBPostProcessController.\n\nStats\n\ttotalTime=43.34s\n\tensureIndices=23.58\ n
Fri Apr 9 01:35:44 unknown itdbprepserver[1657] <Warning>: DONE processing command: com.apple.itdprep.command.runPostProcess
Fri Apr 9 01:35:45 unknown itdbprepserver[1657] <Warning>: posting com.apple.itdbprep.notification.didEnd
Fri Apr 9 01:35:45 unknown itdbprepserver[1657] <Warning>: Releasing locks.
Fri Apr 9 01:35:45 unknown itdbprepserver[1657] <Warning>: exiting now.The problem continues with the recent update to iTunes v. 9.1.1.12.
The last version which worked perfectly was 9.0.3
Please advise. -
Backup error finished with error on DEV Server
Dear all ,
Online backup finished with error . pls check the below logs .
BRBACKUP Show action/Deatils :
BR0018I Waiting for the next offline redo log file...
BR0056I End of database backup: bedtrieb.ant 2010-07-28 11.27.20
BR0280I BRBACKUP time stamp: 2010-07-28 11.27.20
BR0052I BRBACKUP completed successfully
BR0280I BRBACKUP time stamp: 2010-07-28 11.27.20
BR0291I BRARCHIVE (action ID aedtrieb) will be started with options '+bedtrieb.ant,154235420672,IRDB01,41:749782 -jid ALLOG20100728104441 -d tape -c force -p initIRD.sap -cds'
BR0280I BRBACKUP time stamp: 2010-07-28 11.32.18
BR0261E BRBACKUP cancelled by signal 15
BR0056I End of database backup: bedtrieb.ant 2010-07-28 11.32.18
BR0280I BRBACKUP time stamp: 2010-07-28 11.32.18
BR0054I BRBACKUP terminated with errors
BRARCHIVE Show action/Deatils :
BR0226I Rewinding tape volume in device /dev/rmt3 ...
BR0351I Restoring /oracle/IRD/sapreorg/.tape.hdr0
BR0355I from /dev/rmt3.1 ...
BR0278E Command output of 'LANG=C cd /oracle/IRD/sapreorg && /usr/sap/IRD/SYS/exe/run/brtools -f detach LANG=C cpio -iuvB .tape.hdr0 < /dev/rmt3.1':
Cannot create <.tape.hdr0> (errno:13)
10 blocks
.tape.hdr0
BR0280I BRARCHIVE time stamp: 2010-07-28 11.32.04
BR0279E Return code from 'LANG=C cd /oracle/IRD/sapreorg && /usr/sap/IRD/SYS/exe/run/brtools -f detach LANG=C cpio -iuvB .tape.hdr0 < /dev/rmt3.1': 2
BR0359E Restore of /oracle/IRD/sapreorg/.tape.hdr0 from /dev/rmt3.1 failed due to previous errors
BR0218E Checking label on volume in device /dev/rmt3.1 failed
BR0280I BRARCHIVE time stamp: 2010-07-28 11.32.04
BR0226I Rewinding tape volume in device /dev/rmt3 ...
BR0007I End of offline redo log processing: aedtrieb.cds 2010-07-28 11.32.18
BR0280I BRARCHIVE time stamp: 2010-07-28 11.32.18
BR0005I BRARCHIVE terminated with errors
Kindly adviseHi Varathu,
i got error at the end of BRarchive .... Kindly check the last few lines of Archive log ...
BR0014I 51 of 52 offline redo log files processed - 2075.860 of 2080.542 MB done
BR0204I Percentage done: 99.77%, estimated end time: 14:29
BR0001I **************************************************
BR0202I Saving /oracle/IRD/oraarch/IRDarch1_13485_660949939.dbf
BR0203I to /dev/rmt3.1 ...
#ARCHIVE.. /oracle/IRD/oraarch/IRDarch1_13485_660949939.dbf
#SAVED.... IRDarch1_13485_660949939.dbf IRDB02/364
BR0280I BRARCHIVE time stamp: 2010-07-27 14.29.25
BR0014I 52 of 52 offline redo log files processed - 2080.542 of 2080.542 MB done
BR0204I Percentage done: 100.00%, estimated end time: 14:29
BR0001I **************************************************
BR0016I 320 offline redo log files processed, total size 13300.875 MB
BR0202I Saving space_log
BR0203I to /dev/rmt3.1 ...
BR0202I Saving det_log
BR0203I to /dev/rmt3.1 ...
BR0202I Saving sum_log
BR0203I to /dev/rmt3.1 ...
BR0280I BRARCHIVE time stamp: 2010-07-27 14.29.43
BR0226I Rewinding tape volume in device /dev/rmt3 ...
BR0351I Restoring /oracle/IRD/sapreorg/.tape.hdr0
BR0355I from /dev/rmt3.1 ...
BR0278E Command output of 'LANG=C cd /oracle/IRD/sapreorg && /usr/sap/IRD/SYS/exe/run/brtools -f detach LANG=C cpio -iuvB .tape.hdr0 < /dev/rmt3.1':
Cannot create <.tape.hdr0> (errno:13)
10 blocks
.tape.hdr0
Kindly suggest -
Time Machine Backup error message with iMac.sparsebundle (error 109).
