Backwards Compatibility mapper module was not able to start
Hi ,
We have an issue with our SCOM 2012 agents not getting discovered because the Backwards Compatibility mapper module was not able to start.
I checked few blogs and could see the remediation for SCOM 2007 SP1.
http://blogs.msdn.com/b/mariussutara/archive/2008/03/11/backwards-compatibility-mapper-fails-to-start-event-on-opsmgr-2007-sp1.aspx
These are in the DMZ zone and are manually installed. i have bounced the health service folder as remediation but still looks the same.
For test i have set the mssing NetBios name for the server and restarted the service. Still the server is not getting discovered and shows the below error.
Log Name: Operations Manager
Source: HealthService
Date: 12/8/2014 6:13:23 PM
Event ID: 1103
Task Category: Health Service
Level: Warning
Keywords: Classic
User: N/A
Computer: Server.cc.domain
Description:
Summary: 1 rule(s)/monitor(s) failed and got unloaded, 1 of them reached the failure limit that prevents automatic reload. Management group "MG Group name". This is summary only event, please see other events with descriptions of unloaded rule(s)/monitor(s).
Log Name: Operations Manager
Source: Health Service Modules
Date: 12/8/2014 6:13:23 PM
Event ID: 10720
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Server.cc.domain
Description:
The Backwards Compatibility mapper module was not able to start because discovery has not fully completed for this Health Service. This is a transient issue, the affected rule(s) will be unloaded and the Health Service will restart them when initialization
is complete.
One or more workflows were affected by this.
Workflow name: System.Mom.BackwardCompatibility.ServiceStateMonitoring
Instance name: Server.cc.domain
Instance ID: {E0B732FD-3908-E52B-2EAD-813F42F0C48E}
Management group: MG Group name
Jesty Sam
Hi Jesty,
Based on the Article it seems to be for SCOM 2007 SP1.
And as you mentioned you are using SCOM 2007 R2. I see that Microsoft has fixed this issue about the article you have mentioned above.
Below is the article from MS for that.
951380 Some
computer properties for a cluster node may not be collected by the discovery process in System Center Operations Manager 2007 Service Pack 1
Check the below link where MS has mentioned it has fixed this issue in SCOM 2007 R2.
http://support.microsoft.com/kb/971410
So i dont think it is necessary for
you to install this Hotfix
Gautam.75801
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