Backup issues with ios7

I keep getting backup failed messages when sync'ing with my desktop.  No change from power cycling the phone.  I have ios 7 and a desktop using windows 7 - sync'ing with the usb cable and the phone is turned on and active/not asleep.
As a pre-caution I have backed up to icloud and that was successful, but when I tried to the desktop it failed again.  I power cycle my desktop computer almost daily.
Jules

Do you see any physical damage on the iPad's screen?
Was your iPad dropped?
You could try one more thing, do a restore using recovery mode:
http://support.apple.com/kb/HT1808
If that still does not fix things, take your iPad to an Apple store.

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  • 2008 R2: OS(systemState/C: Drive) backup issues with VSS - 0x80042316 & 0x81080101 & 0x80080005 & 2155348001

    Hi-
    Looked thru the thread related to my questions and found nothing that applies yet.
    Example:
     http://social.technet.microsoft.com/Forums/en-US/4e4472b9-8e6f-4fdc-a287-1cc8c0f6de09/windows-2008-r2-backup-fails-with-event-521-error-code-2155348001?forum=windowsbackup
    http://social.technet.microsoft.com/Forums/en-US/e8c910f7-f0dd-4613-beae-b98894fb6f23/windows-server-2008-std-backup-fails-constantly-with-error-code-2155348001?forum=windowsbackup
    Here are details of the issues....
    Backup - OS error - system image:
    External disk - USB
    Mon - Fri @ 6PM.
    Windows SystemState
    OS(C:)
    Last backup failure...
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    [Critical error WINIMAGE_UNABLE_VSS] Unable to create VSS snapshot
      - Additional information: Refer to the log for more details
      - Troubleshooting link:
    http://kb.backupassist.com/errormap.php?BA2512
    The backup operation stopped before completing.
    Detailed error: ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try this operation again.
    Log of files successfully backed up:
    C:\Windows\Logs\WindowsServerBackup\Backup-12-08-2014_04-41-00.log
    Log of files for which backup failed:
    C:\Windows\Logs\WindowsServerBackup\Backup_Error-12-08-2014_04-41-00.log
    NOTE:
    The errors logs are not there?
    Windows Backup timed-out before the shared protection point was created.
    ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try this operation again.
    Event Viewer Log:
    Sequence of Events...
    1.
    The Block Level Backup Engine service has successfully started.
    2.
    Backup operation that started...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 4:51:06 AM
    Event ID:      521
    Task Category: None
    Level:         Error
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The backup operation that started at '?2014?-?08?-?12T09:41:00.492000000Z' has failed because the
    Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed
    with following error code '2155348001'.
    Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
    --> Suggestion are to check Virus scanner or consult DPM forum...
    3.
    OS Job failed with errors...( Backup Assist is 3rd party backup - wrapper round Wbadmin/Win Backup)
    Log Name:      Application
    Source:        BackupAssist
    Date:          8/12/2014 4:51:51 AM
    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Backup job OS backup failed with errors.
    Critical error: Unable to create VSS snapshot
    Destination: External disk
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    Destination: External disk
    Start time: 8/11/2014 6:01:32 PM
    End time: 8/12/2014 4:51:29 AM
    Duration: 10:49:56.4414784
    4.
    Backup Assist reports via Win backup - Snapshot in progress
    Log Name:      Application
    Source:        BackupAssist
    Date:          8/12/2014 4:52:20 AM
    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Backup job Data backup failed with errors.
    Ultra critical error: Volume Shadow Copy Error 0x80042316 - snapshot set in progress
    Destination: Local directory
    Start time: 8/12/2014 4:52:10 AM
    End time: 8/12/2014 4:52:12 AM
    Duration: 00:00:02.7300000
    5.
    The Block Level Backup Engine service has stopped.
    6.
    Later...we tried manually stopping VSS and SWPRV services - only VSS had the issue.
    WBengine was not running...
    C:\>sc stop swprv
    SERVICE_NAME: swprv
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 3  STOP_PENDING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query swprv
    SERVICE_NAME: swprv
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query wbengine
    SERVICE_NAME: wbengine
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc query vss
    SERVICE_NAME: vss
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 3  STOP_PENDING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc stop vss
    [SC] ControlService FAILED 1061:
    The service cannot accept control messages at this time.  
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:20:33 AM
    Event ID:      8225
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    The VSS service is shutting down due to shutdown event from the Service Control Manager.
    7.
    VSS still having issues here...not stopping!
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      11
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service information:
    The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
    Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
    8.
    Not sure why this is started again?
    Plus a DCOM timeout...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:31:13 AM
    Event ID:      753
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The Block Level Backup Engine service has successfully started.
    Event Xml:
    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          8/12/2014 9:31:43 AM
