Backup job state pending resource availability Deferred because a required device is not available

Hi
I had OSB 10.4.0.1.0
my backup job were running successfully for more than 3 months
last week I started getting : backup job state: pending resource availability
deferred because a required device is not available
Job created.
Dispatching job to run on administrative server.
Drive or volume on which mount attempted is unusable.
My obtool -ldev -g is :
tape01-lib:
    Device type:            library
    Model:                  [none]
    Serial number:          [none]
    In service:             yes
    Debug mode:             no
    Barcode reader:         yes
    Barcodes required:      yes
    Auto clean:             no
    Clean interval:         (not set)
    Clean using emptiest:   no
    Unload required:        yes
    Ejection type:          auto
    Min writable volumes:   0
    UUID:                   252d62dc-d8ec-102b-bceb-001d092aeca1
    Attachment 1:
        Host:               server1
        Raw device:         /dev/sg3
    Connection type:        [unknown]
    Inquiry data:
        Vendor:             IBM
        Product:            3573-TL
        Firmware:           C.30
        Serial number:      00X2U78G7865_LL0
opening handler: device is busy
tape01-tape:
    Device type:            tape
    Model:                  [none]
    Serial number:          [none]
    In service:             yes
    Library:                tape01-lib
    DTE:                    1
    Automount:              yes
    Error rate:             [disabled]
    Query frequency:        [undetermined]
    Debug mode:             no
    Blocking factor:        (default)
    Max blocking factor:    (default)
    Current tape:           4
    Use list:               1-20
    Drive usage:            7 months, 3 weeks
    Cleaning required:      yes
    UUID:                   2dfadcfa-d8ec-102b-bceb-001d092aeca1
    Attachment 1:
        Host:               server1
        Raw device:         /dev/sg2
    Connection type:        [unknown]
    Inquiry data:
        Vendor:             IBM
        Product:            ULT3580-TD4
        Firmware:           C7QH
        Serial number:      1310113272
    Hardware compression:   not available
    Hardware encryption:    not available
please I need help
Thanks

What does an lsvol on the library show? What about an lsj -l on the job ? We need to be able to see what tapes are available and what the job is looking for .
Thanks
Rich.

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OSB error Pending resource availability

In Oracle Secure backup getting error Pending resource availability while starting the backup.
but restoration is working fine with the same tape..
Please help me ASAP.
Thanks & Regards,
Maruthi.G,
*** phone number removed by moderator - this is not an official support channel and personal contact details should not be included ***

Hi.
When I try to start a backup schedule, the catxcr command show the message : "No volume could be found in lib1 (for drive tape1) to use for job admin/7.1."
I don´t know the reason, because I insert a volume.
Please help.
root@bgtd T4# lsvol -L SL150 -l
bash: lsvol: command not found
root@bgtd T4# obtool lsvol -L SL150 -l
Oracle Secure Backup 10.4.0.3.0
Warning: auto-login failed - login token has expired
login: admin
Password:
Inventory of library SL150:
    in    1:             volume OSB-CATALOG-MF-000001, barcode JK1145L5, oid 100, 1480140800 kb remaining, expires 2015/03/12.15:20, mediainfo hw encryptable
    in    2:             volume OSB-CATALOG-MF-000001, barcode JK1145L5, oid 100, 1480140800 kb remaining, expires 2015/03/12.15:20, mediainfo hw encryptable
    in    3:             volume OSB-CATALOG-MF-000001, barcode JK1145L5, oid 100, 1480140800 kb remaining, expires 2015/03/12.15:20, mediainfo hw encryptable
    in    4:             volume OSB-CATALOG-MF-000001, barcode JK1145L5, oid 100, 1480140800 kb remaining, expires 2015/03/12.15:20, mediainfo hw encryptable
    in    5:             vacant
in
dte:
vacant
ob> lsdev --long SL150
SL150:
Device type:
library
Model:
[none]
Serial number:
[none]
In service:
yes
Debug mode:
no
Barcode reader:
default (hardware-selected)
Barcodes required:
no
Auto clean:
no
Clean interval:
(not set)
Clean using emptiest:   no
Ejection type:
auto
Min writable volumes:   0
UUID:
3d467542-9944-1032-9254-c8c374159d95
Attachment 1:
Host:
bgtd
Raw device:
/dev/scsi/changer/c4t500104F000D7B072d1
tape1:
Device type:
tape
Model:
[none]
Serial number:
[none]
In service:
yes
Library:
SL150
DTE:
1
Automount:
yes
Error rate:
8
Query frequency:
[undetermined]
Debug mode:
no
Blocking factor:
(default)
Max blocking factor:
(default)
Current tape:
[unknown]
Use list:
all
Drive usage:
23 seconds
Cleaning required:
no
UUID:
71373288-9944-1032-9254-c8c374159d95
Attachment 1:
Host:
bgtd
Raw device:
/dev/scsi/sequential/c4t500104F000D7B072d0
ob>