I get an error that the backup disk image "/volumes, <my name> Time Caps/<my name> iMac.sparsebundle" could not be accessed (error 109). How do I correct this? Thanks.
Take a look here
https://discussions.apple.com/thread/2142747?threadID=2142747&messageID=10782279 #10782279 -
Server error message with iPhone
I am getting a server unavailable message when trying to access email on yahoo. My iPhone won't let me add account. It has been working fine so far. Have been having a similar problem recently with my iPad. Have tried deleting an re adding acct and restarting phone. Anyone else had this problem?
Seems to be an Exchange 2010 issue: http://blogs.technet.com/b/exchange/archive/2010/09/01/3410888.aspx
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JDeveloper 11.1.2.0.0 Version Application wizard : File Backup Error
hi
As shown in the scenario (sc1) screencast at http://screencast.com/t/GA7OcgYZ
the JDeveloper 11.1.2.0.0 Version Application wizard can fail sometimes, showing a "File Backup Error" dialog, with the message
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D:\screencast\VersionAppLockedIssueApp-v0.01\VersionAppLockedIssueApp\Model.
Check that there are no file system explorers viewing files in this location and that none of the files are open in other applications before resuming."
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It should be possible to reproduce the behaviour using the example application
at http://www.consideringred.com/files/oracle/2011/VersionAppLockedIssueApp-v0.01.zip
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First open the application and also open the file "browseEmployees.jsf" in design view.
After that, as it seems, the Version Application wizard fails.
Note that it might be relevant that I am using Windows 7, as I can imagine that this could behave differently when using JDeveloper on other operating systems.
Also note, if I try to ZIP the application folder (instead of using the Version Application wizard) after opening the file "browseEmployees.jsf" in design view, I get a message like "WARNING: The process cannot access the file because it is being used by another process.
: D:\screencast\VersionAppLockedIssueApp-v0.01\VersionAppLockedIssueApp\.data\00000000\je.lck ",
as can be seen in the scenario (sc2) screencast at http://screencast.com/t/rFiL47Bil
As it seems that the Version Application wizard has managed to commit the source files, one workaround could be to checkout the source in another location and continue working there.
Other suggestions to avoid this issue, or deal with it, are welcome.
questions:
- (q1) Can this "File Backup Error" behaviour for the Version Application wizard be reproduced?
- (q2) How can this "File Backup Error" behaviour for the Version Application wizard be explained?
many thanks
Jan Verveckenfyi
Today I noticed that there is a My Oracle Support note about this:
- note id 1353389.1 , "In JDeveloper11.1.2.0.0 the Version Application Wizard Failed with the Error: File Backup Error "
Its "Solution" section currently says:
"The problem is still investigated by development.
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regards
Jan -
Backup error during iOS5 update
Just trying to update my ipad2 to iOS5 and iTunes gives me a message - unable to backup error -54, with the option to continue but lose all the data. Backs up perfectly during a normal sync - just won't do it for the update. Does anyone know why this error is hapenning and what to do about it please?
http://support.apple.com/kb/TS3694#error48
-
While making a backup copy in Itunes of my Iphone I receive the following error message: While making a backup copy of this iPhone (-35) an error has occurred. Do you want to continue with altering this Iphone? When you continue al the material on this Iphone will be lost.
I reinstalled iTunes but that dit not help. After synching iTunes with my iPhone it also asks to authorize my pc and when i Click on ok, it says it is already authorized.
Please can somebody help me, so I can make backup.
Greetz,
DerkIt's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key. -
I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !
Can you access other apps? Can you acess the internet? Can you access applications that use internet besides facebook?
If answer is yes to all of these; contact Facebook. -
I have installed 0S5 but restoring the backup doesn't work. the following messages appears: An error accurred while restoring this iphone (-20), followed by another message: because the backup was corrupt or not compatible with iphone being restored (my iphone is 3GS), I tried restoring the factory settings and then restore the backup, but the same problems and I have lost all my contacts, pictures etc
Hi Ckuan,
Thanks a lot for your advice.
Deleting the correupted back up means to delete the information of one month since the last back up I made is one month ago.....right?
This back up I made right before I restored my iphone. During the restore however my OS was upgraded to 5.1.1. and reading the comments on the internet it seems I am not the only one whom experience this problem.
Can it be that if I downgrade my OS back to 5.1. the back up will not be considered as corrupted? If so, how do I downgrade the iphone?
Thanks in advance. -
cant backup my iphone 4s , error ( coudnt backup this iphone becouse the backuo was corupt or not compatiple with iphone )
iTunes>Preferences>Devices...highlight & delete your existing backups here. Try again.
-
Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback...Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback... -
When I am restoring backup data for my iPhone 4 in the end of back up restore it show error message " back up can't be restored" , please advice what I can do to restore my backup
That usually means that there is something wrong with the backup and it cannot be used. You can try restoring the backup again, but if you continue to get the same message all you can do is restore to a different backup, if you have one.
-
I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice
If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2
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