Backup in Contribute

Does anyone know if you can do a back up in Contribute or do
I need to buy another program to do this. I basically want to back
up our website in case of crash. If I need a program, any
suggestions on who or what would be appreciated.
Thanks,
Linda

Yes, it seems to be Contribute's rollbacks functionality that is the root of the problem. When either application tries to accomodate the rollbacks (by moving the original file while renaming it) using SFTP via OpenSSH, the file move fails. We haven't found a fix for the issue. The server we previously used had a different SFTP implementation that happened to support the simultaneous move/rename action, and as a workaround we are testing that SFTP package on the new server. It does seem to be working, but it's not an optimal solution as we'd prefer to use OpenSSH.

Similar Messages

  • Would backing up to Time Capsule slow a computer

    My MacBook Pro, with Lion, also set for frequent, automatic backups to a Time Capsule, has become very sluggish. Would the backup settings contribute to this problem?

    Backing up over the Ethernet is not practicable as the computer is quite some distance from the Time Capsule where the backups are held.
    However, the computer is within a few feet of an Airport Express. Would connecting the computer by Ethernet cable to the Airport Express have the same effect as connecting straight to the Time Capsule by cable?
    Thanks.

  • Configurator check-out inconsistently slow

    I recently moved to a department that uses Configurator to check-out iPads to student clinicians. Over the time the department has used Configurator they have run into more and more instances of the check-out process taking an exorbitant amount of time to check out an iPad. However, this isn't always a consistent problem. The same user can check out an iPad one day and take up to 20 minutes to complete the check-out process. The same user can check out an iPad the next day and the check-out process is almost instantaneous. This happens regardless of the model of iPad (64GB iPad 2 and 64GB iPad Air), if the user always checks out the same iPad, or what data the user has saved to their profile. Several users have said they delete all their data after each use, before checking in the iPad, yet it make take up to 15 minutes to check-out an iPad the next day. For example, we have one user who always checks out the same iPad and because she requests the last iPad in the case, no one else ever checks out that iPad. Her check-out time can take up to 15 minutes on some days and 1 minute on other days. I set myself up as a new user and it checked out immediately. All of the clinicians are supposed to delete any pictures or videos they took while using the iPad. Cookies are allowed "on websites I visit."
    Being fairly new to the department and Configurator I'm not sure what may have been done to lead up to this issue. I was informed that when clinicians left the department, instead of deleting their profile, they changed the name to a new clinician coming in to the department. However, even clinicians with new profiles have been known to have this problem occur. Is it a normal function of Configurator, that it can be randomly slow to setup an iPad during the check-out process? Or is there something that may have been done to create this issue? Is our lack of available backup space contributing to the problem?
    Specs:
    Apple Configurator Version 1.5
    Mac mini Server
    Processor: 2 GHz Intel Core i7
    Memory: 4GB 1333 MHz DDR3
    Graphics: Intel HD Graphics 3000 384 MB
    Software: OS X 10.9.5
    Storage: Backup - 500 GB SATA Disk, 33.83 GB free out of 499.76 GB
                 Server HD - 500 BG SATA Disk, 441.47 GB free out of 499.25 GB

    We just have a couple of clients at the moment, but we wanted to get a solid workflow down before we bring in more people. You're right that we don't capture directly to the network drive due to fear of dropped frames.
    If a 2nd client checks out a project that a different client checked in, I understand that the media will need to get copied over from the server's network storage to that 2nd client. I just hoped that the original client that checked something in could check it back out without having to download the media when that client already has those files elsewhere on their local drive.
    Matt