OSB error "Pending resource availability " please reply ASAP

I have the problem with OSB 10.2. I can not get the file system backup and
I get following error.
"Pending resource availability "
Oracle Secure Backup

I have the problem with OSB 10.2. I can not get the file system backup and
I get following error.
"Pending resource availability "
Oracle Secure Backup

Unable to retrieve topology component health states. This may be because the admin component is not up and running.

Unable to retrieve topology component health states. This may be because the admin component is not up and running.
I have deleted Search Service App and created again.
But still same error can anyone give me check list.. I need it very urgently.
Please reply
Thanks
Raj

Hi Raj,
This issue can be caused by many reasons, so please check the ULS log for detailed error message.
For SharePoint 2013, by default, ULS log is at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS.
Here are some similar issues and the corresponding solutions for you take a look:
http://blogs.msdn.com/b/bkr_sharepoint/archive/2014/06/09/sharepoint-2013-search-topology-activation-error-quot-unable-to-retrieve-topology-component-health-states-this-may-be-because-of-the-admin-component-is-not-up-and-running-quot.aspx
http://blogs.msdn.com/b/sambetts/archive/2013/08/28/sp2013-win2012-unable-to-retrieve-topology-component-health-states-this-may-be-because-the-admin-component-is-not-up-and-running.aspx
http://techtrainingnotes.blogspot.com/2013/09/unable-to-retrieve-topology-component.html
Best regards.
Thanks
Victoria Xia
TechNet Community Support

I try to sync my iphone in itunes and get this message ipod cannot be updated because the required file could not be found I have deleted ituned and all folders to no avail

Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?

Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes

I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1, 64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB . I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes. I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes" In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2

I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!!

I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!! PLEASE!! Because I cannot get on my iPhone!!

Hi, Mommacat26.
Thank you for visiting Apple Support Communities.
This usually means that a required component is missing. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If the issue persists, try installing the Apple Mobile Device Support driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows XP or Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

This ipad cannot be used because the required software is not installed

This ipad cannot be used because the required software is not installed
I got this message when i update itunes on my pc, I have uninstalled itune and re instail using revo unistall over 10 times and gone through every thing solution on this forum to no avail. I please I need help. I did try extracting intune using winrar and got his message "iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again." I have tried to do that repeatedly. Although iTunes will install, Apple Mobile Device Support won't. It looks like it is installing and then it rolls back and says "Apple Mobile Device Support wasn't install on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time, please run the installer again." Please I need help.
Thanks.

Try uninstalling iTunes, apple mobile device support and apple appliation support (via the control panel. add/remove programs) then reinstall iTunes.
THere seems to be a bit of a conflict between the most recent iTunes update and possibly a windows update.
I had to uninstall all 3 of those programs to get my iPad to syn last night

This ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.

I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.

dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes.

