Backup error before iOS update - Lost everything - HELP?

Hi all,
I have a problem like many others: while updating iPhone to iOS 5, iTunes encountered a backup error (-50) and I lost all data (photo, video, notes, contacts) saved after the last backup (more than 1 year ago).
Talked with Apple Genius, it seems there is no way to recover lost data from my iPhone... this is very sad.
But I ask if someone has found maybe a solution: is there a chance maybe iTunes left some temporary files (I'm using Windows version) that I can scan? It's extremely important to recover the notes.
Hope someone can help.
thanks in advance

All you can do is to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:                         
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • My iPod touch no longer charges from my wall adapter after the. 5.0.1 iOS update. Any help ?

    So that is the problem.
    It is possible to downgrade ? Because it worked just fine before the update.

    You can try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If still problem then the iOS broke full compatibility. you have to then wait for either Apple to fix the problem in an iOS update or for Honda to fix it via a firmware update/
    Have you contacted Honda?

  • IOS UPDATE DELETED EVERYTHING ON MY IPHONE

    While updating to IOS6, my iphone crashed, and asked me to plug it into the computer. In doing so, iTunes used that to overwrite my backup, and now I have lost every picture and conversation I had on my phone... I am very very frustrated right now! Any help?

    Restore from backup. http://support.apple.com/kb/HT1766
    If you imported your pictures to your PC you can sync it back using iTunes. http://support.apple.com/kb/HT4083

  • Itunes on windows 7 error "itunes installer encountered errors before itunes could be configured" HELP!!!

    I''ve tried running from an external harddrive running in safe mode everything gives the same error...

    I had to find this solution from another site, so thanks to all the people who viewed this thread & knew how to fix this but didn't bother.
    If anyone is weary enough to come to this forum to solve this problem, here is one solution that worked for me & it may work for you if you encounter the error:
    "the installer encountered errors before safari could be configured"
    1. Use a trustworthy registry cleaner to clean your registry such as Ccleaner or Advanced System Care. This step may not be necessary though.
    2. Go to "C:\Users\MyUsername\AppData(Hidden)\Local\Temp" & delete everything in it.
    3. If step 2 still doesn't allow you to install Safari, then try:
    4. Open Start type "CMD" in the search button, then in the cmd prompt "Regedt32"
    5. In the reg editor open:
    "Computer" / "HKEYCURRENTUSER" / "Software" / "Apple Computer, Inc." & try deleting the entries for any Apple programs that may be causing any conflicts.
    Be aware that any programs that you delete registry entries for may not function correctly afterwards or need to be reinstalled, but this more drastic measure should hopefully allow the installation of Safari browser.
    Hope this helps any further visitors to this forum looking to solve this problem it worked for me, good luck.
    Message was edited by: RottenestApple

  • I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help

    I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help

    Without the iPad connected, open up iTunes on your computer.  Go to iTunes/Preferences/Devices and delete the backups that you're absolutely certain do not have the documents.  Refer to figure below.
    iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "NO" to creating a backup.  (You don't want to create a new backup that does not have the docs.)  You will then be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.  This time, say "yes."
    Repeat all of the above as required until you get the docs.

  • Ios update lost purchased songs on ipad

    I lost purchased itunes songs on my ipad after last ios update.

    Sync them from a computer, or use these instructions to redownload them through the iCloud if doing so is free in your country.
    (109366)

  • Backup error during iOS5 update

    Just trying to update my ipad2 to iOS5 and iTunes gives me a message - unable to backup error -54, with the option to continue but lose all the data.  Backs up perfectly during a normal sync - just won't do it for the update.  Does anyone know why this error is hapenning and what to do about it please?

    http://support.apple.com/kb/TS3694#error48

  • Syncing problems - itunes podcasts cloud clutter: whenever I sync iphone and mac after updating mac, mac adds already listened to podcasts to iphone. This never happened before iOS update with iphone 4S

    This was an iOS update that came around iphone 4S that overwrites the phone with what has been updated on the mac. The mac doesn't seem to know I've already listened to something on the phone. It redownloads the podcast to the mac, marking it as unplayed. Then, when I sync the iphone with mac (after updating mac), the mac adds already listened to podcasts to iphone marked as upplayed. The way it used to work was that the itunes on your mac (or PC) acted as a master content controller to whatever was on any of your devices. Ever since the cloud was added, the mac seems to have lost this ability to be a master content controller. Now the cloud clutters up itunes.
    Another problem that the cloud, itunes and podcasts is that any deleted from the mac will show up again, with links to the cloud downloaded again. This really clutters things up. It seems like the cloud has become the master controller, even though I don't use it.
    Any idea how to solve these problems? Any idea which can be used as a master content controller?

    Yes, I don't disagree with the first part. However, I could sync my iphone (to itunes 9.2.1) when I had 4.1 installed from another computer).
    I think that I am limited to an old os (10.4.11) on my mac as it is old (pre-intel) and therefore I can't update my OS. If this isn't the case, then an update to my OS could solve the problem. I'll check the requirements of the newer OS now.

