Backup MaxDB 7.7.06.09 to Veritas Netbackup 6.5 fails

Question

We want to backup MaxDB to Veritas Netbackup server.
According documentation found about this topic the backup is configured
by creating 3 files: bsi.env, initWDO.par (for backint for MaxDB) and
initWDO.utl (for backint for Oracle). The contents of these files are shown below.
When running the backup, it seems that backint for MaxDB ends with return code 2,
the error message received is:
  -24920,ERR_BACKUPOP: backup operation was unsuccessful
  The backup tool failed with 2 as sum of exit codes.
Unfortunately no further errors/warnings are shown that points in any direction
what's going wrong here.
We start the backup via the following dbmcli-command:
dbmcli -u control,****** -d WDO -uUTL control,****** backup_start BACKData_WDO
(for the time being without xuser entries, first make sure the backup is ok)
The files dbm.ebl, dbm.prt and several others do not show any additional details/hints.
It seems as if the "save data quick" to the named pipe is ok, the sql-code returns "0".
After this the backint for MaxDB should read the named pipe and write it to stage-files,
but backint (for MaxDB) ends with return code 2.
Any idea what might go wrong here?
With kind regards,
R. Hoogeveen
The Netherlands
File bsi.env:
=========
BACKINT                /sapdb/WDO/db/bin/backint
INPUT                  /tmp/backint4maxdb_WDO.in
OUTPUT                 /tmp/backint4maxdb_WDO.out
ERROROUTPUT            /tmp/backint4maxdb_WDO.err
PARAMETERFILE          /sapdb/data/wrk/WDO/initWDO.par
TIMEOUT_SUCCESS        600
TIMEOUT_FAILURE        300
ORIGINAL_RUNDIRECTORY  /sapdb/data/wrk/WDO
File initWDO.par:
=============
STAGING AREA:                  /tmp/stageWDO 1 GB
FILES PER BACKINT CALL:        1
BACKINT:                       /usr/openv/netbackup/bin/backint
PARAMETERFILE OF BACKINT:      /sapdb/data/wrk/WDO/initWDO.utl
HISTORY FILE:                  /sapdb/data/wrk/WDO/backint_history_WDO.log
INPUTFILE FOR BACKINT:         /tmp/backint4ora_WDO.in
OUTPUTFILE FOR BACKINT:        /tmp/backint4ora_WDO.out
ERRORFILE FOR BACKINT:         /tmp/backint4ora_WDO.err
MAXIMAL DELAY OF BACKINT CALL: 30
File initWDO.utl:
=============
switch_list /tmp/.switch_WDO.lis
switch_sem /tmp/.switch_WDO.sem
switch_log /tmp/.switch_WDO.log
drives 1
client wdocsz01
server backfire
policy sap_WDO

Answer 1

Lars,
The /tmp/backint4maxdb.err file tells me:
Backint for Oracle was unsuccessful.
(Unfortunately that was all information in this file.)
The backint4ora.in file tells me:
/tmp/stageWDO.0
(looks ok to me, also at the time backint4ora was started the stage file was created with non-zero size)
The backint4ora.out file tells me:
ERROR: incorrect format or option in .utl file (-p)
(this seems as if the -p option is not recognized by the backint4ora executable)
When I run this executable manually as user sdb it shows me the commandline that I should use, including the -p option.
One strange thing I notice is that the order of the options is different from the commandline that is executed.
(in the usage it shows -p as almost last parameter, the command executed has -p in the middle; I will see if I can execute the backint4ora command manually, since I have the stage file available, I have copied it during the process)
The backint4ora.err file is empty.
The commandline of the dbmcli command I execute shows me another interesting error message,
this might also be the source of all problems here.
-24920,ERR_BACKUPOP: backup operation was unsuccessful
Could not get external backup ID's from the backup tool.
I tried to retrieve the external backup id's manually for medium BACKDataWDO, it show me OK without any external backup id's.
I am not sure, but I think this is correct since no successfull backup was created yet with external backup tool.
Can it also be that the parameter "history file" from the initWDO.par file is set wrong?
Currently it is set to "/sapdb/data/wrk/WDO/backint_history_WDO.log" (see above also), but I can imagine
that this should be set to the dbm.knl or dbm.ebf file ??
With kind regards,
Roger Hoogeveen