Backup of iPhone to Computer
I am not able to backup photos and videos from my iPhone to my computer. Please help! Thanks.
Kappy wrote:
iTunes does not backup your pictures and videos as part of an iDevice backup
FYI:
Photos/Videos in the camera roll are in fact part of an iOS backup. Photos/videos synced to the phone are not, but they are on the computer used to sync them to the iOS device.
Similar Messages
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HT1766 I am unable to backup my iPhone to computer
I am unable to backup my iPhone to my computer.
See Here > http://support.apple.com/kb/ts2529
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I cannot find corrupt iPhone backup file on my computer to delete it.
I have an iPhone 5s. It backed up to my computer (Mac) just fine until I got a new computer. I loaded all my backed up files onto the new computer (also a mac), from my airport extreme computer backup (also a mac product) and the next time I went to backup my iphone, it clearly says in the itunes window (where it would usually tell you your last backup date) that this phone had NEVER been backed up up on this computer. That would be fine with me and I would gladly create a new backup from what was on my phone currently except....When I click the backup button, it gives me the "could not back up the iPhone because the backup was corrupt or not compatible with the iphone. Delete the back up for this iphone, then try again" error message. I have followed every instruction of how to go about deleting these backups. I deleted every iPhone related backup through iTunes. Then I tried to find the files on the computer's hard drive outside of iTunes, but I swear there is no MobileSync folder on my computer. At least it's not at the path that is always given in every suggested solution.
I did create a separate user account (on the same computer) and was able to backup my phone through that. I don't know what that means, if anything, but I'd like my iphone to work with MY user account...
I've had a really difficult time finding the answer to this question online, so any help would be much appreciated.
Thanks!i have figured it out, what you have to do is to restore your phone back to factory settings:
http://http://www.youtube.com/watch?v=2yBBiMy3Y6Q - youtube video to show you how incase you dont know
and then set up your phone as a NEW IPHONE instead of using iCloud
then plug it into iTunes - then i clicked on the iCloud thing to restore my new phone, and it should work, mine does hope this helps -
Hi,
I have my iphone 3GS setup to be able to backup and sync with my computer over wifi. But I want to be able to backup to my sons computer also.
The things is I don't want to have to sync to his computer first to do this. Is there a file or something I can move from my computer that is setup to his that would let his see my iphone over wifi?If you don't have access to the old computer any longer, '''no'''. Unless you were using something like the Google Toolbar & Google Bookmarks or Xmarks, which would have your bookmarks in an online account that you could access. Firefox doesn't include an online storage feature for personal data, yet. That is coming in a future version.
If you have a friend at your old job maybe they have access to that old PC and they could export your bookmarks to a file and email that file to you. -
Hello,
I had a one on one with my apple rep yesterday. They backed up my camera roll from my iphone as well as my ipad on my computer as I was not able to backup to icloud due to lack of space.
They advised me to delete photos from my photo stream on my iphone and ipad and then do a back up.
I deleted the photos from photo stream on my iphone and ipad.
I was able to backup my iphone but NOT my ipad as it is saying that there is not enough room on icloud to do this back up.
Any solution?If it says Not Enough Storage Space on iCloud then you can get more Storage space for iCloud if you want to backup more Data on iCloud Storage. You will find the Pricing for Additional Storage Space and how to Buy Storage Space for iCloud from your Device in the Link below.
http://support.apple.com/kb/ht4874
http://support.apple.com/kb/HT5879 -
I just bought an iphone 5. I came home to backup my iphone 4 to my pc (Windows 7). I transferred purchases, then selected "automatically Backup", then clicked on "This Computer", saying a full backup would be stored on this computer. that was almost 3 hours ago. the slanted lines are continually moving across the to and the circle with arrows is still revolving on my phone and beside my device name on the side toolbar. Is it stuck or does it really take this long? My 16GB phone is almost full, so there's not a lot of empty space available. I want to stop it but I'm scared I'll lost the info on my phone. I do have it backed up to icloud, but that doesn't get everything, does it? Help please! I'm not real computer savvy, or itunes savvy, so please speak plain talk! Thank you!
