Backup/Sync Manager in Elements 9 has quit working.

It shows blank lines where it should show albums. How can I fix? The catalog which I am trying to back up has about 11000 items. The sync manager says the catalog is sync'd but it is not. Thanks for any help,

First of all, are you sure you have enough space for everything? If so, try logging out of your account (click where it says Welcome, < your name > in PSE) and then log in again.

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senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
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taveliben
What computer operating system?
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Adobe Photoshop Elements 9 has stopped working... how can I make it work?

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Backup/Sync Manager in Elements 9 has quit working.

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