  • Initial Time machine backup to Time capsule results in kernel panic

    I recently purchased a Retina display MacBook Pro (running Lion at the time) and transferred the data from an external hard drive with my Time Machine backups from my previous MBP. I also bought a new Time Capsule. 
    The first time I tried to back up to the Time Capsule from the Retina MBP via an ethernet connection it got to 40GB of 140GB before it shut down from a kernel panic. Interestingly, the Time Machine backup was successful when I used the external hard drive I was previously using for my Time Machine backups (connected via USB).
    I don't think there is an issue with the Time Capsule because Finder can locate the Time Capsule and I can copy and paste files from the Macintosh HD to the Time Capsule disk.
    I've done the following steps in order to try and fix the problem:
    1. Repair permissions
    2. Verify and Repair Macintosh HD
    3. Updated the operating system to Mountain Lion (at which point I successfully completed a Time Machine backup to the external hard drive I was using for Time machine backups but was unable to backup to the Time Capsule without the computer crashing from a kernel panic)
    4. Used Airport Utility to erase the sparse disk image bundle that had been created on the Time Capsule then tried to back up via ethernet to the time capsule - kernel panic ensued at 40GB of 140GB
    5. Used Disk Utility to erase Macintosh HD and re-installed Mountain Lion. Transferred data from the external hard drive Time Machine backup from step 3.
    6. Erased the sparse disk image bundle on the Time Capsule again.
    7. Tried to backup to the Time Capsule again via Ethernet - kernel panic.
    For each of the attemtps to back up to the Time Capsule I've used a different ethernet cable (Cat 5 and 5e) and plugged it into a different ethernet port on the Time Capsule each time. I've also tried using both Thunderbolt ports on the MBP (with an Ethernet to Thunderbolt adaptor).
    I'm out of ideas on how to trouble shoot this problem and would greatly appreciate any ideas!!
    If anyone knows how to read error logs, here's the readout from one of the kernic panics:
    Thu Aug  9 23:58:29 2012
    panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff80003c0da3, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000130, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80ebcc0500, RCX: 0x000000000000000a, RDX: 0x0000000000004000
    RSP: 0xffffff80f3bebd60, RBP: 0xffffff80f3bebef0, RSI: 0xffffff80008cd400, RDI: 0xffffff80ebcc0500
    R8:  0xffffff80ebcce29c, R9:  0xffffff80f3bebc50, R10: 0xffffff80f1b73cb8, R11: 0x00000000001c3b08
    R12: 0xffffff80ebcce200, R13: 0xffffff80ea22d000, R14: 0xffffff80ebca2400, R15: 0xffffff8013e85388
    RFL: 0x0000000000010207, RIP: 0xffffff80003c0da3, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000000000130, Error code: 0x0000000000000000, Faulting CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff80f3beba10 : 0xffffff8000220792
    0xffffff80f3beba90 : 0xffffff80002c4794
    0xffffff80f3bebc40 : 0xffffff80002da55d
    0xffffff80f3bebc60 : 0xffffff80003c0da3
    0xffffff80f3bebef0 : 0xffffff80003c269d
    0xffffff80f3bebf10 : 0xffffff800036523f
    0xffffff80f3bebf60 : 0xffffff8000343c9b
    0xffffff80f3bebfb0 : 0xffffff8000820057
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    11E2620
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 824267354982
    last loaded kext at 119110896089: com.lacie.driver.LaCie_RemoteComms          1.0.1 (addr 0xffffff7f807df000, size 12288)
    last unloaded kext at 195930890039: com.lacie.driver.LaCie_RemoteComms          1.0.1 (addr 0xffffff7f807df000, size 8192)
    loaded kexts:
    com.intego.iokit.VirusBarrierX6Service          10.6.14
    com.intego.iokit.VBX6NKE          1
    com.intego.iokit.BehavioralKext          1
    com.intego.kext.VirusBarrier.AppBarrierKPI          10.6.14
    com.intego.kext.VirusBarrierKPI          10.6.14
    com.oxsemi.driver.OxsemiDeviceType00          1.28.13
    com.apple.filesystems.afpfs          9.8.1
    com.apple.nke.asp_tcp          6.0.1
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch          70.12
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.ApplePlatformEnabler          2.0.5d3
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AppleHDA          2.2.3f13
    com.apple.driver.AppleMikeyDriver          2.2.3f13
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.GeForce          7.2.8
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.ApplePolicyControl          3.1.32
    com.apple.driver.AppleMuxControl          3.1.32
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelHD4000Graphics          7.2.8
    com.apple.driver.AppleIntelFramebufferCapri          7.2.8
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.0.4
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AppleUSBHub          5.0.8
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AirPort.Brcm4331          560.7.21
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          5.0.7
    com.apple.driver.AppleUSBXHCI          1.0.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.AppleMultitouchDriver          231.4
    com.apple.driver.IOBluetoothHIDDriver          4.0.7f2
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.3f13
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.3f13
    com.apple.iokit.IOHDAFamily          2.2.3f13
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.1.32
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.nvidia.nvGK100hal          7.2.8
    com.apple.NVDAResman          7.2.8
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
    com.apple.iokit.IOBluetoothFamily          4.0.7f2
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
    com.apple.driver.AppleThunderboltPCIUpAdapter          1.2.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMergeNub          5.0.7
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.0.8
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f32
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Thunderbolt Ethernet, Ethernet, en4
    Network Service: Wi-Fi, AirPort, en0
    PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@104,0,0
    Serial ATA Device: APPLE SSD SM512E, 500.28 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

