Backup problem iPhone 4s iOS 7 & iOS 8

Hello, I've got problems with my iPhone 4s (faded screen etc.), today I'm going to make a complaint. I will receive a new one, so I did a backup with iTunes and iCloud, but as I got iOS 7.1, and the new phone will definitely come upgraded, with iOS 8, would the backup work then?

I have the same question. I test it out and let you know. iPhone 5s is upgrading to iOS 8 and the icloud back-up is iOS 7.1.2.
I Know for sure there will be problems and i think the best i can do is to downgrade iOS back from 8.0.2 to 7.1.2, restore icloud back-up
and upgrade iOS again to 8.0.2.
I Let you know.

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TS2529 I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.

I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.

Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help

I cannot find MobileSync folder under ApplicationSupport after I backup my iphone on iOS 10.9.5

I backup my iphone 5 to my Mac iOS 10.9.5, after backup cannot find MobileSync folder under Library/ApplicationSupport

redwise wrote:
This actually did not help me, but I can't figure out how to delete my response. I don't have a mobile sync folder and I do not understand what is meant by "Go menu."
The Go menu is the 5th one (from the left)
you do have a mobile sync folder
And you can not delete your response.

BackUp Problem iPhone. Not all availible

Hello
I own an iphone 2G. with 3.1.3. It works tills last tuesday as it was broken. I decided to get a new own.
In the moment as i connect it to my mac itunes suggested to restore an backup. The problem ist that the latest back was from June 21th. Tuesday was July 6th. My iphone is connected twice a day to my macbook. It everytimes syncronise and backup my iphone. Where are all the missing backup. The logic of the copies it keeps on my HD is not know. What should I do with a backup from july 5th 2009
I have listed the following backup availible
Gerard's iPhone
Gerard's iPhone - 05.07.2009 05:52
Gerard's iPhone - 08.02.2010 21:13
Gerard's iPhone - 21.06.2010 12:41
Gerard's iPhone - 21.06.2010 20:02
I suggest this is an iTunes problem and not a problem of my iPhone, or I am wrong
Any hints
Gérard
Where could i find my backup from July 6th

It still shouldn't take "4 hours" to sync your content back to your phone. Try deselecting everything but your music & apps, see if that speeds things up. Then add content one type at a time. When you restore from backup, you must follow this by a sync to restore your itunes content. There is no way around that fact as itunes content is NOT included in your iphone backup.

Problema iphone 5 ios 6.1 switch 3G operatore 3ita

Dopo l'aggiornamento ad ios 6.1 sul mio iphone 5, ho riscontrato un problema legato al passaggio da 3G alla rete normale,
Mi spiego, per risparmiare batteria quando sono sotto copertura wifi, disattivo il 3G
Prima disattivando il 3G passava automaticamente a tim, dato che la 3 trasmette solo in frequenza umts,
Adesso con il nuovo aggiornamento disattivando i dati cellulare, il telefono non torna più a tim
Ma resta lo stesso su 3ita con una durata della batteria molto minore.
Anche rifiutando l'aggiornamento del gestore, e quindi lasciando lo switch 3G la situazione non cambia.

i have exactly the same problem,

Bluetooth problems Iphone 6, IOS 8.0.2

I can't connect to my Volkswagen radio RNS315 after my last update. I have reset all network settings, created new connections but still can't creat a working connection.
in the display of my car I see the message can't connect to the Phone. I’ve tried to connect with an iPhone 5s without any problems.
I also had problems with my JBL speaker but the reset of all network settings made those problems disappear.

Hi kanrf18,
Welcome to Apple Support Communities.
Take a look at the article linked below which describes a similar issue and provides a resolution for that issue.
Get help connecting your iPhone or iPad to a Bluetooth accessory
If that doesn’t do it, this article provides a lot of additional information and troubleshooting suggestions that'll resolve most Bluetooth related issues.
iOS: Troubleshooting car stereo connections
I hope this helps.
-Jason

Reduce Motion Problems iPhone 5 iOS 7.0.4

I've been having problems with my reduce motion setting. I usually have it turned on so I don't have the extra motion. But when I turn it off, it only stays off until turn off my phone. When I turn my phone back on then reduce motion is enabled. In other words after disabling reduce motion, it will enable its self after a reboot. Help!

I would suggest to update your phone to the latest iOS to see if that resolves the issue.

Screen brightness problem iphone 5 ios 6.1.4

The screen will quasi-randomly go to low brightness and be barely readable - auto-dim or not. I can't usually tell what triggered it - it's just not obvious.
However, I found a repeatable pattern (finally) when using it in a car. If I plug in the usb in a car (say a ford), and use both google maps and play tunes or podcasts simultaneously, the brightness is guaranteed to dim after approximately 20 minutes, on its own, without intervention. The auto-brightness switch has no apparent effect on this.
This is, of course, the most annoying defect, because you're using google maps to watch where the f*@k you're going, and then the lights go out and you're fumbling around with brightness while driving.
Anybody else observe this problem?

