Backup PC Suite

Hi guys, I have PC suite installed at home on my PC and backed up my previous phone (via cable) using the backup utility. At work I also have PC Suite installed, because I cannot seem to connect my new phone to my home PC. Is there a way to copy or backup the information on my home pc and bring it to work? Where does PC Suite save it and can I take it to another PC? I guess the same issue would come up if you need to format a harddisk and you need to back up all your personal info - what do you back-up for PC Suite?
Thanks
Z

Hi, I have discussed my issues previously at another post (you are welcome to have a look: /discussions/board/message?board.id=connectivity&message.id=8157#M8157).
But it doesn't really matter. I just need to know how to get my backup from one PC to the next (without using the phone). Is there some kind of data file/folder that I can copy and then replace on the other PC?

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6110 - replace memory card

Hi,
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Silva
The reason was because I've other R66 maps needed to install some maps (downloaded from nokia maps) and

@JJESilva
Although you would need to enable "Show hidden & System files" on your PC first, have you tried:
1. Connect the phone to the PC via USB and select "Data Transfer Mode"
2. Run Route66 sync on the PC.
3. Select the map files, etc in the right hand pane within route66 and press backup.
4. When complete you should see the backup file in the left hand pane of route66.
5. Press the red 'call cancel' button and select 'remove memory card' on the phone and remove this memory card (Best keep it safe just in case). Insert your shinny new memory card.
6. Using the phone, format the memory card (just to be safe).
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Windows 7 - Open (My) Computer Press the Alt key > Click Tools > Folder Options…Click the View tab, select Show hidden files and folders, and uncheck Hide protected operating system files.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx
http://windows.microsoft.com/en-US/windows-vista/Show-hidden-files
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PC Suite 6.86.9.0 Backup Failure

PC Suite 6.86.9.0 Backup Failure
When backing up the messages on my N80(firmware v5.0719.0.2) the backup always fails when processing multimedia messages and windows reports "Windows Driver Foundation - User-mode Driver Framework Host Process" (WUDFHost.exe) has failed. All other parts of the backup work successfully.
What version of Windows is being used? Vista
What Service Pack is installed? SP1
What version of PC Suite is installed? 6.86.9.0
What is the connection method, cable, bluetooth or IR? usb cable
Does anyone know how to correct this issue ?

13-Apr-2008 12:16 PM
chris9 wrote:
PC Suite 6.86.9.0 Backup Failure
When backing up the messages on my N80(firmware v5.0719.0.2) the backup always fails when processing multimedia messages and windows reports "Windows Driver Foundation - User-mode Driver Framework Host Process" (WUDFHost.exe) has failed. All other parts of the backup work successfully.
What version of Windows is being used? Vista
What Service Pack is installed? SP1
What version of PC Suite is installed? 6.86.9.0
What is the connection method, cable, bluetooth or IR? usb cable
Does anyone know how to correct this issue ?
plz can u post the Screenshot of error?
i m not having this type of problem, Backup is working Fine for Me.
Nokia 5530 Xpress Music RM-504
v30.0.009
31-5-10

PC Suite 6.83-cannot backup contacts

I have installed the software with success and I have a Nokia 6021 phone. I am trying to backup my contacts and settings to may computer I am getting the error in the log:
Backup log:
Date and time: 29/05/2007 17:37:24
Backup saved to file:
C:\Documents and Settings\Administrator\Application Data\Nokia\ContentCopier\2007-05-29 Nokia 6021.nbu (28 kB)
Contact backup failed. Try to restart your phone and run backup again.
The phone model-specific backup includes:
- Settings
The following items could not be backed up:
- Contacts
What version of Windows is being used? - XP
What Service Pack is installed? - SP2
What version of PC Suite is installed? - 6.83.14.1
What is the connection method, cable, bluetooth or IR? - Bluetooth
In fact, the only items I can backup with success are Notes, Calendar and Text msgs. Here is some more info from the System Information option when I select 'Help':
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English
Language for non-Unicode programs: English
Locale: English
Input language: English
Nokia PC Suite:
Version 6.83.14.1
Language: English
Connectivity Cable Drivers:
Version 6.83.9.0
PC Connectivity Solution:
Version 7.7.10.0
Bluetooth stack:
WIDCOMM Bluetooth stack
Version 5.0.1
Build 2800Message Edited by gb075317 on 29-May-200705:45 PM

Sorry, did not work and tried it a few times! I think I have tried about every combination of restarting the PC, the phone, no other apps running etc., even tried via IR and still same results.
Is there a particular setting on the phone perhaps that is causing problems, that's about the only thing I have not really checked (or have a clear idea what)?
What I might also try is digging out my old 6310i that I have somewhere and trying with that, see if I get the same results. If it does work then it might be my 6021 if not, then I can only assume the PC end of things....Message Edited by gb075317 on 30-May-200709:15 AM