    Any or all of the following third-party system modifications may be contributing to your problem:
    LaCie drive software
    VirusBarrier
    I suggest you uninstall them according to the developers' instructions, reboot, and see whether there's any improvement. If there is, you can experiment with putting them back, one at a time, to identify which one is at fault. "VirusBarrier" is harmful and should not be reinstalled in any case.
    If there's no improvement after making the suggested changes, post again.

  • The "infallible" backup system crashes and burns; how to transfer the data?

    After five years of exemplary, error-free service, my old Powerbook G4 1Ghz finally crashed during a backup to an external hard drive. I just bought a new Macbook Pro (arrived September 16th) and want to transfer the data from the old Pro to the new Pro. Herein lies the complex problem, and Migration Assistant and a firewire cable won't solve it.
    When the old Pro died, I was maintaining what I believed to be an infallible backup system (ha). I did nightly backups to two different external hard drives; one was a USB LACIE drive, the other a firewire LACIE drive. I used Carbon Copy Cloner to do a merge contents backup on the USB drive and a file-level bootable clone to the firewire drive. Surely nothing could go wrong. Oh, one only needs to think of the Titanic and say, “Something did.”
    The old Pro could only backup to the USB drive when using an express card that added USB 2.0 connections (the old Pros have USB 1.1 and they’re too slow). But whenever the express card was plugged into my old Pro and it fell asleep without my first powering the card off, the computer crashed. This was no problem; I just powered off the card before putting it to sleep and ignored the fact that the computer on rare occasion acted buggy with the USB express card plugged in. Well, on the fateful night in question, the computer did its backup to the USB drive and then fell asleep while it was still plugged in (this is what its energy saver told it to do, unfortunately). When I tried to turn the computer back on, a black box appeared in the upper left hand corner with a bunch of random-seeming white text and the concluding message, “Waiting for remote debugger.” The computer was frozen and a cold reboot was the only option.
    My old Pro would never be the same again.
    I tried to boot it up. Sometimes it did so, but then would suddenly show a red screen and crash. It kept crashing, sometimes just powering off immediately. So I brought out good old Disk Warrior, booted up with that, repaired permissions, repaired disk, and rebuilt the directory. I also booted up with the Tiger OS X install CD and fixed permissions that way just for good measure. The computer then started up fine. I thought I was back to normal! Celebration time! Not. The USB drive that I had backed up to would not mount anymore. So I, seeing that the computer appeared to be back to normal, just plugged in second external hard drive--the firewire--and began the bootable clone. It delved into making the clone without a hitch and I went off to work happy and content that I would have an up-to-date backup soon.
    Lo and behold, when I came back from work, the backup to the firewire drive hung midway through. It had done nothing but wiped the entire drive and copied about 500 mb of data to it before freezing. I tried again several times and, believe it or not, only got vastly improved results when the offending express card was actually plugged into the computer. By this mysterious and probably risky method, I was able to get some data off. But only about 1/10 of the whole. The old Pro always would crash before more than 5 gigs of data or so can be transferred.
    Starting from around that time, the offending old Pro began to exhibit hideous popping, gurgling, grating, clicking, swiping, and other sounds from the left hand side of the computer—where I imagine the hard drive is. These sounds can be quite loud and sometimes even sound like tempered UFO tones beamed down to the computer. Sometimes they aren’t present at all and the computer acts fine, until a certain file or folder is accessed, and then they start again and the computer hangs, going from fine to disastrous in an instant.
    I took out the offending express card and launched it away and took the USB drive and put it on another computer. It still would not mount. I finally got it to unlock (it’s a fingerprint-access safe drive) and ran Disk Warrior on it and was able to get as much data off it as I could. But it appears that a huge chunk of data was simply missing from the drive, whether from Disk Warrior having to delete data when it rebuilt the directory or from damage when the computer died while backing up to this drive, I don’t know.
    So now I went from a supposedly infallible backup system of two rotating external hard drives to potentially losing 5 years of utterly critical work!
    I tried starting up the old Pro in target disk mode with my new Pro. At first, this appeared to have very promising results because there was no grating or popping sounds from my old Pro when I did this. I began a data transfer with glee. But no luck; the old Pro always eventually hangs and the new Pro doesn’t even recognize it (the icon for the old Pro disappears as if I unmounted it).
    Sometimes the Old Pro can still boot up and seem to act fine; it can sit like that indefinitely, I'd guess; but if the disk is actually read and written to enough, it always fails. I am using it as little as possible now (i.e. not at all) so as not to exacerbate the problem any more than it already has been.
    Two quick notes that might further explain the situation: two weeks before the crash happened, I used iDefrag to defragment the drive. The night before the crash happened, I did a lot of work on my computer while on a bumpy trip on the Long Island Railroad. The computer acted fine throughout all this, but perhaps the bumpiness or the defragmentation contributed to this problem.
    I must get the data off. This dead/dying hard drive doesn’t just contain mere photos and music libraries and nifty applications. I’m talking completed and incomplete novel manuscripts, lecture notes, lesson plans, published and to-be-published articles, a massive thesis, and much more totaling literally thousands upon thousands of pages and representing more than 5 years of graduate and professional research and work. For me, the stakes are critically high. Thank you for reading this Hero's Journey of a post.