    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    The server {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} did not register with DCOM within the required timeout.
    9.
    Lots more errors about VSS...repeating Event ID's 11 and 8193...
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. 
    hr = 0x80080005, Server execution failed
    . Operation:
       Instantiating VSS server
    10.
    Then, finally stopping again...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:51:13 AM
    Event ID:      754
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The Block Level Backup Engine service has stopped.
    11.
    And still repeating 11 & 8193 at this point...as we write up this post.
    12.
    This was suggested by the Backup Assist - software vendor....
    A.)
    ...for 0x81080101:
    "ERROR - The shared restore point operation failed with error (0x81000101)
    The creation of a shadow copy has timed out. Try again this operation."
    If you receive the above error in your report, we have recently found a registry key which
    contains the timeout value set by Microsoft for VSS and found that you can edit this to extend it.
    To get to the registry key, open Regedit (Start > Run > Regedit) and browse to:
    "HKLM\Software\\Microsoft\\Windows NT\\CurrentVersion\\SPP\\CreateTimeout".
    Change value to 1200000 (2*10*60*1000 = 20 mins).
    The default for the timeout period is 10 mins so hopefully doubling this will give enough time to
    complete the snapshot.
    If this isn't present, you'll need to manually enter the registry key. It's a DWORD 32-bit key.
    --> NOTE: HAve not done this yet.
    B.)
    And for 0x80080005...
    http://support.microsoft.com/kb/870655/en-gb
    Our server does have high CPU load at times...
    13.
    Another post from technet mentions system volume size - here is our layout below:
    A.)
    OS/system Disk...
    DISKPART> list disk
      Disk ###  Status         Size     Free     Dyn  Gpt
      Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
      Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
      Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
    DISKPART> detail disk
    DELL PERC H710P SCSI Disk Device
    Disk ID: CA0DEEA5
    Type   : RAID
    Status : Online
    Path   : 1
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 1         RECOVERY     NTFS   Partition   3072 MB  Healthy    System
      Volume 2     C   OS           NTFS   Partition    275 GB  Healthy    Boot
    B.)
    Backup disk...
    ST320006 41AS USB Device
    Disk ID: 801AF48C
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 4     F   BACKUPS      NTFS   Partition   1863 GB  Healthy
    C.)
    NOTE:
    Also on disk 0(system Disk) - we have a small OEM partition = 39MB and a Recovery Partition = 3GB.
    D.)
    Issues with WBAdmin now...
    C:\>wbadmin get disks
    wbadmin 1.0 - Backup command-line tool
    (C) Copyright 2004 Microsoft Corp.
    ERROR - A Volume Shadow Copy Service operation error has
    occurred: (0x80042302)
    A Volume Shadow Copy Service component encountered an unexpected error.
    Check the Application event log for more information.
    14.
    Ran "Check-Disk" -no errors...
    C:\>chkdsk
    The type of the file system is NTFS.
    The volume is in use by another process. Chkdsk
    might report errors when no corruption is present.
    Volume label is OS.
    WARNING!  F parameter not specified.
    Running CHKDSK in read-only mode.
    CHKDSK is verifying files (stage 1 of 3)...
      116224 file records processed.
    File verification completed.
      654 large file records processed.
      0 bad file records processed.
      0 EA records processed.
      76 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
      156676 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      116224 file SDs/SIDs processed.
    Security descriptor verification completed.
      20227 data files processed.
    CHKDSK is verifying Usn Journal...
      35628352 USN bytes processed.
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
     289233919 KB total disk space.
     100241492 KB in 85477 files.
         57380 KB in 20228 indexes.
             0 KB in bad sectors.
        226627 KB in use by the system.
         65536 KB occupied by the log file.
     188708420 KB available on disk.
          4096 bytes in each allocation unit.
      72308479 total allocation units on disk.
      47177105 allocation units available on disk.
    15.
    There are no backup error logs here - only .etl files...
    C:\Windows\Logs\WindowsServerBackup\
    Wbadmin.1.etl = 9:42AM on 8/12
    Wbadmin.2.etl = 4:51AM on 8/12
    Per windows Win troubleshooting:
    http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
    http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
    --> Related to Windows backup and not VSS?
    2155348001 - 0x80780021 - Windows Backup timed-out before the shared protection point was created.
    Should we run the "FIXVSS08.BAT" script - restarts services and re-registers DLL's - does this ever help?
    Will this server need a reboot since VSS is in a state and we can't even test backups?
    Is there a tool we can use to debug VSS or troubleshoot or OS backups further?
    MSReport/Diag, VSS debugging, or another way of helping fix our OS(SystemState/C: drive) backup issues?
    Any help is greatly appreciated - thx.
    -SP
    Scot Pichelman

    Hi Scot,
    Sometimes a third party backup application will change the default VSS provider adding VSS writers which causes Windows Server Backup using an incorrect component in doing backup, that's why I suggest to delete it for a test. Anyway you can reinstall it
    after testing.
    And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
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    HKEY_LOCAL_MACHINE\Software\Microsoft\OLE
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