  • Getting "Publishing Error" trying to update website, please help.

    New to this and love iWeb so far. Successfully loaded www.cruisingblueheavens once or twice or several times but today getting this error message: "Can’t create the file “mwmac.png.” The disk may be damaged or full, or you may not have sufficient access privileges." I originally thought by saying "OK"to this I was bypassing this error and making updates anyway, but not true. Previous error was related to "PSCN0479.jpg" and I cropped and re-copied the new photo of ourselves and got past that.  Now I have no idea why or where I might have a .png file but the update doesn't get past the first few seconds of the Welcome page.  What's wrong and/or what's the work-around? I have 3.04 version, the latest supposedly.
    Thank you in advance
    Jeanne

    Try the troubleshooting steps under "Fix iWeb" here...
    http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

  • What do I do about my dropped calls, the iOS update hasn't helped

    What do I do about my iPhone 6 dropping calls the IOS update hasn't helped

    Talk to your carrier.  It's their network.

  • HT4972 Help! I have erased my iPhone 3GS in error! I have lost everything! I need to sell it , plz tell me what to do to put the basic stuff back in!!

    Please help!!! I've erased all content in error! I thought I was resetting to factory settings!! I need to fix this as I've sold it on eBay!! Plz help!!

    Sounds like your iPhone was previously hacked/modified/jailbroken and the
    update relocked it to the original wireless carrier. If this is the case, only that
    wireless carrier can unlock it.
    Where did you get this iPhone?
    What wireless carrier are you attempting to use it with?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>Carrier?
    I have asked the hosts to move this to the iPhone section as you are currently
    in the iCloud forum and this is not an iCloud matter.

  • HT1222 i lost all my apps and can not restore it before the update can somebody help me!! cant back up from itunes nor icloud and my iphone isnt jailbroken either wth!

    ive just updated my iphone it automatcially did it via itunes on my pc and now i've lost all my apps and can not restore from icloud and itunes sync and my apple id isnt accepting my password what on earth is happening im tearing my hair out!!! stupid update

    Can somebody help me with this ??

  • I just updated my os to lion and had to reinstall firefox . i accidentally lost all my bookmarks. I have a backup from before the update that was done through time machine but I can't find firefox in there. How can I retrieve them ?

    I also have the app for my iphone which is still synced with my account and has my bookmarks there but I don't know how to get them onto firefox. The account i used to sync my bookmarks on my iphone app was under the email address [email protected] as is this one. I tried logging in with the first account but no pw I tried worked. I tried to get a new pw from the site but I was never sent an email to reset it so I created a new account under the same email address.

    I got my contacts back by doing another restore!  Relief..
    But only a very few odd apps are showing up on the 3GS
    Any suggestions?

  • 8800 Lost everything Help!

    8800 password typed in wrong so erased everything and my desktop manager will not recognize my phone. All I have is a blank screen with error code jvm error 513 tried re-installing manager nothing works. application loader doesnt do anything, back up has nothing.
    Solved!
    Go to Solution.

    Use this to wipe the device and start over... good luck.
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't find backup taken before IOS 5 upgrade

    I just upgraded my iPHone from 4.X.X to IOS 5. When I started the upgrade iTunes asked that it will backup the phone and asked me to provide password for the encrypted backup. But once the upgrade was complete, I'm not able to find the most recent backup which was taken before the upgrade. I have the one taken in Aug  and backup taken after upgrade. I am missing lots of data between Aug to Oct. Please help.

    If an older version of the Netflix app was compatible, see:
    App Store: Downloading Older Versions of Apps

Maybe you are looking for

  • Hard drive and airport extreme connection problem.

    Hi folks, I have an airport extreme and a WD 1TB pasport for mac hard drive. I had it connected for ages and used it to load movies onto to keep my macbook empty. I had no problems accessing it wirelessly through Finder until today when i configured

  • Using an SQL table in a Java program?

    Hello, I am quite new to programming and would like to know if it is possible to have an SQL database as a backend, linked to my Java program? If it is pobbible, could someone give me breif overview of the procedure. Much appriciated. Thankyou

  • Multiple idoc with condition in BPM

    please let me know whether i need to go for BPM or not BPM The actual scenario is I will be receiving n no. of idocs including both idoc type PEXR2001 and IDCREF01(control idoc). Then I need to collected all payment idoc PEXR2001 which will be having

  • Need help getting music off ipod

    I used to have 2 libraries on my itunes (mine & hubby's). Now it only shows hubby's music library - no classical. How do I get the missing music that is on my ipod back in the itunes library so I can sync my new ipod and get all the music?

  • Mounting USB Hard Drives and Hard Locking

    So, it's been a long time since I've posted here which I have to say, is because Arch was running beautifully for a long time. Sadly though, my laptop was stolen and I was forced to buy a new one. With the new one, I've gotten everything mostly back