    Good news!
    Imagine a Venn diagram with four interlapping circles. The circles are:
    1. Catastrophically exploded hard drive
    2. Catastrophically annihilated external hard drive used for incremental backups
    3. Catastrophically wiped cleaned external hard drive used for bootable clones
    4. Email, CD, and iPod backups
    With a little shake, rattle and roll and other craziness you do with a hard drive with failed bearings, I got #1 working briefly, thank goodness.
    With Disk Warrior and figuring out how to surpass a fingerprint-activated security feature, I got #2 working in a limited fashion.
    With some workarounds, I got some use out of #3.
    #4 just is.
    The interlap of these 4 things produced about 95-99% or so of my data, including all critical items. It was a disorganized mess I just spent two days organizing, but I am back up and running without having to use expensive data backup services. I am slightly bothered by that slight bit of missing data, but from what I can tell, it amounts to nothing more than a brief sketch of a lesson plan, a song or two from the iTunes store, and maybe a handful of attachments. Nothing to spend big bucks recovering, in other words.
    Now I will substitute my "infallible" backup system with a new one:
    1. Time capsule/time machine
    2. Complete online backups with Mozy
    3. Occasional bootable clones to the external hard drive I have that didn't get damaged.
    I think this will be the ticket!
    Thank you all.

  • My Apple ID is not the same as my ICloud ID, i cant sign in Icloud, backup, or anything else, what should i do?

    Hello guys.
    I have a big problem - i want backup my old phone to transfer everything to my new iphone.
    I cant do that because my Icloud ID is different from my Apple ID,
    for example -
    Apple ID - [email protected]
    Icloud ID - [email protected]
    I know my Apple ID password, and its work fine, but my Icloud password, i dont remember.
    i tried contact APPLE support chat, but its not possible, and i cant schedule a call because my english low and i wont understand.

