Backup or other smtp server not working in IOS7

After upgrading to IOS7 on my company iPhone5 I can no longer reply to emails received on one account using "Other SMTP Server" option. (i.e. If Primary server can't be reached, it should role to Other SMTP Servers to send message. This was broken after upgrading all our work phones to the new IOS. (both 7 & 7.1)
We still have two phones on IOS6 and this feature works fine on those operating systems
Any help would be great!
Thank you...

Ok so I resolved it. I set up the iPhone from new and did NOT restore from backup. I added the apps etc back on manually.
FaceTime worked perfectly. So I made a new backup.
I then restored from my previous backup just to check if FaceTime might work and it failed again.
Tried restore backup from PC and from iCloud - neither worked.
I went back to my new backup and restored - perfect.
My advice. Set up as new iPhone. It's a pain but not as much as not having FaceTime.

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