Backup while in Safe Boot
Can I create a bootable backup while in Safe Boot, or is that not possible
The only way I can boot the iMac is in Safe Boot. I found out from Apple (Genius Bar) today that the logic board is bad. My clone that I have now is over a week old and I thought if I could do a Smart backup with SuperDuper I'd have everything I need if I decide to get a new iMac. Or maybe I could accomplish the same thing in Target Disk Mode, providing the iMac lasts that long.
Similar Messages
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Stay in Safe Boot AFTER RESTART to finish an update?
It's often been recommended here to do an OS update while in Safe Boot.
If you go this route wouldn't it make sense, since, as I understand it, *the installation is still finishing up after the restart*, to do the restart, when prompted, while remaining in Safe Boot? It seems an ordinary restart brings you back to the full OS, partially defeating the purpose of the Safe Boot.
Maybe it doesn't matter, after all, but if that sounds useful, how best to do that? Click OK on the restart button from the installation prompt, while holding down the shift key, or shutdown completely, ignoring the prompt, and then power up again holding the shift key down? Must you restart using the installation prompt?Great news!
You're mostly OK if you keep your Mac maintained once in awhile, you really don't have to be as anal as I am, unless you have untoward shutdowns or other strange happenings! -
Does Safe Boot clean font caches?
I found this in the OS10.4.11 Help file under Safe Boot:
"Mac OS X 10.4 Tiger only: It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501."
Someone in another forum tells me that it isn't true. Is it?So, if there were more than one user account, safe boot will only clear the font cache for the user who logs in while in safe boot. And if you then logged in as another user, it would clean out that cache (not that this is what people would normally do, but I'm just trying to understand all of this).
But, the system font cache is not affected, right? So if I suspect a font cache is causing problems, leaving the system cache unchanged might not relieve the problem.
You've got it!
Rather than trying to track all of the various font cache (and other cache files) yourself, there are free utilities you can download that do all of the work for you. Font Finagler clears just font cache files. If you want to clear other cache files at the same time, OnyX can do that. -
Powerbook locked up in Safe boot mode. Password not accepted
My powerbook seems to be stuck in safe boot mode.
I recently did a erase and install (re-installed Leopard). After I started to have issues with the keyboard being in Uppercase all the time.
Despite the fact that I do not press the "Shift" key during login, my powerbook 1.67 asks for a login password, while in safe boot. I do not have a login password ( as opposed as having an Admin password).
When I try to login with the Admin password, it looks as if it's going to take it, but then the screen shakes as if the password is incorrect.
Help me please.first thing to try with hardware issues (keyboard in uppercase) is to zap the pram.
Resetting your Mac's PRAM and NVRAM
if that does not fix the issue try resetting your pmu or smu
Resetting PowerBook and iBook Power Management Unit (PMU)
if that does now work try booting from your apple hardware test and run a diagnostic on your hardware. -
I seem to be in a world of trouble right now.
It all started simply enough. I had Parallels running when I had to do something. When I got back my iMac was asleep, no biggy. I simple woke it up but when I did everything was frozen. So I waited for a few minutes... still nothing so I turned it off using the power button.
Turn it back on, the usual grey screen with the Apple on it. Followed by the grey screen without the apple, then a blue one, then yet another grey screen... and then that is it. Tried restarting again but ended up with the same sequence with just a grey screen and cursor by the end yet again. Kept trying and sometimes the screen will even dim into the black screen of death telling me to restart but nothing more.
So I tried booting from my OS X Install Disc... nothing, I get the same grey screen. I can't even boot a Mac disc. Tried a Linux disc and it worked. No such luck with anything OS X related even from a disc right now. Did a hardware test using my OS X Tiger disc by holding down the key and it said everything is fine.
Pretty worried by this stage I then try doing a Safe Boot... it works! So the next step is to do a normal reboot... But then I get the same sequence as before. I can only seem to Safe Boot. Safe Boot even allows me to boot Mac install discs. So I used Disk Utility, it said my hard drive was fine. There were a lot of permission issues but it fixed most of them. But I still can't boot unless I use Safe Boot.
Since I can't even boot from the Mac Install disc without using Safe Boot I'm guessing a re-install would be pointless at this stage.
So here I am using Safe Boot, can anyone please help me?Hi C, sorry to take long to be back.