MAVERICKS - That (Syncing), Sinking Feeling! ………. This Fixed Mine……..……….
iPad, iPod not syncing on Mavericks…. I-Tunes freezing on connection of same to the usb port! The following fixed these issues on my MacBook Pro running 10.9.3. I do have Xcode on my laptop, but have never used it…. I’m not a programmer or hacker, just a cheesed of Apple fan. I tried many of the already suggested possible fixes and nothing helped. Got fed up using the disk repair utility and getting no further on.
I opened System Preferences, Security & Privacy/Privacy. In Accessibility, after having scanned all my files many times, I added the following apps, some of them may be developer tools from Xcode, and gave them all control….. then did a computer restart.
AppleMobileDeviceHelper.app
AppleMobileSync.app
ARDAgent.app
Automator Runner.app
CalendarFile Handler.app
CMFSyncAgent.app
CoreServicesUIAgent.app
File Sync.app
FileSyncAgent.app
Image Events.app
iTunes.app
Migration Assistant.app
Syncrospector.app
SyncServer.app
UnmountAssistantAgent.app
USB Prober.app
I suspect it was probably overkill, but it worked. My iPad and iPod are visible and syncing as normal in iTunes. The program is running normally. hope it helps everyone………
HappyScotsLass -
Computer stolen. Only backup is iphone. How do I transwer from Iphone back to Itunes. Bunch of music on iphone from CD's.
Normally you would restore the backup of the computer, but you say you don't have a backup of the computer. That is a shame. See this user hint to try and rebuild your library. https://discussions.apple.com/docs/DOC-3141
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How do I backup my iphone to a computer when every time I plug it into the computer, it starts syncing it to itunes or trying to download itunes? How do I back it up and where do I find the backup?
The backup does not include any itunes content. NO apps, music,etc
You can transfer itunes purchases from iphone to computer: File>Transfer Purchases
You need to copy everything from your backup copy of your old computer to your new computer. -
Once I backup my iPhone, where can I find the SMS data on my mac?
The link Library/Application Support/MobileSync/Backup/ doesn't seem to exist on my computer.
My mac has OS X, version 10.6.8.
Thanks.Here, let me explain the way you use the word "crap" in a sentence like this, especially when I'm asking for help from a total stranger such as yourself. It's rude, obviously I know now not to do something like download something like that to my computer. It's not the difficult to figure out, and obviously I'm suffering the consequences for it now. So are you planning on helping me? Or should I not reply to your next reply if it has the word "crap" in it? I'm sure this whole discussion board was created to be used in a professional way, which is how I would like to keep my responses.
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i used to connect the ipad or iphone to computer to make the backup . I need to know where is the backup path on computer?
The following quotation is from iTunes: About iOS backups
Where are iTunes backups stored on your computer
The folder where your backup data is stored depends on your computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista, Windows 7, and Windows 8:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return. -
during restore of my backup on iphone 5s i saw my photos and videos get doubled on ios 8.0 and moreover
if i use to go at my computer and then open my iphone and in folder i see some files name local disk and my photos
please help my memory doubles.I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
Is backup of iPhone, iPad better via the iCloud or my computer? If so, why?
Is backup of iPhone, iPad better via the iCloud or my computer? If iCloud is better, safer, etc, why?
Read this: http://support.apple.com/kb/HT5262. I personally do both.
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I am trying to backup my iphone contacts through itunes... Oddly, my iphone 4 is not visible under 'Devices' when I plug it into the USB port on the computer. It doesn't seem that I will be able to connect to or access or change anything unless my phone shows up as a Device in Itunes on the left side. Suggestions? I have tried two different ports and neither permits my iphone to show up as a device in itunes.
Appreciatively,
DonnaI will go back to step one on your support link that suggests checking the USB cord. or connectors I use it to charge the phone all the time but the phone does not register as a device in my computer either. I tried all four ports. Thanks. You have me off on a new path... hopefully to find a solution.
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i have set up my wifes ipad mini wirelesly, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to itunes will it give me an option to restore from icloud, i dont want to lose the apps and data my wife has already installed through her account... any thoughts
1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy. -
how can I see my iphone backup to my hp computer - I want to actually see some of the files on the backup to be sure it actually worked
You can't see them as such. The entire backup is stored as a database, sql file. You can find the backup file here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and clickOK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press theReturn key.
You will need an sql reader to view the contents,
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