Backup+ Media Issue

Starting about a month ago, several times a day, the app Backup+ Media pops up and says it's not working right.  I have to Force Close to make it go away.  I don't even use the app and I don't see any way to uninstall it.  I've cleared cache and data and it doesn't make a difference.  Any ideas??  Thx

Before you do the Factory Data Reset, I would try the Cache Partition Wipe. Very simple to do and will not force you to set your phone back up all over again. This will NOT impact any of your data or applications however it will remove any leftover code or temp files building up in there and make the phone run smoother. Many times you get issues like these because an old command is in the Cache and is being called instead of the new one.
Step 1: power your phone down
Step 2: hold volume up, down, and power simultaneously
Step 3: use the volume down to navigate to "recovery," use volume up to select
Step 4: you will get a screen with a triangle with an exclamation point, next to an Android. Press volume up and down simultaneously
Step 5: use the volume rocker to navigate to "wipe cache" and use the power button to select.
Step 6: after it has finished, use the volume rocker to navigate to "reboot system now" and use the power button to select.
Step 7: say "TA-DAA!"

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