So we have:
Power up leads to a normal boot process until the launchd calls the login window.
Safe boot is successful but the system restart from here is not.
From this point the next one is to reset PRAM and NVRAM as stated in http://support.apple.com/kb/TS2570.
To perform this reset use these guide http://support.apple.com/kb/HT1379 and return to steps in the first one.
After this reset If normal boot still don't work is time to insert Install DVD and use Disk Utility.
It would be useful to use the verbose boot on any attempt by holding COMMAND+V in addiction to any other key combination and read the screen printed messages so you can maybe see any warning that could be an evidence to the problem origin.
BEFORE any of these recover steps you should disconnect all cables, wait a minute or so and connect only the essential for use, that would be the power cable.
The first troubleshooting guide has a long list of procedures to perform in sequence that if not lead to a successful boot will advice you to backup your data (safe boot, connect usb/firewire external disk, copy data) and drive your Mac to Apple Service. Use this guide and take detailed note of what happens and bring it here so we can have more data to work with.
Good luck. -
IMac powers down while starting in safe boot mode
My 2014 21" iMac powers itself down after about 10 seconds while trying to startup in safe boot mode. I'm not even sure why it is trying to start in safe boot mode. I shut it down after a power outage while plugged into an APS UPS. I'm guessing that since I interrupted the auto shutdown it is restarting in safe boot mode. Either way, I get a grey screen with a big apple and a progress bar. The progress bar gets to about a tenth full and the power just shuts off.
I've tried starting up while holding the alt key to select the Macintosh HD. The same thing happens.
I'm not particularly tech savvy. Any ideas are appreciated.Thank you for the clarification and link. I ran the disk utility on Macintosh HD and it said it can't repair the disk, and that I need to reformat and restore. It has an invalid node structure. All of this happened just because I shut it down presumable while it was already trying to shut itself down after talking to the UPS?
At least I use Time Machine.
Thank you again. -
How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????
Hello, what OSX version?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
My mac froze and wouldnt startup because it was forced to sleep while a complex program was running, and simply ended up on a blank grey screen, and this happened upon every startup. so then i tried to use a safe boot but this ended me up on the startup utilities thing. i have realised that none of the options: restore from time machine backup, reinstall osx mountain lion, and repair disk are available to help me startup, and i cant select a startup disk either as it says none are available. so i am stuck on this program and it reapears every time i restart or shutdown and reboot, so i cant do anything. Please is there any way i could either quit startup utilities or get back to my computer desktop as i have lots of non-backed up image and video files that i cant afford to lose. please help!
Maybe this will help.
Startup Grey Screen -
Apps will not load on normal boot but work in Safe Boot?
I recently moved and my machine was working perfectly in my old place, but after setting it up in my new place I've run into this strange issue. This may be related to Security Update 2015-003 which was installed right before the move.
Specifically Spotify and Google Drive will not load on a normal boot but work perfectly in safe boot. I can't figure out what the issue is.
Things I've tried so far:
Disk Utility verify/repair permissions, check disk
Deleting Spotify/GDrive folders in ~/Library/Application Support/
Reinstalling the software
Multiple soft/hard reboots
Removing various programs that load on boot in case of conflicts
None of it works and I can't figure it out! With Spotify I get the "Spotify quit unexpectedly" dialog with the option to ignore/report/reopen. With GDrive it just never loads, though the process shows in the Activity Monitor. It does not show in the topbar nor does it actually function, just seems to hang.