Backup/Restore from PC Suite with N71 worthless

Hi,
I have used Backup from PC Suite (Version 6.82.22.0) to backup my N71 data before I gave the N71 to a repair shop. The N71 camera was not working.
After four weeks I got a N71 replacement. A brand new N71 with a different serial number which is not good because some S60 apps now no longer work.
But anyway the real surprise I got was after I run Restore from PC Suite to get all data back. The Restore finished without any error but almost nothing useful was restored!!
No Contacts, No Messages, No phone Setup (Themes, Bluetooth Config, Apps).
Huh???
Is this really how Backup/Restore from PC Suite with a Symbian S60 3rd Nokia N71 us supposed to work??
If yes, than Backup is utterly worthless!!
I am not aware that I did something wrong. I have used Backup regularly and never got any error messages.
But it is painfully obvious that the most important data from the phone are not saved!
All the Restore did was restore some audio and image files and the Notes contents.
Regards,
Gagome

you can check the backup log for the details of the backuped content. or try this tool to view the content of the .nbu.
What's the law of the jungle?

PC Suite Backup failed to backup contacts

Went to update my firmware today, and it said that it would delete all contents on my phone. So, I updated PC Suite, and then clicked the backup button. It appeared to be successful.
I then had it install the firmware update. After that successfully happened, I went to backup, and clicked Restore. It updated my saved profiles, applications, files, and images.
My contacts, however, are now all gone.
The log shows it backed up Contacts, but there is nothing in that heading. If you compare it to how the log formats files, there were items under it as a heading, like so:
Content restored:
- User files
Images\Backgrounds\underdark1_176x208.otb
Others\ClientLoginTest.swf
Others\FlickrMobile.swf
Others\show_keycodes.swf
Others\testing_login.swf
etc...
- Contacts
- Calendar
- Settings
- Messages
- Bookmarks
- Full backup
So, following that logic I'm lead to believe that my Contacts didn't actually back up. Um... darn?
I have some contacts backed up on my SIM card, but they are 2 years old, and don't have the 2 years worth of contacts I've added since then.
Just thought Nokia might want to know their Backup program doesn't work with Contacts on a Nokia 6680.
BTW, just so today wasn't a total failure, what DID my firmware update actually give me? An "up to date Symbian OS" doesn't count; that has no tangible user value.
Finally, here is my system info, hope it helps the engineers to prevent this problem for other users in the future:
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English
Language for non-Unicode programs: English
Locale: English
Input language: English
Nokia PC Suite:
Version 6.82.21.0
Language: English
Connectivity Cable Drivers:
Not installed [this is bs, they are installed]
PC Connectivity Solution:
Version 6.43.8.0
Microsoft Outlook:
Version 11.0
Build 5510
Bluetooth stack:
Microsoft Bluetooth stack
Version 5.1.2600
Build 2180

I had the same problem today when trying to restore a full phone memory backup of my Nokia 6680.
All data was restored except contacts data.
The phone went through a repair and the motherboard was changed (=> new IMEI) in a authorized Nokia Service Center.
So the Contacts in Phone Browser were empty.
BUT I FOUND A SOLUTION!
It only works if you have backed up only your contacts (so you have a .nfc file in "C:\Documents and Settings\*YOUR-USER-NAME*\Application Data\Nokia\ContentCopier\".
(Before taking the phone to the repair shop, I made the backup twice - one full backup, and one backup selecting only contacts)
So, if you have the .nfc file, copy it to a separate folder. (If i leaved the .nfc in the same folder with the .nfb, pc-suite-content-copier only sees the .nfb file(s) and the Contacts/images checkboxes are grayed).
After copying the file, in ContentCopier select Browse and select the folder with the .nfc file in it.
Now the checkboxes are not grayed anymore (what a stupidity!), contentcopier says it found a backup file, and you can restore it succesfully.
For precaution, now i will manually copy the c:\system\data\contacts.cdb file, instead of using the **bleep**py content-copier.
IT IS A SHAME NOKIA DIDN'T CAME UP WITH A SOLUTION SINCE AUGUST 2006 ! WE PAY A LOT OF MONEY FOR THEIR LATEST GENERATION PHONES, BUT WHEN IT COMES TO SUPPORT THEY FORGET US! INSTEAD OF HELPING US, THEY TRY TO HIDE THE PROBLEM WITH ANSWERS LIKE "This is a user to user forum" - **bleep**! MAKE IT A USER-TO-USER-AND-NOKIA SUPPORT. THAT IS WHAT PEOPLE WANT! ANSWERS TO THEIR PROBLEMS!

PC Suite 7.0.9.2 on Vista Backup Utility Crashes

I just updated my PC suite with latest version (7.0.9.2) on my Windows Vista (Business) OS.
After doing so I am not able to use the backup utility (ContentCopier). I used to backup my phone on PC using the earlier version of PC Suite.
Is there any solution/patch?
Solved!
Go to Solution.

It worked for me perfectly fine. Thanks .
I got the version 7.0.9.2 from PC suite internal update - didn't know there was a newer version available.

Backup PC Suite

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