This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes

This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes
I keep getting the above error everytime I plug in my iphone.
I am not daft, I do have the 64bit version of iTunes installed already. When I installed itunes 10.5 and more recently 10.5.1 I got an error message that rolls back a section of the installation (The updater I think) before finishing off installing iTunes.
After the installation iTunes will work normally apart from when I try to connect a device. At which point I get the title error message and I can not sync my phone.
It's probably down to Itunes not installing properly however no matter what I try I can not sort the problem out. I've tried uninstalling all apple programmes followed by a registry clean, then reinstall. I've tried the same again but in a specific order. I've tried repairing iTunes, repairing the updater etc etc. Nothing seems to work. I'm out of ideas.
Has anybody had this problem? Please can somebody tell me how to fix it!
Getting an iPad this Christmas and if I can't sync that up to my PC I may just have to go over to ANDROID!!!

Is there a way to install this on its own?
Yeah, let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunes64Setup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunes64Setup.exe, and select "Extract to iTunes64Setup". WinRAR will expand the contents of the file into a folder called "iTunes64Setup".
Go into the folder and doubleclick the AppleMobileDeviceSupport64.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport64.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

"This iPod cannot be used because the required software is not installed.."

Ok so I have a LONG list of problems with my ipod touch and Vista, I have Vista Home Premium and iTunes wouldnt even install because it gave me a "Vista" error "microsoft.vc80.CRT,public Key Token="1fc8b3b9a1e18e3b",type="win32",version="8.0 .50727.762"processorArchitecture="x86" Please refer to help and support for more information." I found out this was a vista related error but managed to get iTunes 7.5 to work even though this error showed up during installation yet when it rolled back the install and then reinstalled itself, it installed successfully. (I have tried the same with version 8 of iTunes and above but instead of the successful iTunes install like 7.5 and stuff do, it says the install was interrupted and couldnt install)
Ok so now when I plug in my (fw 2.2.1) ipod touch it says "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes. Then reinstall." But I have 7.5 so iPod Touches should work! My computer recognizes it as a camera but that is as far as I get.
1 more thing. I have the usbaapl.sys in the system32/drivers folder that iTunes installed, so I dont get why it cant read my ipod...
PLEASE, if you can help in any way please help!
THANKS!
Message was edited by: ajtja

ajtja wrote:
Ok I checked in my "services" section on my computer and apparently, apple mobile device or for that matter, apple ANYTHING is not found.
SCREENSHOT: http://s241.photobucket.com/albums/ff194/ajtja/?action=view&current=itunesservic es.jpg
does this have anything to do with anything?
Yes. The iPod touch will not be recognized by iTunes if the Apple Mobile Device service is not running.
What security software is running on the PC? Try to reconfigure, temporarily disable, or uninstall the security software. Then reinstall iTunes or repair the Apple Mobile Device installation from Control Panel.
If the issue persists try the *General installation troubleshooting* tips in this article: http://support.apple.com/kb/HT1926
-Jason

My iPod cannot be synced because the required file could not be found. How do I fix this problem?

Peace. My name is Free. Thanks in advance for any help u can offer. My iPod cannot be synced because the required file could not be found. How do I fix this problem?

Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden

ITunes says that my iPod cannot be used because the required software is not installed. Says to install 64-bit version. Problem is 64-bit version is installed already.

I have a 64 GB iPod operating on iOS 5.1.1 (says software is up to date). I finally was able to download iTunes 64 Bit to my computer and open it. Now when I connect my iPod to the computer, I get a message saying "This iPod cannot be used because the required software is not installed. Tun the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I have removed iTunes from my computer and downloaded the 64-bit version again and installed it. I still get the same message.

Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Everytime I connect my iPod to USB, iTunes says the following: This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.

I have the latest 64-bit version of iTunes on Windows 7 Ultimate. Everything was fine until recently. Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message: "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes" I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities. Same message appears when I plug in my iPod. Any help would be greatly appreciated.

Did you try removing and reinstalling all the Apple software using these instructions:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Backup job state pending resource availability Deferred because a required device is not available

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