Any thoughts or advice? Below is a copy/paste of the Spotify crash report:
Mid 2010 27" iMac
Yosemite 10.10.2
Process: Spotify [423]
Path: /Applications/Spotify.app/Contents/MacOS/Spotify
Identifier: com.spotify.client
Version: 1.0.2.6.g9977a14b (1.0.2.6.g9977a14b-14)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Spotify [423]
User ID: 501
Date/Time: 2015-03-25 22:31:43.631 -0700
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: DFECE85A-7CD4-FFE8-ACBD-F3A140189783
Time Awake Since Boot: 1000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001df67ef3
VM Regions Near 0x1df67ef3:
mapped file 0000000004936000-0000000005faa000 [ 22.5M] r--/r-x SM=ALI /usr/share/icu/icudt53l.dat
-->
MALLOC_TINY 000000007a600000-000000007a800000 [ 2048K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x1df67ef3 0 + 502693619
1 com.apple.CoreGraphics 0x92029d0e CGSLookupBestServerPort + 27
2 com.apple.CoreGraphics 0x92029c00 CGSEventServerPort + 45
3 com.apple.CoreGraphics 0x92029a35 event_tap_create + 243
4 com.apple.CoreGraphics 0x9202993a CGEventTapCreate + 60
5 com.spotify.client 0x001331b7 0x3f000 + 999863
6 com.spotify.client 0x0012694d 0x3f000 + 948557
7 libobjc.A.dylib 0x932a82c3 _class_initialize + 502
8 libobjc.A.dylib 0x932b038e lookUpImpOrForward + 117
9 libobjc.A.dylib 0x932a806e _class_lookupMethodAndLoadCache3 + 55
10 libobjc.A.dylib 0x932a40e1 objc_msgSend + 81
11 com.spotify.client 0x00046158 0x3f000 + 29016
12 com.spotify.client 0x00046135 0x3f000 + 28981
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x901a08ce kevent64 + 10
1 libdispatch.dylib 0x94ba873f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x94ba83a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x92029d01 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x7a682ec0 ebp: 0xbffc1858 esp: 0xbffc183c
ss: 0x00000023 efl: 0x00010282 eip: 0x1df67ef3 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1df67ef3
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x3f000 - 0x11c0ffb +com.spotify.client (1.0.2.6.g9977a14b - 1.0.2.6.g9977a14b-14) <B9C2E634-4B14-3AA5-A294-2DBF0C37DD1B> /Applications/Spotify.app/Contents/MacOS/Spotify
0x12c0000 - 0x44d3f8b +org.chromium.ContentShell.framework (39.0.2171.95 - 2171.95) <1D51DEA7-1989-3AE8-A12C-0E91DD91B2AA> /Applications/Spotify.app/Contents/Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework
0x4746000 - 0x477dff3 libssl.0.9.8.dylib (52.10.1) <D2135C19-B3C9-3045-BFAD-15E47FDF9F47> /usr/lib/libssl.0.9.8.dylib
0x4791000 - 0x47caff7 com.apple.audio.midi.CoreMIDI (1.10 - 88) <9C73D6BB-F3A8-34AB-BF87-24088C71D014> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x47ee000 - 0x4805ffb libexpat.1.dylib (12) <751B1CA1-D871-37AA-BE43-4131FF8B7747> /usr/lib/libexpat.1.dylib
0x8feaf000 - 0x8fee2e03 dyld (353.2.1) <06B1254D-9BB9-327C-BA15-8F18FFF97586> /usr/lib/dyld
0x90008000 - 0x9000afff libCVMSPluginSupport.dylib (11.1.1) <2AEAFC0D-982C-3E26-B50B-B6EB12FE71F4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x90041000 - 0x90067ffb libPng.dylib (1232) <576BCAB6-DBE2-36DB-A390-E945FC844118> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90068000 - 0x90068fff liblaunch.dylib (559.10.3) <DF6BB29C-8F20-3E04-81FF-19FFBC82BD46> /usr/lib/system/liblaunch.dylib
0x900bd000 - 0x900cafff com.apple.OpenDirectory (10.10 - 187) <14AA5E0C-238A-32C4-BAF3-81893750B5A9> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x900dc000 - 0x90182fff com.apple.Metadata (10.7.0 - 917.1) <0B19C2DD-A71C-3D2B-AB00-68FFC6CC606A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x90183000 - 0x90185fff com.apple.securityhi (9.0 - 55006) <5AF7E054-F6A1-38B4-B403-BAF8BE4DBA35> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90186000 - 0x901a5fff libsystem_kernel.dylib (2782.10.72) <C88D4054-EF6D-31F9-A9DC-B74160B91C26> /usr/lib/system/libsystem_kernel.dylib
0x901a6000 - 0x901c3ffb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x901c4000 - 0x9023bfff com.apple.CoreUtils (1.0 - 101.1) <7169E4D1-0771-36AD-85C8-60CF37FFF16E> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x9023c000 - 0x90292fff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x90293000 - 0x90295ff7 libsystem_sandbox.dylib (358.1.1) <6031346B-57B0-36FB-911B-D355E1F98A9A> /usr/lib/system/libsystem_sandbox.dylib