It's a google maps app setting. I agree, it is highly annoying and I have no idea why they put that setting into the app without the option to change it. I did a 600 mile trip with google maps and the auto screen dimming feature was awful.

Messaging problem iPhone 5 iOS 7 ... Help!!

This morning I woke up to a text from an "unknown" contact. The message said "the text cannot be found".
I have 3 group texts that I participate in daily. The main group chat gets at least 200 messages a day. We have used it for several months now. The group chat was working fine until about 5 hours ago, when all of a sudden it wouldn't let me send a text to that group, eventually it did go through. Then I started receiving more and more texts from "unknown". After a few hours I would revive messages from that group randomly. Some were 2-3 hours old, and in complete random order.
All my other group texts are working fine, except that one. I can even text the members individually and it works, just not in that particular group. 5 hours later and I keep getting "unknown" blank texts... But nothing from that ONE group. Everyone else in the group can send and receive just fine, except me.
I've called both ATT and Apple, I've done everything.. Wifi on/off, iMessage on/off, SIM card in and out, reset network settings, reset all settings, deleted the group text and still, nothing.
Any tips?

Did you try the general reset of holding down the on/off button an d the home button simultaneously until the Apple logo appeared.
This usually gets iMessage sorted out.
Cheers

HT1766 Sync & Backup problem (iPhone 3GS, iOS4.3.3)

I have iPhone 3GS with 4.3.3 version, and the itunes version is 10.6. The problem is I cannot sync or backup my phone. Can you help, please?

You can't do what you want & there is no way to bypass this.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT1414 Is there any way i could restore from the backup of a new IOS software? I had to manually restore my iphone 3 and had to downgrade the IOS Software.

I backuped my iphone 3 when it had a higher IOS software. After i restored my Iphone, i eneded up having to downgrade the IOS software in order for it to fully restore. Now when i try to back up my phone, it says that my iphone is too old for the backup. If i DO upgrade the IOS, i won't be able to use my phone because it becomes too slow and wont even fully restore.
Thanks

If your phone is in recovery mode (You see the iTunes graphic on the phone), you MUST connect the device to a computer and restore the operating system. There is no supported way to get around it. The device had a problem installing the update and it crashed. Sorry.

I've iphone 3GS. ios 5.1.1 i've a problems that it turnoff itslef. when i'm trying to turn it on. it just appear apple logo then go to black . keep trying till gives me battary is empty and must charge it. once i plug in it. its open and i found the batta

i've iphone 3GS. ios 5.1.1 i've a problems that it turnoff itslef. when i'm trying to turn it on. it just appear apple logo then go to black . keep trying till gives me battary is empty and must charge it. once i plug in it. its open and i found the battary as it 70 % for example( not empty ) if anyone try to call me its appear to me turn off but doesnt give him the mobile is turn off . its rining. please advice

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?

TS3694 hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep

ITunes 12.1.2.27 X Backup iPhone 4S IOS 8.3

Hello!
Since day 04/10/2015 I'm not getting back up my iPhone 4S iOS 8.3 via iTunes vs. 12.1.2.27. ITunes returns the following message:
"ITunes could not back up the iPhone" iPhone name "because the iPhone is disconnected"
But the device is connected and the backup is not performed.
I've read several tutorials, but there is NO to this specific problem.
Someone has been there, or know how to solve?
hug;
Thiago

Hi Chalmita,
For your immediate issue of the MacBook Air not shutting down, try the following:
OS X Yosemite: Log out, sleep, restart, and shut down
https://support.apple.com/kb/PH18786?locale=en_US
Hold down the power button until you see the restart, sleep, or shut down dialog, then click Shut Down, or press Return.
If you don’t want the app windows you currently have open to reopen when you restart your Mac and sign in, deselect “Reopen windows when logging back in.”
If your Mac won’t shut down, press and hold the power button for 5 seconds to force a shutdown.
Important: If you force a shutdown, you may lose unsaved changes in open documents.
The Mac is completely shut down when there is a black screen, no active power light, and no fan or drive noise.
What version of OS X do you have on your Mac? It might be helpful to back up your computer with Time Machine and update to the latest version, which is 10.0.3. Do the same with your iPhones so that everything is up to date.
Update OS X and App Store apps on your Mac - Apple Support
https://support.apple.com/en-us/HT201541
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Cheers!
- Judy

Backup problem iPhone 4s iOS 7 & iOS 8

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