    Hi guy_avitan8,
    After reviewing your post it seems you are unable to access your iCloud account due to a forgotten password. You can reset your iCloud password by following the steps in the article below:
    iCloud: Change your iCloud password
    Your iCloud password protects the privacy of the information (such as your email) stored in iCloud. Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You should regularly change your iCloud password to protect your information. Your iCloud password is the password for the Apple IDyou use to sign in to iCloud.
    Important:   If you use the same Apple ID for iCloud as you do with other Apple services such as the Apple Online Store, iTunes Store, App Store, or to purchase products in iPhoto or Aperture, changing your iCloud password also changes your password for these services. Make sure you sign in to those locations using your new password.
    Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
    For more information, see the Apple Support article Apple ID: Changing your password.
    After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
    On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
    On a Mac: Choose Apple menu > System Preferences, then click iCloud.
    On a Windows computer: Open iCloud for Windows.
    In your email apps: Check the help provided for the email apps you’re using.
    If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode.)
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • How can I remove the encryption from the iPhone backup without restore

    I have not lost any data yet, I recovered it from icloud, but I cannot remove the encryption check and restore from I cloud at the same time, if I restore then the encryption returns...
    please don't ask me why I forgot the password i did the setup 3 years back and now i have no idea what I put ,,, its surely none of the passwords I usually use, and I have been trying to figure it out for two weeks now averaging 20 passes a day,,, you get my frustration....
    I guess apple should provide an option to remove the encryption requirement for future backups with a simple Apple ID / Apple pass and for god sake delete all the encrypted backups for all I care, but don't keep us trying for another 3 years ... pleeeeeaaase

    I have just taken a look at the general posts here and I do understand that you are a top contributer and the noticeable part is that most of the questions are really very basic...
    please understand that I have done my research and have done lots of trials including a bruit force run of 3 days to try and get this overwith, obviously posting this question here means that i have failed, and that I'm looking for a more positive response from the apple community ( rather than the usual "Give Up" statement ...)
    thanks wjosten for your understanding ...

  • Contribute: can you open a draft saved to the desktop?

    Hi -
    I need some advise, please. While working on a major change to our site, the surver cutout and the only place Contribute would allow a save of the draft was to the desktop. the file saved in .php, but now that the surver is up again, Contribute errored on the active draft with a "broken keys" message, and deleted the draft. The only backup is on the desktop, but Contribute wont open the file, saying that '.php' is an invalid file type.
    Is there anyway around this?
    Thanks in advance

    You cannot access your iWork documents in the cloud through a folder structure as you can on your computer.
    You might want to approach your use of these documents in the cloud in a slightly different way. I tend to use iCloud for my documents "in progress", but once complete I then move them to my regular folder structure on my computer and out of the cloud. This means I have a minimum but relevant number of documents available to me when I open the appropriate app on my mobile device.

  • System image backup error (0x80070021)

    I have attempted to use the system image backup tool so I do not have to re-install everything in the event of HDD failure.
    However, I receive an error (specified in title) that a process has locked a file, and it fails.
    I have already tried closing every background task I can, but to no avail.
    I am backing up to a LAN drive. (Seagate Central 3TB)  It is running the latest firmware.
    Thanks.

    Using process monitor
    FWIW what I was imagining might be possible is finding a file name which is causing the problem symptom.  E.g. find where in the trace the message that you see is being written and then use that for context to see what was occurring just before that.
    I mostly use ProcMon as a guide to my analysis of the existing diagnostics and, since I don't have access to the source or support documentation, as a supplement to their meaning.  E.g. to get a list of all the files which are being written to
    while your trace was running you can use the Count... tool.  E.g. first filter on Operation Is Write then use Count... to see how many unique Path values there are associated with it.  Once you have inferred where a particular message was written
    you can then turn off your filter and go back to see what other registry and file accesses might have contributed to it.  Otherwise it is easy to be overwhelmed by all the possible red herrings in a ProcMon trace.   <eg>
    I suspect that the two processes that you have found doing stuff are supposed to be doing those things.  However, since I was unfamiliar with them I had to do a web search for each.  The results of that would suggest looking in the Event log for
    clues.  So, if ProcMon shows your processes writing to the Event log, definitely have a look at them.
    Good luck
    Robert Aldwinckle