0x90296000 - 0x902bfff7 libsystem_info.dylib (459) <4F7A7111-7F0D-3891-9DC9-41F5D79949FE> /usr/lib/system/libsystem_info.dylib
0x902c0000 - 0x902c8ffb com.apple.NetFS (6.0 - 4.0) <141BFE7E-634E-32A0-8EC9-0A1A4DFEA7D9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x902c9000 - 0x902e0ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x902e1000 - 0x90300ffb libresolv.9.dylib (57) <C2C3810A-A45E-3375-B41D-6E1BECE1BA3C> /usr/lib/libresolv.9.dylib
0x90314000 - 0x90316fff com.apple.loginsupport (1.0 - 1) <8B651D8C-53D0-314D-BDD6-74147C4B2E73> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x90325000 - 0x9032aff7 libmacho.dylib (862) <48DE74F8-09E3-344F-A82F-665083A3BF8F> /usr/lib/system/libmacho.dylib
0x9032b000 - 0x903aafff com.apple.SystemConfiguration (1.14 - 1.14) <21296E7B-11A3-35C0-BDC7-838392DE8298> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x903ab000 - 0x903caff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x903cb000 - 0x903dcfff libsystem_coretls.dylib (35.10.1) <602048AB-2CF0-3083-9D84-5DF19B95EEE1> /usr/lib/system/libsystem_coretls.dylib
0x903dd000 - 0x903e6ffb com.apple.CommonAuth (4.0 - 2.0) <FFE760A3-FEF7-3009-92E8-893ABB3BC91A> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90461000 - 0x90461fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x90462000 - 0x90575fff com.apple.MediaControlSender (2.0 - 215.15) <83A34306-9F4B-31B3-A395-3F3DF3F6BBED> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x90576000 - 0x905ecfff com.apple.securityfoundation (6.0 - 55126) <E7CBF2F4-2A0E-3C82-BE84-E09D21772AFB> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x905ed000 - 0x905f2fff com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x905f3000 - 0x90619ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9061a000 - 0x9061effb libGIF.dylib (1232) <037E01F1-885C-3F4A-A353-87DB1F9CB504> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9061f000 - 0x90688ff7 libcorecrypto.dylib (233.1.2) <F188C1A7-E88F-3EC5-A6AA-22C02E3F0C93> /usr/lib/system/libcorecrypto.dylib
0x912f1000 - 0x91365fff com.apple.Heimdal (4.0 - 2.0) <5BB21A72-99E6-3079-824E-935AA93D3981> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x91366000 - 0x9152aff3 com.apple.QuartzCore (1.10 - 361.15) <4DD4BF91-26D4-3325-BB42-9642318307FA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9152f000 - 0x91533fff libCoreVMClient.dylib (79) <85CBF1F3-3CE1-304F-88DF-15608C9A2367> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x91534000 - 0x91538ffb com.apple.IOSurface (97.0.1 - 97.0.1) <AE872EA9-0D22-32CF-91AB-DD7C056EB01E> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x91539000 - 0x915c5ff3 com.apple.PerformanceAnalysis (1.0 - 1) <7A9DD1C9-465D-37FA-957E-2B0F190CFC7C> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x915c6000 - 0x918dafef com.apple.CoreAUC (211.0.0 - 211.0.0) <78C567D8-532D-3A08-BF7D-0C25A859F64A> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x918db000 - 0x919ccffb libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib
0x919cd000 - 0x91a14ff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x91a15000 - 0x91d13ff7 com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <D3DD9764-A787-3B6B-9DAD-55CEED944DCF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x91d14000 - 0x91d1dff7 libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
0x91d1e000 - 0x91e93ff7 com.apple.QTKit (7.7.3 - 2890) <16C43187-DFFE-3BB3-AA2C-741FBEBB5585> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x91e94000 - 0x91f0efff com.apple.ApplicationServices.ATS (360 - 375) <4052B5D1-5F16-315A-A03B-14F0A112FC18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x91f0f000 - 0x91f10fff libsystem_blocks.dylib (65) <5D98F022-E863-31D4-8ADE-D53B2AE0D331> /usr/lib/system/libsystem_blocks.dylib
