Backup Service - Pool ownership conflict during import

Question

Hi, I am getting this error every time
the backup service performs a backup. How do I remove the conflicting entries?
Microsoft Lync Server 2013, Backup
Service user store backup module detected items having pool ownership conflict during import.
Items having pool ownership conflict: 
ItemId: 823b033e-357e-43dc-97d1-75cb9670f640,
DocId: 1117, DocName: urn:hcd:[email protected]
ItemId: 823b033e-357e-43dc-97d1-75cb9670f640,
DocId: 1118, DocName: urn:lcd:[email protected]
ItemId: d2db9bae-4fa8-451c-b821-32e992319232,
DocId: 1119, DocName: urn:hcd:[email protected]
ItemId: d2db9bae-4fa8-451c-b821-32e992319232,
DocId: 1120, DocName: urn:lcd:[email protected]

Answer 1

Hi Fernando -
How to take ownership from active directory? I searched everywhere but I didn't find any tab or command to do this. Can you please explain little bit more?
Thanks,
SD
Please help....i recently deployed a second pool where i am currently facing this issue.
My email address is : [email protected]
PS C:\Users\xxxxx> Invoke-CsBackupServiceSync
cmdlet Invoke-CsBackupServiceSync at command pipeline position 1
Supply values for the following parameters:
PoolFqdn: indyslync2013.technicolor.com
Doing a full sync might add a heavy load to the backup service and temporarily
increase the backup replication latency.
Are you sure want to continue?
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help
(default is "Y"):Y
Invoke-CsBackupServiceSync : Failed to perform a Windows Communication Foundati
on (WCF) call to backup service instance on computer "INDYSLYNCFE03.thmulti.com
". Verify that backup service is running. More details: "There was no endpoint
listening at https://indyslyncfe03.thmulti.com/BackupService/ that could accept
 the message. This is often caused by an incorrect address or SOAP action. See
InnerException, if present, for more details.".
At line:1 char:1
+ Invoke-CsBackupServiceSync
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Invoke-CsBackupServiceSyn
   c], CommunicationException
    + FullyQualifiedErrorId : Failed to find a computer that has an active bac
   kup service in the specified pool. Exception: System.ServiceModel.Communic
  ationException: Failed to perform a Windows Communication Foundation (WCF)
  call to backup service instance on computer "INDYSLYNCFE03.thmulti.com".
Verify that backup service is running. More details: "There was no endpoin    t
 listening at https://indyslyncfe03.thmulti.com/BackupService/ that could     a
ccept the message. This is often caused by an incorrect address or SOAP     act
ion. See InnerException, if present, for more details.". ---> System.Se    rvic
eModel.EndpointNotFoundException: There was no endpoint listening at h    ttps:
//indyslyncfe03.thmulti.com/BackupService/ that could accept the mess    age. T
his is often caused by an incorrect address or SOAP action. See Inne    rExcept
ion, if present, for more details. ---> System.Net.WebException: Th    e remote
 server returned an error: (404) Not Found.
   at System.Net.HttpWebRequest.GetResponse()
       at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel
   .HttpChannelRequest.WaitForReply(TimeSpan timeout)
   --- End of inner exception stack trace ---
Server stack trace:
       at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponse
   WebException(WebException webException, HttpWebRequest request, HttpAbortR
  eason abortReason)
       at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel
   .HttpChannelRequest.WaitForReply(TimeSpan timeout)
       at System.ServiceModel.Channels.RequestChannel.Request(Message message,
    TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannel.Call(String action, Bool
   ean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs,
  TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMeth
   odCallMessage methodCall, ProxyOperationRuntime operation)
       at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage mes
   sage)
Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessa
   ge reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
    msgData, Int32 type)
       at Microsoft.Rtc.Management.Hadr.BackupService.IBackupService.GetStatus
   (Nullable`1 category)
       at Microsoft.Rtc.Management.Hadr.BackupService.BackupServiceClient.GetS
   tatus(Nullable`1 category)
       at Microsoft.Rtc.Management.Hadr.BackupService.BackupServiceClientManag
   er.InvokeMethod(Func`2 func, Nullable`1 category, String funcName, String
  machineFqdn, Boolean throwExpectedException)
   --- End of inner exception stack trace ---
       at Microsoft.Rtc.Management.Hadr.BackupService.BackupServiceClientManag
   er.HandleCommonWCFException(Exception e, String serverFqdn, Boolean needTh
  row, String& errorMsg)
       at Microsoft.Rtc.Management.Hadr.BackupService.BackupServiceClientManag
   er.InvokeMethod(Func`2 func, Nullable`1 category, String funcName, String
  machineFqdn, Boolean throwExpectedException)
       at Microsoft.Rtc.Management.Hadr.BackupService.BackupServiceClientManag
   er.GetStatus(Nullable`1 category, IMachine& activeMachine)
       at Microsoft.Rtc.Management.Hadr.BackupService.InvokeBackupServiceSyncC
   mdlet.FindActiveBackupServiceMachine(),Microsoft.Rtc.Management.Hadr.Backu
  pService.InvokeBackupServiceSyncCmdlet