  • Cannot see Time Capsule for backup but internet perfect A

    I've seen other posts about time capsule problems and most talk about wireless dropout and loss of internet connectivity. My situation is almost the reverse:
    Full airport strength in menu bar. Full access to internet sites on at least one computer. Cannot see Time Capsule via Airport Utility or in Finder on any computer. Time Machine backups fail (marked as Delayed in menu bar item).
    If I reboot (via unplugging) the Time Capsule, it shows up again in Airport Utility and backups are successful. This has happened three times now. I think the first time was prior to upgrading the firmware. The second two times were after the Time Capsule firmware upgrade. In the second two instances, it looks like the backups run for about 12-13 hours, every hour. No problems. Then, they drop out. Yesterday, it ran from 8:30 AM until 9 PM.
    I've got two Macs (a Powerbook G4 and a MacBook Pro), each running latest software updates (security, 10.5.2, etc.).
    Unplugging (rebooting) my Time Capsule each day is not an option. That's partly why I moved from an ancient LinkSys router that always needed to be rebooted since we lost local and internet access. Any help is much appreciated!
    Cheers,
    Drew

    Have you set up the TC with user accounts??
    Most people just use the TC password..
    I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
    What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
    If you didn't setup the TC, do you have admin access to it??
    Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
    Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
    If the TC is bridged an not controlling the network.. that can contribute to the issue.
    Setting a static IP on the TC if it is bridged my help.

  • I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    Hello joelfromn. charleston,
    It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Check your device settings
    Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
    Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • Cannot install Firefox extension for Contribute 4

    I'm trying out Contribute 4 and right away during
    installation there's a bomb: The installer tells me:
    Unavailable Components
    These components cannot be installed on your systemat the
    current time
    Contribute Extension for Mozilla Firefox
    Version Required: Mozilla Firefox Version 1.0 or later
    Version Installed: Mozilla Firefox must have been launched
    at least once
    The same thing happeneds when, after the original Contribute
    installation, I tried to use the Add/Remove Programs control panel
    to Modify the Contribute installation so as to install the Firefox
    extension.
    I'm running Firefox 1.5.0.8. Needless to say, I HAVE launched
    Firefox "at least once", indeed, many, many times.
    What could the problem be and how is it fixed???

    quote:
    Originally posted by:
    HangD
    Murray,
    The reason why the support tech recommended the steps to try
    installing Contribute and Firefox on a different user admin account
    on your machine is because another user may have installed Firefox
    for you (IT tech) and because
    the 'extensions' folder inside Firefox App has only Read-Only
    access for the users other than the one who has installed Firefox.
    Another place to check is whether Mozilla Firefox is installed in
    the default location c:\program files\. directory.
    If you can confirm that you have admin rights and installed
    both FF and Contribute 4 and it is located in the default
    directories, just post back.
    I can create a bug in your behalf or you can fill out a bug
    request directly here
    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
    I have admin rights for the account ("Administrator") on
    which I installed both Firefox and Contribute 4. However, neither
    is in the default location, as I NEVER install ANYTHING in
    C:\Program Files. (This is to make the whole system more granular
    for backup purposes.) All my programs (except recalcitrant ones
    from Microsoft) go into subject-area subdirectories of lanother
    ogical drive.
    And data goes onto yet another logical drive, with most going
    into a Documents directory there (which has been designated as what
    Windows XP brings up as Documents). Under that Documents I have my
    Firefox profile, inside that, the Firefox extensions.
    So I'm certainly suspecting now that Contribute 4, unlike
    other programs, did not attempt to handle non-default installations
    of Firefox (or possibly even of Contribute 4)!

  • Seagate Backup Plus Suddenly Read Only After Working Fine

    So I bit on a good deal on a Seagate external drive for backup.  I set it up to run with Time Machine and it worked fine for months.  Then, suddenly, Time Machine could no longer write to the drive.  I can still read and recover old backups but I cannot write to the drive or change my rights.  I have updated the firmware on the drive.  No help.  Disk repair fails and my Mac tells me to format the drive and start over.
    However, I don't consider that a solution. 
    Any other thoughts?  I see a lot of other issues out there including for NTFS formatting but I am using Mac formatting. 