0x91f11000 - 0x91f28ffb com.apple.AppContainer (4.0 - 238.10.1) <76D88956-AF52-35AA-8213-9B6285B623CD> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x91f66000 - 0x9235cff3 com.apple.CoreGraphics (1.600.0 - 775.16) <5F7BDB0B-5324-3B7A-BC6B-E7A01A880D94> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x92364000 - 0x92365fff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x92366000 - 0x92374ff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
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0x980e6000 - 0x981d0fff libcrypto.0.9.8.dylib (52.10.1) <DD3EA46B-C906-39AA-848E-7C7240EB31F9> /usr/lib/libcrypto.0.9.8.dylib
0x982e0000 - 0x983d7ff7 libFontParser.dylib (134.1) <AF60B79A-410B-389E-9B24-09B5BC61E19F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x983d8000 - 0x983f1fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x983f2000 - 0x98520fff com.apple.coreui (2.1 - 305.6.1) <6535A234-0DFF-3467-837B-118E2C9D2875> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98521000 - 0x9852bffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9852c000 - 0x985d4ff7 com.apple.CoreMedia (1.0 - 1562.107) <A175F33D-8502-3D36-8C9C-0D74BA904CF2> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x985d5000 - 0x985d8ff7 com.apple.help (1.3.3 - 46) <FDF183E4-3B95-3CBD-A390-2536C8E7E258> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x985d9000 - 0x98608fff com.apple.CoreVideo (1.8 - 145.1) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98609000 - 0x986a6fff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x986a7000 - 0x986a9fff libquarantine.dylib (76) <9ADD861F-A66E-3AD1-A77E-C622E91BD203> /usr/lib/system/libquarantine.dylib
0x986aa000 - 0x98a09ffb com.apple.Foundation (6.9 - 1152.14) <F74F139D-8789-3B60-ADF6-AB6F39444AC4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98a0a000 - 0x98a0cffb libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x98a0d000 - 0x98a60fff com.apple.CoreMediaIO (601.0 - 4749) <0A48F432-BEB4-3420-B156-12F576A6C0FD> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x98a61000 - 0x98e9cfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98e9d000 - 0x99a92fff com.apple.AppKit (6.9 - 1344.72) <B84FF828-3016-353A-BF86-C1547F448FB1> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99a93000 - 0x99b5dff7 com.apple.backup.framework (1.6.2 - 1.6.2) <AE8234C3-6BB3-317B-A4E7-EF3478445DFF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x99d0f000 - 0x99d17fff libsystem_pthread.dylib (105.10.1) <4A229519-29A1-3ABF-8CEF-43BCE4ACDA06> /usr/lib/system/libsystem_pthread.dylib
0x99d18000 - 0x99d27ff3 com.apple.opengl (11.1.1 - 11.1.1) <212B409C-AF1E-3C69-B4AA-57A39C35BB62> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99d28000 - 0x99d36ff3 libxar.1.dylib (254) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> /usr/lib/libxar.1.dylib
0x9ace8000 - 0x9acedff7 libcompiler_rt.dylib (35) <6630682F-AB76-3E55-BE51-0A3E61B6CFC2> /usr/lib/system/libcompiler_rt.dylib
0x9acee000 - 0x9ad43ff7 com.apple.htmlrendering (77 - 1.1.4) <B85A63B9-C9DD-3ECC-B5DC-E12533C7FDF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9ade6000 - 0x9aeeaff7 libJP2.dylib (1232) <CD0012B6-D649-327B-B7FA-E52B0FC0067C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aeeb000 - 0x9af4fff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9af50000 - 0x9af5bff7 com.apple.AppSandbox (4.0 - 238.10.1) <89DA7A61-B7F6-3365-8D49-65FA766EF720> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9af5c000 - 0x9af5ffff libdyld.dylib (353.2.1) <3E28E996-50B8-388B-8885-7299FBC978B1> /usr/lib/system/libdyld.dylib
0x9af74000 - 0x9af87fff libcmph.dylib (1) <2449B048-208E-36FB-9DFA-47E0F3BCF132> /usr/lib/libcmph.dylib
0x9af88000 - 0x9b0f1fff com.apple.avfoundation (2.0 - 889.102) <864AFE74-25CA-3704-9246-5BD9CB5AB360> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9b0f2000 - 0x9b115fff libJPEG.dylib (1232) <C7B71F9A-E740-307B-A9FA-A83760EE747B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9b116000 - 0x9b11cff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x9b11d000 - 0x9b130fff com.apple.CoreBluetooth (1.0 - 1) <DF406F6F-C173-3598-8785-8A2014F770EF> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x9b131000 - 0x9b14cff3 com.apple.openscripting (1.4 - 162) <EB1D1BA6-C0B0-3D3B-AE54-676324FFF3E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9b14d000 - 0x9b17fffb com.apple.GSS (4.0 - 2.0) <680D3014-D2C6-30D4-9892-93B9E4172100> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9ba8e000 - 0x9ba8efff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9ba8f000 - 0x9bc1affb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <44BCEAB8-306D-307F-92C8-6656F3578220> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9bc1b000 - 0x9bcb0fff libsystem_c.dylib (1044.10.1) <584F66B1-ABBA-354C-8118-1DA5386A065E> /usr/lib/system/libsystem_c.dylib
0x9bcdf000 - 0x9bd66fff com.apple.CoreServices.OSServices (640.3 - 640.3) <C53DBDE3-F9E0-3B90-963E-0FAEEF3DA225> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9bd67000 - 0x9be53fe7 libvMisc.dylib (516) <8575A3B5-F6FB-35BF-9E50-E81BD0813100> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9be54000 - 0x9be56fff libsystem_configuration.dylib (699.1.5) <76B9BA28-179E-34FA-B10B-E625022A29CB> /usr/lib/system/libsystem_configuration.dylib
0x9be81000 - 0x9bf77ff7 libxml2.2.dylib (26) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> /usr/lib/libxml2.2.dylib
0x9bf78000 - 0x9bfe3ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x9bfe4000 - 0x9bfe8ff3 com.apple.TCC (1.0 - 1) <3E7036F2-9706-3116-8126-16F26AA2FC11> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9bfe9000 - 0x9bff6ff7 libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib
0x9c000000 - 0x9c009fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9c00a000 - 0x9c017ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <EB79D0BE-75B8-3570-9D91-AE07E42611BD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9c018000 - 0x9c029fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x9c0d8000 - 0x9c1e5fe3 libvDSP.dylib (516) <53F7A960-01E1-3B79-A7FD-67BD19471420> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9c1e6000 - 0x9c23bff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9c23c000 - 0x9c2cefff com.apple.CoreSymbolication (3.1 - 57020) <EAC6745A-AB1D-38CC-A12C-99ECD8F071ED> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9c2cf000 - 0x9c2d5ff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x9c2f9000 - 0x9c2fafff libremovefile.dylib (35) <49DCAF7B-4466-3775-9E58-EA5D7CBA8AE0> /usr/lib/system/libremovefile.dylib
0x9c2fb000 - 0x9c303fff com.apple.CoreServices.FSEvents (1210 - 1210) <FC372799-6E8E-3290-9816-6981D39BC9D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x9c304000 - 0x9c3a4fff com.apple.QD (301 - 301) <4DFE3689-59DE-3FBC-806B-6A4056573E52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 8660
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=235.1M resident=87.7M(37%) swapped_out_or_unallocated=147.4M(63%)
Writable regions: Total=72.1M written=2072K(3%) resident=2616K(4%) swapped_out=0K(0%) unallocated=69.6M(96%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 61.1M
MALLOC (admin) 48K
Stack 66.1M
VM_ALLOCATE 44K
__DATA 9556K
__IMAGE 528K
__LINKEDIT 42.5M
__OBJC 2588K
__TEXT 192.6M
__UNICODE 544K
mapped file 101.2M
shared memory 4K
=========== =======
TOTAL 476.5M1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1307 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) 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o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I am unable to safe-boot my new iMac. I hold down the shift key while rebooting until I see the gray apple and the progress indicator. After about 30 seconds, with the progress bar at 40% the screen blanks and the system restarts (chimes and starts over). Any suggestions; I have no problems starting normally
Restart your Mac holding the mouse button. That should eject the DVD. As for getting the computer to boot, it sounds like you may be forced to reinstall the OS and if DW failed at rebuilding the disk directory it may be better to format the drive, reinstall the OS, and then restore from a backup. Hope you have one.