    More often it isn't the drive as much as the drive enclosures.
    The combination of USB2 and TimeMachine also have contributed with problems. Also more common when using 'green' drives that have their own parking, going to sleep, reducing power and putting drive into standby and then taking longer to be online. Last item that caused users trouble were the bus-powered, like WD Passport drives that do not have their own power supply and depend on USB bus (USB3 is better). 
    Even WD drive cases have had trouble and problems, but not the actual drive. The corruption is in large part due to how and what happens with Mac HFS+ when a drive is not properly "safely" ejected.
    I would be careful with name brand enclosures. Some WD enclosures built the case into and around the drive, the drives are not removable... at all.
    You might want to source a drive case on Amazon or elsewhere or OWC www.macsales.com which do allow swapping out drives.

  • Time Machine Backup Is Too Large For Backup Disc NOT

    Hi, I have not been able to locate anything to help me with a time machine/time capsule issue I am experiencing. I have a 750 GB internal and a 1tb capsule. I have been using it to back up for well over a year with no real troubles. About three months ago, a message appeared that my time machine drive was basically filling up and that it was going to start deleting old backups to replace with new ones. No big deal I knew that this day would come. Well, today, I receive a message that it wants to back up 621.99 gbs (the entire drive!) and there is only 59.33 gbs of space. This should not be the case, it seems to think it is backing up a brand new initial back up for some reason when it shouldn't be. Why is it trying to back up the entire drive? I can't figure out what to do to get it back on track. This is the problem with my Apple products, problems are so few and far between for me that I don't remember what to do to correct the issues that arise every couple years. Can anyone guide me?

    ...have not been able to locate anything to help me with a time machine/time capsule issue I am experiencing.
    Nothing here, John?
    User Contributed Tips:
    Pondini - Time Machine - TROUBLESHOOTING (Sept 25, 2009)
    http://discussions.apple.com/thread.jspa?threadID=2057525
    Pondini - Time Machine -- Frequently Asked Questions (Apr 3, 2009)
    http://discussions.apple.com/thread.jspa?threadID=1964018

  • Initial time machine backup to Time Capsule failed unexpectedly

    Hi everyone,
    New MacBook Pro retina, clean install of Mountain Lion, no previous backup to 1 TB third-generation Time Capsule (I deleted the previous .sparsebundle file because it had grown too large). Power Nap enabled in Energy Saver. The initial backup stopped:
    Sep  3 00:09:17 Musa.local com.apple.backupd[8097]: Copied 9.1 GB of 119.55 GB, 223769 of 931533 items
    Sep  3 01:15:55 Musa.local com.apple.backupd[8097]: Copied 10.9 GB of 119.55 GB, 308247 of 931533 items
    Sep  3 02:32:25 Musa.local com.apple.backupd[8097]: Copied 14.15 GB of 119.55 GB, 467275 of 931533 items
    Sep  3 02:32:25 Musa.local com.apple.backupd[8097]: Backup failed because the network destination disk was ejected or disconnected unexpectedly!
    Sep  3 02:32:26 Musa.local com.apple.backupd[8097]: Copied 467294 files (14.15 GB) from volume GigaFlash.
    Sep  3 02:32:27 Musa.local com.apple.backupd[8097]: Backup canceled.
    Sep  3 02:32:32 Musa.local com.apple.backupd[8097]: Ejected Time Machine disk image: /Volumes/Share-1/Musa.sparsebundle
    Sep  3 02:32:32 Musa.local com.apple.backupd[8097]: [SnapshotUtilities mountPointForVolumeRef] FSGetVolumeInfo returned: -35
    Sep  3 02:32:32 Musa.local com.apple.backupd[8097]: Failed to eject volume (null) (FSVolumeRefNum: -159; status: -35; dissenting pid: -1)
    Why?

    Any or all of the following third-party system modifications may be contributing to your problem:
    LaCie drive software
    VirusBarrier
    I suggest you uninstall them according to the developers' instructions, reboot, and see whether there's any improvement. If there is, you can experiment with putting them back, one at a time, to identify which one is at fault. "VirusBarrier" is harmful and should not be reinstalled in any case.
    If there's no improvement after making the suggested changes, post again.

Maybe you are looking for