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IMac randomly booting into "safe boot" mode after a clean installation of OS X Lion 10.7 (??)
Is anyone else having problems with their Mac (running a clean installation of OS X Lion 10.7) randomly booting into "safe boot" mode after a restart or shut down?
(Indicators being: seeing the login screen even when "automatic login" is enabled, the proper video drivers not loading - indicated by laggy desktop animations, WiFi not working properly, Menu Bar icons that normally show - not showing, etc.)
**Note: I migrated from a Snow Leopard Time Machine backup, but did not import "Settings". I thought this would be the best way to keep from encountering any issues with 10.6/10.7 incompatibility.Found this answer from another user. THE EXACT THING HAPPENS TO ME:
Its really annoying Apple hasn't fix it.
=================
I think i got it :
The progressbar while booting ( booting in safe-mode ) came from the wireless keybord and is reproduceable.
At evening I shut down my iMac an put off my mouse and keyboard. To startup I put on the iMac and immediatly after I switch on keyboard and mouse. In tihs case the keyboards sends some event wich leads to safe-mode.
Know I wait until I switch on the keyboard. In my opinion this is a bug, i can live this way but i hope it will be fixed.
I will know take a look at it while not switching off the keybord, power consumption should be acceptable -
Cannot Do A Safe Boot In Mavericks
Everytime I try to boot my iMac into Safe Boot mode after installing Mavericks, this is what happens:
- It starts with the progress bar on the bottom (at which time I let go of the Shift key),
- The progress bar gets to about 1/3 the distance then disappears,
- The screen goes blank and then my iMac restarts itself and ends up as a normal boot.
I have tried with and without any external peripherals connected.
Also, iMac sometimes hangs on shutdown and I have to press the power button to turn it off.
Anyone else experiencing similar problems? Any suggestions? Thanks in advance!Ernest Long wrote:
My last resort is to backup to an external drive and erase the boot disk and do a clean install.
If you do so, make sure to target the entire disk0 from Internet Recovery with a 3x secure erase if possible.
It will take a long time to complete since you have a large drive, but will ensure all your bad sectors are mapped off.
I will run some other OEM disk utilities to see if a hardware problem exists.
Like I said, run through the Steps, it might be a corrupted NVRAM which is a easy fix and the Steps won't hurt if trying.
Apple's Hardware Test is hold D down on a wired or built in keyboard while booting up until you see something takes a few minutes to load from Apple's servers)
I will run some other OEM disk utilities to see if a hardware problem exists. Apple's Disk Utility seems to think that the drive is okay.
I doubt the other software will assist, then only check the free sectors on MacintoshHD partition, it seems your problem is in the hidden and inaccessible EFI partition. Disk Utility doesn't check for data integrity or for bad sectors.
This iMac is less than a year old.
If hard drives fail, they usually do so within the first year.
Don't even bother, just backup and let Apple replae the hard drive portion of the Fusion drive with a new one under warranty. Make sure to buy AppleCare for two more years of coverage, as since your getting a new drive, it could also fail in the next year.
Since only Apple can replace drives in most Mac's now, your stuck paying their higher prices for repairs when i's usually a easy user level fix in older Mac's.
I disagree with your assesment that any Maverick's problem would turn up in testing. It is impossible to test for all hardware/software configurations.
Apple has volunteers to test new OS X versions on older and varied configurations, I did so at one time.
Also not being able to boot into Safe Mode would for sure be caught at testing, as it's a commonly checked for function.
So that leads more to a hardware/drive corruption issue on your machine rather than a specific Mavericks flaw.
Just look at this software forum and the people that had problems with the Maverick's install (I did not and have post-install problems). I was a software engineer and this is common knowledge. That is why you see a lot of bug fixes released right after new software comes out. Many unique hardware/software configurations out there!
I can understand from your software engineer expereince that you would tend to think that the software is at fault, however as you know software is only as reliable as the structure it's written on.
If your problem was widespread, then yes it might be a fault in the Mavericks code, but it's not and many of the issues on this forum so far are not widespread with many users.
When you've been here for many years, you get to see if patterns develop that might point to a code flaw.
Instead most of the problems with Mavericks so far seem to be individual in nature, which points to a specific problems on each users machine.
I'm willing ot also bet the most issues are with users with hard drives, because bit rot/bad/damaged sectors is a major contribuor o the code becoming corrupted.
We hardly see anyone here with software issues with SSDs.
Apple has not employed significant data integrity checks for hard drives, then users also incur shock damage with portable models.
Take your machine into Apple and let them replace the drive since you will likely be unable to map off the bad sectors yourself using Disk Utiltiy.
If you don't have AppleCare, then purchase it, because if the next drive has bad sector issues and it occurs after the one year warranty has expired, then your looking at out of pocket and only Apple can replace iMac drives now due to proprietary software installed on the drive to work with firmware.
Good Luck -
Prohibition sign, safe boot, restart, oops!
Hi all,
Prohibition Sign on start up.
Tried Safe Boot.
That booted computer.
Then tried Restart.
Also worked, so computer now behaves as though it went through a normal start up.
However, when I shut down and then start up again, same problems occur all over again.
I have to go through all the same steps to get the computer to the state that a normal startup would provide.
Any obvious reasons? How can I get back to a normal start up sequence?
Ran Disk Utility, tested drive, fixed permissions, no luck.
Tried bootable backup drive to see if it's a drive problem; behaves identically.
Tried deleting "bootcache.text" but no luck.
Doesn't seem like a "mach_kernel" problem because I assume that would
prevent start up under any circumstances and a "safe boot" then "restart" works.
I would like to avoid an OS reinstall or upgrade to 10.5 at this time,
potentially too time-consuming, problem-laden and costly for my current situation.
Any solutions would be most appreciated. Thanks, Peter
G5 - OS X 10.4.11 - 2 GHZ Power PC - 3 GB RAM
No recent updates or software additions.BD Aqua,
Battery took a while to get. Tried it. No luck. Same problem.
Zapped PRAM again and fixed permissions. No luck.
Still wondering if the "safe boot and then restart" method that seems to get me to normal operating mode is a clue to the problem. What issues would prevent a regular start up but allow a "safe boot and then restart" to work? Or what can be definitely ruled out?
Also, just noticed that my planner/reminder software (Now Up-To-Date and Contact) won't let me enter any new reminders. Just freezes up. Perhaps another clue?
Thanks again.
Peter -
Boots fine, but won't Safe Boot
All of a sudden, I've been having two problems. The first one I've posted already, but will list here in case one has to do with the other.
The first problem is that I can't open any disk images. I repaired permissions, repaired disk (it was fine), got rid of the recommended extensions and caches and rebooted, tried another user login, nothing helps.
The new problem is that I tried doing a Safe Boot (hold down the shift key after the startup chime), and it hangs at the gray apple and spinning gear. Mind you, the computer boots just fine the normal way (no keys depressed during boot). Any ideas of what's going on?Did you use Disk Utility from a backup/clone emergency boot drive?
How about Single User Mode and running fsck command to repair the drive?
Safe Boot sounds like it is unable to replay the journal file properly - or something - and that you have a dirty file system directory issue.
Or, a bad SHIFT KEY ;-( (unlikely, or bad USB cable connection).
Some of us have a policy of never using "delta" software updates, only using the combo update (standalone), and once in awhile, MacFixit/MacIntouch and others have recommended rerunning the combo update again to fix some "minor" problems.
I am a fan of using Applejack before any update to check the drive, delete caches, remove swap files, look for corrupt plists, after running fsck. And to never use the computer during or while it is being updated, which has been known to lead to problems. -
How do I abort Safe Boot when it is in process?
I am currently using my computer for this question. The problem is with my mother's computer. I was cleaning out the cache on her computer when my brother came along and shut it off (as a joke). When I turned it on again the Safe Boot process came up again, then about and eighth of the way through, it shut off. I have tried not prompuing the Safe Boot process, but that didn't work. I also tried taking the battery out, that didn't work. I even left it for a while. I don't know what is wrong. The computer turns on smoothly, and runs like it will be fine, but the, out of the blue, it goes black. There is no warning, and no shut off process (no wurring sounds). Please help me get it rumming again. Thank you.
Unless the drive is corrupted beyond any use, you need to try erasing it before reinstalling OS X:
Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
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